CSCP - Failed Questions With Complete Solutions
(Optimistic + [4 x Most Likely] + Pessimistic)/6 Correct
Answers PERT Weighted Average
[(Total Benefits - Total Costs)/Total Costs] x 100 Correct
Answers Return on investment (ROI)
*A company that has a main product that is a standard
commodity would select which of the following competitive
strategies to be most effective? Correct Answers Low-cost
leader
*A power supply that can be used with different end cables in
countries with different electrical infrastructures is an example
of which of the following design strategies? Correct Answers
Modular design
*According to the APICS definition of waste, which is a type of
waste? Correct Answers Any unique by-products requiring
special management control
*An organization automatically detects when a frequent
purchaser calls. The customer is not placed on hold and is
offered a purchase upgrade discount. Which type of customer
segmentation is this organization using? Correct Answers
Segmentation by value
*An organization decides to right-size its supply base in a given
category by retaining the top 20 percent of suppliers ranked by
purchasing spend in that category. What is a risk of this method?
,Correct Answers Suppliers who are dropped might be better
than those retained.
*Which of the following metrics should a company use to
measure supply chain responsiveness? Correct Answers Order
fulfillment cycle time
*Which of the following performance measures would be
expected to increase with a successful sales and operations
planning (S&OP) implementation? Correct Answers
Percentage of on-time deliveries
*Which of the following two warehouse functions share the
same benefit of having consolidated, full-trailer shipments into
and/or out of the facility? Correct Answers Cross-dock and
break-bulk
A balance sheet is a statement representing an organization's
financial position showing all of the following except: Correct
Answers Net profit
A business plan would typically include which of the following?
Correct Answers Long-term guidance for developing tactical
production plans
A company has stated in its annual business report that its
management philosophy is based on the principles of total
quality management (TQM). In order to ensure that TQM is
effectively implemented, the company should focus on: Correct
Answers meeting customer wants and needs.
A company is beginning the process of defining market
segments for its products and services. The most appropriate
, objective for this undertaking would be to identify groups of
customers with similar: Correct Answers service requirements.
A company manufactures a wide range of industrial and
commercial cleaning supplies that it sells to independent
distributors that in turn sell to the end users. The market in
which the company operates demands a variety of package sizes
and short delivery times. The action by the company that is most
consistent with its strategy and the demands of the marketplace
in which it operates would be to: Correct Answers convince
key distributors to share demand data.
A company that provides consulting and educational services to
government agencies is planning to reduce its supplier base
significantly. Which of the following actions would be most
appropriate to take as part of the supplier base reduction?
Correct Answers Implement a certification program for the
remaining suppliers.
A control chart is a tool used to determine whether a
manufacturing or business process is in a state of statistical
control. What are the criteria for a process to be under control?
Correct Answers Key process indicators (KPI) must be between
the lower control limit (LCL) and the upper control limit (UCL)
A financial statement showing the net income for a business
over a given period of time. See: balance sheet, funds flow
statement. Correct Answers income statement
a financial statement showing the resources owned, the debts
owed, and the owners' share of a company at a given point in
time. Correct Answers balance sheet
(Optimistic + [4 x Most Likely] + Pessimistic)/6 Correct
Answers PERT Weighted Average
[(Total Benefits - Total Costs)/Total Costs] x 100 Correct
Answers Return on investment (ROI)
*A company that has a main product that is a standard
commodity would select which of the following competitive
strategies to be most effective? Correct Answers Low-cost
leader
*A power supply that can be used with different end cables in
countries with different electrical infrastructures is an example
of which of the following design strategies? Correct Answers
Modular design
*According to the APICS definition of waste, which is a type of
waste? Correct Answers Any unique by-products requiring
special management control
*An organization automatically detects when a frequent
purchaser calls. The customer is not placed on hold and is
offered a purchase upgrade discount. Which type of customer
segmentation is this organization using? Correct Answers
Segmentation by value
*An organization decides to right-size its supply base in a given
category by retaining the top 20 percent of suppliers ranked by
purchasing spend in that category. What is a risk of this method?
,Correct Answers Suppliers who are dropped might be better
than those retained.
*Which of the following metrics should a company use to
measure supply chain responsiveness? Correct Answers Order
fulfillment cycle time
*Which of the following performance measures would be
expected to increase with a successful sales and operations
planning (S&OP) implementation? Correct Answers
Percentage of on-time deliveries
*Which of the following two warehouse functions share the
same benefit of having consolidated, full-trailer shipments into
and/or out of the facility? Correct Answers Cross-dock and
break-bulk
A balance sheet is a statement representing an organization's
financial position showing all of the following except: Correct
Answers Net profit
A business plan would typically include which of the following?
Correct Answers Long-term guidance for developing tactical
production plans
A company has stated in its annual business report that its
management philosophy is based on the principles of total
quality management (TQM). In order to ensure that TQM is
effectively implemented, the company should focus on: Correct
Answers meeting customer wants and needs.
A company is beginning the process of defining market
segments for its products and services. The most appropriate
, objective for this undertaking would be to identify groups of
customers with similar: Correct Answers service requirements.
A company manufactures a wide range of industrial and
commercial cleaning supplies that it sells to independent
distributors that in turn sell to the end users. The market in
which the company operates demands a variety of package sizes
and short delivery times. The action by the company that is most
consistent with its strategy and the demands of the marketplace
in which it operates would be to: Correct Answers convince
key distributors to share demand data.
A company that provides consulting and educational services to
government agencies is planning to reduce its supplier base
significantly. Which of the following actions would be most
appropriate to take as part of the supplier base reduction?
Correct Answers Implement a certification program for the
remaining suppliers.
A control chart is a tool used to determine whether a
manufacturing or business process is in a state of statistical
control. What are the criteria for a process to be under control?
Correct Answers Key process indicators (KPI) must be between
the lower control limit (LCL) and the upper control limit (UCL)
A financial statement showing the net income for a business
over a given period of time. See: balance sheet, funds flow
statement. Correct Answers income statement
a financial statement showing the resources owned, the debts
owed, and the owners' share of a company at a given point in
time. Correct Answers balance sheet
