Expert Insight
Software definition Correct Answer - the programs that run on a
computer and perform certain functions
Operating systems definition Correct Answer - manages the hardware
and creates the interface between hardware and user - controls hardware and
provides a common set of commands for writing programs
Application software definition Correct Answer - performs specific tasks
such as word processing, accounting, database management, video games,
browsing the web
Operating systems key functions Correct Answer - 1. managing the
hardware resources of the computer 2. providing the user-interface
components 3. providing a platform for software developers to write
applications
Productivity software definition Correct Answer - application software
that has the potential to help people do their work more efficiently
Utility software definition Correct Answer - programs that allow you to
fix or modify your computer in some way - examples include anti-malware
Programming software definition Correct Answer - produces software -
provides developers with an environment to write, convert, test the format.
AKA integrated development environment (IDE)
Enterprise Resource Planning (ERP) Correct Answer - Integrates all
departments and functions throughout an organization into a single IT system
(or integrated set of IT systems) so that employees can make enterprisewide
decisions by viewing enterprisewide information on all business operations
Customer Relationship Management (CRM) Correct Answer - managing
detailed information about individual customers and carefully managing
customer touch points to maximize customer loyalty
, Supply Chain Management (SCM) Correct Answer - The management of
information flows between and among activities in a supply chain to maximize
total supply chain effectiveness and profitability - arrows in diagram flow in
both directions
Mobile Applications Correct Answer - Software programs that run on
mobile devices and give users access to certain content
Cloud computing Correct Answer - the practice of using a network of
remote servers hosted on the Internet to store, manage, and process data,
rather than a local server or a personal computer.
Advantages of cloud computing Correct Answer - • No software to install
or upgrades to maintain.
• Available from any computer that has access to the Internet.
• Can scale to a large number of users easily.
• New applications can be up and running very quickly.
• Services can be leased for a limited time on an as-needed basis.
• Your information is not lost if your hard disk crashes or your laptop is
stolen.
• You are not limited by the available memory or disk space on your
computer.
Disadvantages of cloud computing Correct Answer - - Information is
stored on someone else's computer - Must have internet access to use it. -
Serviced by third-party
Open Source Software (OSS) Correct Answer - Software that is free and
where anyone can look at and potentially modify the code.
Why do firms use open source software Correct Answer - - cost savings /
- customization and flexibility / - community support / - avoids vender lock
in / - collaboration / - rapid development
examples of operating systems Correct Answer - Windows, Linux, Mac
OS X
examples of applications Correct Answer - Microsoft Office, Oracle, EA
Sports/Madden NFL