CRISIS PREVENTION INTERVENTION CPI
QUESTIONS AND ANSWERS 2025
Anxiety - CORRECT ANSWER -a noticeable increase or change in behavior
Challenge Position - CORRECT ANSWER -a body position in which one individual is
face-to-face, toe to toe, and eye to eye in relation to another individual
Classroom Model - CORRECT ANSWER -demonstrating physical interventions in order
to show the application of basic principals
Coping Model - CORRECT ANSWER -a model that staff members can use to guide
them through the process of establishing Therapeutic Rapport with an individual after a
crisis individual
Decision-Making Matrix - CORRECT ANSWER -a tool that can help staff reach
objective critical decisions about risks
Defensive Level - CORRECT ANSWER -the beginning stage of loss of rationality. At
this stage, an individual often becomes belligerent and challenges authority. It is the
second level in the Crisis Development Model
Directive Staff Attitude/Approach - CORRECT ANSWER -an approach in which a staff
member takes control of a potentially escalating situation. It is the recommended staff
attitude/approach to an individual at the Defensive level.
Disengagement - CORRECT ANSWER -the use of a physical intervention to gain a
release from any holding situation while minimizing risk of pain or injury in situations in
which the behavior has been assessed as a lower, medium, or higher risk to self or
others.
Empathic Listening - CORRECT ANSWER -an active process to discern what a person
is saying
Grab/hold - CORRECT ANSWER -a situation in which another person maintains
physical contact without consent and there is the intentional or unintentional risk of harm
to a part of one's body
Haptics - CORRECT ANSWER -communication through touch; a form of nonverbal
communication
QUESTIONS AND ANSWERS 2025
Anxiety - CORRECT ANSWER -a noticeable increase or change in behavior
Challenge Position - CORRECT ANSWER -a body position in which one individual is
face-to-face, toe to toe, and eye to eye in relation to another individual
Classroom Model - CORRECT ANSWER -demonstrating physical interventions in order
to show the application of basic principals
Coping Model - CORRECT ANSWER -a model that staff members can use to guide
them through the process of establishing Therapeutic Rapport with an individual after a
crisis individual
Decision-Making Matrix - CORRECT ANSWER -a tool that can help staff reach
objective critical decisions about risks
Defensive Level - CORRECT ANSWER -the beginning stage of loss of rationality. At
this stage, an individual often becomes belligerent and challenges authority. It is the
second level in the Crisis Development Model
Directive Staff Attitude/Approach - CORRECT ANSWER -an approach in which a staff
member takes control of a potentially escalating situation. It is the recommended staff
attitude/approach to an individual at the Defensive level.
Disengagement - CORRECT ANSWER -the use of a physical intervention to gain a
release from any holding situation while minimizing risk of pain or injury in situations in
which the behavior has been assessed as a lower, medium, or higher risk to self or
others.
Empathic Listening - CORRECT ANSWER -an active process to discern what a person
is saying
Grab/hold - CORRECT ANSWER -a situation in which another person maintains
physical contact without consent and there is the intentional or unintentional risk of harm
to a part of one's body
Haptics - CORRECT ANSWER -communication through touch; a form of nonverbal
communication
