MNO2609 Assignment 4 Semester 2 2025 (Answer Guide) - DUE 22 September 2025
MNO2609 Assignment 4 Semester 2 2025 (Answer Guide) - DUE 22 September 2025 Contents Question 1 2 1.1 Provide the full form of the following acronyms and explain briefly. (9) 2 1.2 Compare and contrast the three quality gurus: Deming, Crosby, and Juran (9) 3 1.3 List and discuss the four (4) Ps in the Four Ps and Three Cs of TQM. (8) 4 Question 2 5 2.1 Briefly examine the purpose or benefits of benchmarking (6) 5 2.2 Briefly discuss employee empowerment (8) 6 2.3 List and discuss the five (5) stages of the 5S methodology (10) 6
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