FULL TEST BANK FOR MANAGING AND USING INFORMATION SYSTEMS 5TH EDITION BY KERIE COMPLETE CHAPTERS 1-12

FULL TEST BANK FOR
MANAGING AND USING INFORMATION
SYSTEMS 5TH EDITION
BY KERIE COMPLETE CHAPTERS 1-12

,TABLE OF CONTENTS
CHAPTER 1, THE INFORMATION SYSTEMS STRATEGY TRIANGLE ................................................................. 3
CHAPTER 2, STRATEGIC USE OF INFORMATION RESOURCES ..................................................................... 18
CHAPTER 3, ORGANIZATIONAL STRATEGY AND INFORMATION SYSTEMS ................................................. 34
CHAPTER 4, INFORMATION SYSTEMS AND THE DESIGN OF WORK ........................................................... 48
CHAPTER 5, INFORMATION SYSTEMS AND MANAGING BUSINESS PROCESSES ......................................... 64
CHAPTER 6, ARCHITECTURE AND INFRASTRUCTURE .................................................................................. 81
CHAPTER 7, THE BUSINESS OF IT ................................................................................................................ 98
CHAPTER 8, GOVERNANCE OF THE INFORMATION SYSTEMS ORGANIZATION ........................................ 119
CHAPTER 9, INFORMATION SYSTEMS SOURCING..................................................................................... 135
CHAPTER 10, MANAGING IT PROJECTS..................................................................................................... 152
CHAPTER 11, KNOWLEDGE MANAGEMENT, BUSINESS INTELLIGENCE, AND ANALYTICS ........................ 167
CHAPTER 12, USING INFORMATION ETHICALLY ....................................................................................... 182

,CHAPTER 1, THE INFORMATION SYSTEMS STRATEGY TRIANGLE


MULTIPLE CHOICE


1. ALL OF THE FOLLOWING ARE IDENTIFIED CAUSES OF THE 2010 DEEPWATER
HORIZON OIL SPILL EXCEPT FOR:
A) REPEATED FAILURE TO FOLLOW SAFETY PROCEDURES
B) THE ALIGNMENT OF THE INFORMATION SYSTEMS STRATEGY TRIANGLE
C) THE FAILURE OF AUTOMATED SYSTEMS
D) THE LEADERSHIP AND ORGANIZATIONAL CULTURE AT BP
E) INADEQUATE QUALITY STANDARDS


ANS: B (MEDIUM) RESPONSE: SEE PAGE 23-24




2. A GENERAL MANAGER SHOULD:
A) RELY ON IS PERSONNEL TO MAKE IS DECISIONS
B) IGNORE HOW IS ARE USED AND MANAGED
C) HAVE A DEEP TECHNICAL KNOWLEDGE OF IS
D) UNDERSTAND THE USE AND CONSEQUENCES OF TECHNOLOGIES RELEVANT
TO THE BUSINESS
E) NOT BE EXPECTED TO ASK OR UNDERSTAND TECHNOLOGY RELATED
QUESTIONS
ANS: D (EASY)
RESPONSE: SEE PAGE 26,32

, 3. WHEN A COMPANY’S BUSINESS STRATEGY AND TECHNOLOGY STRATEGY
ARE INTERTWINED, THIS SITUATION IS KNOWN AS .
A. CONVERGENCE
B. ALIGNMENT
C. DYNAMIC
D. DIFFERENTIATION
E. TECHNOLOGICALLY ADJUSTED
ANS: A (HARD)
RESPONSE: SEE PAGE 25-26


4. ORGANIZATIONAL, CULTURAL, AND CONTROL VARIABLES ARE CONSIDERED
THE USED BY DECISION MAKERS TO EFFECT CHANGE IN THEIR ORGANIZATION.
A. COLLABORATION TOOLS
B. MANAGERIAL LEVERS
C. EVENTS
D. IS
E. ORGANIZATION OBJECTIVES


ANS: B (HARD) RESPONSE: SEE PAGE 35