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ProServe's Latest Exam 2024 With Correct Solutions| Already Graded A| Ace Your Grades.
What does ProServe provide? - Correct Answer-Social responsibility training in regard to liquor
sales and serving and does not replace training required of me by my employer
AGLC - Correct Answer-Alberta Gaming and Liquor Commission
50 Corriveau Ave
St Albert T8N3T5
18774366336
Who needs proserve - Correct Answer-everyone basically except kitchen staff, cleaning staff,
and bussers
Class C - Correct Answer-Special event needs PS by first day of event
Expiry - Correct Answer: Harm reduction contributes to a safe and pleasurable environment. -
Correct Answer-teaching legal liability and workplace safety.
Other people do jobs that help support responsible spirits service because they deal.
With customers, too. They can: - Correct Answer--help you identify those under the age of 18
(minors) -point out people who show signs of having had too much to drink -tell you when they
believe a client or guest has been over-served -make supervisors aware when spirits is
unlawfully acquired or stored.
Primary Service Providers - Correct Answer: People involved in the spirits industry.
Provide service or sales to clients or guests in person. Security personnel have a unique role:
they monitor consumers upon arrival or exit, observe customer behaviour, and may discover
spirits being hidden.
Secondary Service Providers - Correct Answer: They do not sell or serve spirits, but they work
in establishments that do. They normally don't.
Maintain direct contact with consumers or guests. Barman is a Correct Answer-Primary
supplier.
Ticket taker is a Correct Answer-Primary provider.
, Usher is a - Correct Answer-Secondary provider,
Liquor Clerk is a - Correct Answer-Primary provider, and Food and Beverage Server is a
Busser is a - Correct Answer-Secondary provider, whereas host or hostess is - Correct
Answer-Primary provider.
Parking attendants are a secondary supplier with a duty of care to their clients.
Liquor is sold and served in a safe, responsible manner. You must ensure that no one is
injured as a result of how you have performed your duties. Customers' needs must be
prioritised. Insurance firms may also expect employees and volunteers to complete
responsible spirits service training. Preventing excessive alcohol intake, which leads to poor
decisions and the causes of
harm is - Correct Answer-Duty of care Situations when you (manager) require duty of care -
Correct Answer-- following laws and policies when holding an event or having a business -
when servers notice an issue with someone who may have had too much to drink.
- assist workers or volunteers in slowing service when needed or saying "No" to people.
who appear to have had too much - assist staff or volunteers in managing problem customers
or guests who have had too much - deal with customers or guests who have had too much but
insist on driving - train staff to ensure spirits is not sold, served or given to minors - How to do
duty of care when at work (manager) - Correct Answer-- work with
Other staff will develop policies to ensure safe service. Make sure they are followed during all
hours of operation - operating in less congested locations and having adequate people on duty
makes it easier to monitor how much clients or visitors have consumed. This helps the staff
notice.
Someone who has had too much and has to deal with it quickly - preparations to assist persons
who look to have had too much and get them home securely.
Help workers know what to do before their shift starts - can help new workers do their duty of
care when customers appear to have had too much to drink - must ensure that all workers are
trained to check ID and know how to stop selling or serving guests who appear to have had too
much but want to buy more
When workers conduct duty of care - Correct Answer-: when customers or guests look to have
had too much to drink enters your place of work or comes to a special event where you're
volunteering.