EUP1501
ASSIGNMENT 4 SEMESTER 1 2025
UNIQUE NO. 825074
DUE DATE: 15 MAY 2025
, EUP1501 Assignment 4 Semester 1 2025,
Integrating Emerging Technologies in the Department of Home Affairs (DHA),
South Africa
Introduction
The Department of Home Affairs (DHA) in South Africa plays a vital role in the country’s
governance by managing critical aspects such as identity documentation, immigration
services, birth and death registrations, and citizenship. As a central pillar of citizen
identification and civil registration, the department has faced pressure to modernize its
services to reduce queues, enhance identity security, and streamline administrative
processes. To meet these demands, the DHA has embraced emerging technologies
such as Artificial Intelligence (AI) and biometrics. These innovations aim to digitize
operations and improve service delivery, making the DHA a key example of digital
transformation in the public sector.
Sub-section 1: Identify and Describe the Emerging Technology
The primary emerging technology adopted by the DHA is an AI-powered Biometric
Identity System. This system uses AI algorithms alongside fingerprint, facial
recognition, and iris scans to create and manage unique digital identities for individuals.
The AI component enhances accuracy in matching identities, detecting fraud, and
verifying information in real-time. These biometric records are securely stored and
accessed through a centralized digital platform, enabling efficient service delivery
across various government functions.
Sub-section 2: Key Functions and Applications
The AI-powered biometric system serves several critical functions:
ASSIGNMENT 4 SEMESTER 1 2025
UNIQUE NO. 825074
DUE DATE: 15 MAY 2025
, EUP1501 Assignment 4 Semester 1 2025,
Integrating Emerging Technologies in the Department of Home Affairs (DHA),
South Africa
Introduction
The Department of Home Affairs (DHA) in South Africa plays a vital role in the country’s
governance by managing critical aspects such as identity documentation, immigration
services, birth and death registrations, and citizenship. As a central pillar of citizen
identification and civil registration, the department has faced pressure to modernize its
services to reduce queues, enhance identity security, and streamline administrative
processes. To meet these demands, the DHA has embraced emerging technologies
such as Artificial Intelligence (AI) and biometrics. These innovations aim to digitize
operations and improve service delivery, making the DHA a key example of digital
transformation in the public sector.
Sub-section 1: Identify and Describe the Emerging Technology
The primary emerging technology adopted by the DHA is an AI-powered Biometric
Identity System. This system uses AI algorithms alongside fingerprint, facial
recognition, and iris scans to create and manage unique digital identities for individuals.
The AI component enhances accuracy in matching identities, detecting fraud, and
verifying information in real-time. These biometric records are securely stored and
accessed through a centralized digital platform, enabling efficient service delivery
across various government functions.
Sub-section 2: Key Functions and Applications
The AI-powered biometric system serves several critical functions:
