MIS - Answers Management Information Systems- a business function, like accounting and human
resources, which moves info about people, products, and processes across the company to facilitate
decision making and problem solving
CIO - Answers Chief Information Officer: oversees all uses of IT and ensures the strategic alignment of IT
with business goals and objectives
CKO - Answers Chief Knowledge Officer- responsible for collecting, maintaining, and distributing the
organization's knowledge
CPO - Answers chief privacy officer - responsible for ensuring the ethical and legal use of information
CSO - Answers Chief Security Officer
- Responsible for ensuring the security of IT systems
CTO - Answers Chief Technology Officer-responsible for ensuring the throughput, speed, accuracy,
availability, and reliability of IT.
Competitive advantage - Answers A product or service that an organization's customers place a greater
value on than similar offerings from a competitor
first-mover advantage - Answers Occurs when an organization can significantly impact its market share
by being first to market with a competitive advantage
SWOT analysis - Answers strengths, weaknesses, opportunities, threats
Porter's Five Forces - Answers 1. The threat of new entrants
2. The bargaining power of buyers
3. The bargaining power of suppliers
4. The threat of substitute products and services
5. The intensity of rivalry among competitors in an industry
Porter's 3 Generic Strategies - Answers broad cost leadership, broad differentiation, narrow focused
strategy
CPU - Answers Central Processing Unit; the brain of the computer. The actual hardware that interprets
and executes the program (software) instructions and coordinates how all the other hardware devices
work together
RAM - Answers Integrated circuit, works with the CPU
, ROM - Answers the portion of a computer's primary storage that does not lost its content once one
switches off the power
System software - Answers controls how various tools work together along with application software
Application Software - Answers performs specific information processing needs
primary storage - Answers The computer's main memory, which consists of the random access memory
(RAM), cache memory, and the read-only memory (ROM) that is directly accessible to the CPU
Secondary Memory - Answers equipment designed to store large volumes of data for long term storage
(CD, DVD, memory stick)
input devices - Answers equipment used to capture information and commands
output devices - Answers equipment used to see, hear, or otherwise accept the results of information
processing requests (monitor, printer, microphone)
communication device - Answers equipment used to send information and receive it from one location
to another
The number of CPU cycles per second determines - Answers The speed of the CPU
Megahertz - Answers (MHz): The number of millions of CPU cycles per second
gigahertz - Answers (GHz): The number of billions of CPU cycles per second
Binary digit - Answers (bit): the smallest unit of information that a computer can process
Byte - Answers a group of 8 bits representing one natural language character
Megabyte - Answers (MB,M, or Meg): 1 million bytes
Gigabyte - Answers (GB): 1 billion bytes
Terabyte - Answers 1 trillion bytes
Managerial decision-making challenges - Answers 1. Analyze large amounts of information
2. Apply sophisticated analysis techniques
3. Make decisions quickly
The decision making process - Answers 1. problem identification
2. data collection
3. solution generation