IAHSS Advanced Officer Test with Questions and Answers (100% Correct Answers)
What is the primary role of a security officer in crime prevention?
Reduce the opportunity for a person to commit a crime
Crime prevention is the anticipation, recognition, and appraisal of a crime
risk. It also involves what?
Initiating some action to remove or reduce the risk
What must be done about life safety deficiencies found in the hazard
surveillance tour?
Correct them immediately
What is the purpose of crime analysis?
Identify problems and develop strategies to reduce problems
Which of the following is easier and more cost efficient for an institution?
building in security systems during building design
Healthcare facilities that provide _________ customer service motivate
customers to tell others about these organizations
excellant
Process improvement in customer service can be measured how?
Surveys, Monitoring performance, Bench marking, Service standards
________ can be an excellent way to measure customer service and improve
performance.
Feedback
________ is an element in improving customer service
Identifying customers-Attitude-Communication-Training
, IAHSS Advanced Officer Test with Questions and Answers (100% Correct Answers)
Communication is ___________
93 percent body language, 7 percent words
Which legal test takes into account neighborhood crime rates, industry
standards, and the owner's experience at other locations?
foreseeability
The major source of premise liability in healthcare is from
slips and falls
Property owners have a ______ duty to maintain the property in a _____
condition.
legal...reasonably safe
Which of the following are elements necessary to establish negligence in a
premise liability case?
1. duty to the plaintiff 2. Failure to meet the duty. 3. Breach of a duty
caused an injury.
Which of the following are examples of risks security officers should
identify?
Burned out lights-Breached fence lines-Slip and fall hazards
Failure to conduct routine patrol can ultimately result in what?
an increase in security spending
K-9 patrol teams can be particularly effective in dealing with which
situation?
emergency department violence
Bicycle patrol is which of these?
faster than foot patrol and a vehicle in heavy traffic
, IAHSS Advanced Officer Test with Questions and Answers (100% Correct Answers)
______patrol contributes, more then any other method of patrol, to
excessive socialization
foot
Security officers should have a valid driver's license if they are going to
do what?
all of the above
A security officer responding to a crime scene should do what?
Respond as quickly as possible, observing all safety practices.
After arriving at a crime scene, what should the security officer do first?
protect the scene from contamination
Which of these is an example of factual evidence?
physical evidence
which of these should an officer follow to be able to testify that the
evidence presented has merit?
proper chain of custudy
Why are initial information gathering and proper note-taking key to a
successful investigation?
They memorize information gathered at the scene from those involved
They refresh your memory for later report writing purposes
They are subject to discovery by the defense in a criminal case and thus
can be subpoenaed
When dealing with a personal-gain informant, what should the officer do?
What is the primary role of a security officer in crime prevention?
Reduce the opportunity for a person to commit a crime
Crime prevention is the anticipation, recognition, and appraisal of a crime
risk. It also involves what?
Initiating some action to remove or reduce the risk
What must be done about life safety deficiencies found in the hazard
surveillance tour?
Correct them immediately
What is the purpose of crime analysis?
Identify problems and develop strategies to reduce problems
Which of the following is easier and more cost efficient for an institution?
building in security systems during building design
Healthcare facilities that provide _________ customer service motivate
customers to tell others about these organizations
excellant
Process improvement in customer service can be measured how?
Surveys, Monitoring performance, Bench marking, Service standards
________ can be an excellent way to measure customer service and improve
performance.
Feedback
________ is an element in improving customer service
Identifying customers-Attitude-Communication-Training
, IAHSS Advanced Officer Test with Questions and Answers (100% Correct Answers)
Communication is ___________
93 percent body language, 7 percent words
Which legal test takes into account neighborhood crime rates, industry
standards, and the owner's experience at other locations?
foreseeability
The major source of premise liability in healthcare is from
slips and falls
Property owners have a ______ duty to maintain the property in a _____
condition.
legal...reasonably safe
Which of the following are elements necessary to establish negligence in a
premise liability case?
1. duty to the plaintiff 2. Failure to meet the duty. 3. Breach of a duty
caused an injury.
Which of the following are examples of risks security officers should
identify?
Burned out lights-Breached fence lines-Slip and fall hazards
Failure to conduct routine patrol can ultimately result in what?
an increase in security spending
K-9 patrol teams can be particularly effective in dealing with which
situation?
emergency department violence
Bicycle patrol is which of these?
faster than foot patrol and a vehicle in heavy traffic
, IAHSS Advanced Officer Test with Questions and Answers (100% Correct Answers)
______patrol contributes, more then any other method of patrol, to
excessive socialization
foot
Security officers should have a valid driver's license if they are going to
do what?
all of the above
A security officer responding to a crime scene should do what?
Respond as quickly as possible, observing all safety practices.
After arriving at a crime scene, what should the security officer do first?
protect the scene from contamination
Which of these is an example of factual evidence?
physical evidence
which of these should an officer follow to be able to testify that the
evidence presented has merit?
proper chain of custudy
Why are initial information gathering and proper note-taking key to a
successful investigation?
They memorize information gathered at the scene from those involved
They refresh your memory for later report writing purposes
They are subject to discovery by the defense in a criminal case and thus
can be subpoenaed
When dealing with a personal-gain informant, what should the officer do?
