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COURSE CAREERS FINAL EXAM QUESTIONS & ANSWERS

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Please describe what an organization structure is, how it's used as an SDR, and all of the titles in order from the very top to the very bottom of a large org structure. - Answer -An organizational structure is a system or hierarchy that outlines how certain activities are directed to help achieve the organization's goals. These activities can include rules, roles, and responsibilities. SDRs use org structures to find the right decision-makers. Titles in order for a large org: Board of directors, CEO, C-suite, VPs, Directors, Managers, Individual contributors.

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2025/2026
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COURSE CAREERS FINAL EXAM QUESTIONS &
ANSWERS
What's the definition of an ICP? - Answer -It's the fictitious company persona of your
ideal customer.

In the following sentence, which words should be capitalized? "the meeting with sir
richard will be held on september 8th, at 8 pm in atlanta, georgia." - Answer -The, Sir,
Richard, September, Atlanta, Georgia

What factor(s) make a major sale different from a small sale? - Answer -Length of the
sales cycle, size of customer commitment, risk, and the ongoing relationship

What the correct difference between a B2C and B2B sales cycle? - Answer -B2C sales
cycles usually have less people involved in the decision.

What is an account? - Answer -The records of all the information associated with a
prospective or current customer.

What's an Influencer? - Answer -Someone who influences the decision of a purchase.

Please describe what an organization structure is, how it's used as an SDR, and all of
the titles in order from the very top to the very bottom of a large org structure. - Answer
-An organizational structure is a system or hierarchy that outlines how certain activities
are directed to help achieve the organization's goals. These activities can include rules,
roles, and responsibilities. SDRs use org structures to find the right decision-makers.
Titles in order for a large org: Board of directors, CEO, C-suite, VPs, Directors,
Managers, Individual contributors.

- Answer -Subject: Elevate Your SDR Team's Performance with SalesAccel Dialer
Hi Anna,

I hope this email finds you well. My name is [Your Name] from SalesAccel, and I'm
reaching out to you because I recently learned about your impressive career move to
the VP of Sales at DinoJet. Congratulations on your new role! I understand that leading
the entire SDR organization comes with its unique challenges, especially when it comes
to scaling and maximizing efficiency. That's why I wanted to share some exciting
information with you about how SalesAccel's dialer software has been a game-changer
for SDR teams like yours.

In a nutshell, SalesAccel's phone dialer software empowers SDRs to connect with
multiple prospects simultaneously, significantly increasing the number of calls made
each day. Our clients have experienced three times the number of answered calls,
leading to remarkable results. On average, sales teams using SalesAccel report a
staggering 2,000% ROI.

, Given DinoJet's rapid growth and your plans to double the SDR team this year, I believe
SalesAccel could be a key asset in achieving and surpassing your goals. I'd love to
schedule a brief discovery call to discuss how SalesAccel can specifically benefit
DinoJet's unique requirements.

Is there a time you're available to meet for a short 20-minute call to run through the
current process your SDRs follow and pinpoint exactly how SalesAccel could improve
your operations to see if it would be a worthwhile initiative to pursue? Does Wednesday
at 12:30 PM, 1:00 PM or 3:00 Pm PST work best? If not please feel free to suggest a
good time that works for you.

Best, Jeremy Mayer

In detail, please describe the main differences between a sales cadence and a sales
cycle. - Answer -A sales cadence is a series of touch points you use to reach a
prospect through multiple channels.

A sales cycle is a cycle that shows the beginning and ending stages of a sale.

What does BANT stand for and what part of the sales cycle is it used? - Answer -BANT
stands for Budget, Authority, Need, and Time. It is used in the discovery part of the
sales cycle.

Please describe your biggest takeaway from How to Win Friends and Influence People
and how it relates to being successful as an SDR. - Answer -The biggest takeaway I
learned from How to Win Friends and Influence People is that taking the time to be
present and focus on other people is the most fundamental way of reaching people.
Learning to stop thinking about myself and learn to appreciate the smallest person to
the most important. I know that this skill is important to SDRs because the businesses
or prospects we will talk to are not just potential sales or monetary value, but they are
people who have value, and those people will appreciate having someone see the
inherent value they have.

Please describe what SPIN stands for along with exactly where in the sales cycle it's
used and why. - Answer -Situation, Problem, Implication, and Need-Payoff Questions.
SDRs use SPIN during a discovery call to cultivate implied needs into explicit needs and
push the call forward

Which part of BANT is the most important and why? - Answer -Need is the most
important part of BANT because if there is no need, they will not buy

Please describe what a sales cycle is along with all of the different stages of a sales
cycle in order based on what was taught in the course. - Answer -The sales cycle is a
set of activities an SDR/BDR uses to move a prospect through the sales process. These
steps include Research, Outreach, Discovery, Present, Follow-Up, and Close.

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