Process Innovation Strategy
Worksheet (Assignment 3)
Verified Submission
, Process Innovation Strategy Worksheet
Instructions:
In keeping with step 5 of McKenzie & Pinger's six-step model described in An Introduction to
Community & Public Health, you must select a focus for your process innovation based on
the information gathered so far. This focus will provide the first criterion for narrowing
process innovation options. Use this worksheet to decide which process innovation might be
the most successful in Chinle.
1. Formulate process innovation options. Describe your purpose for the process
innovation and the reason for selecting it. Refer to the "Community Needs Assessment
Worksheet" and the Chinle Service Unit Profile provided in the course to inform your
answer.
Hózhó Health – a family-focused Navajo health program centered on restoring balance and
harmony in the physical health of Navajo families living in Chinle through interactive
community activities, personalized health plans for individuals, and family health
management navigators. I chose this innovation because it is the most comprehensive in
addressing the problem and it is most in alignment with traditional spiritual practices and
incorporates those practices into the health plan.
2. Describe three process innovations. Describe three options for improving the
healthcare delivery process for addressing obesity issues in Chinle. Draw on the case
studies provided in the course to find ideas. Use the "Five Imperatives for Improving
Healthcare" resource provided in the course to select high-impact approaches. Use
Health care disruption: Thinking broadly about regulation and innovation provided in the
course to direct your innovations toward creating a culture of innovation and using ideas
from other industries.
Process innovation 1 – AI powered app
All patients that are obese or are at risk for being obese download an
AI powered app that connects them to resources like a nurses line,
medical supplies, grocery ordering, information about health choices,
and suggestions on health decisions; completely automate their
healthcare experience very limited human involvement; distribute 5G
powered care tablets for people who do not have tech so they can
participate like the other case study from the other class mHealth
Process innovation 2 – Hózhó Health
⁃ A barriers-to-health reducing combination of traditional and
western medicine, technology-based and hands-on treatment, and
fully informed, individually incentivized, family participation in health
changes
This study