“ENTREPRENEURIAL ACTION RESEACH PR G G G
OJECT REPORT” G
“Facilities Management: An investigation to incre
G G G G G
ase the quality of maintenance work and managem
G G G G G G G
ent”
PreparedGBy:G XXX
StudentGID: G XXX
DateGofGSubmission:G XXXG
WordGCount: XXX
, ENTREPRENEURIALGACTIONGRESEACHGPROJECTGREPORT
TABLEGOFGCONTENTSG
1.GINTRODUCTIONG ....................................................................................................................5
1.1GTheoreticalGcontext .................................................................................................................5
1.2GPracticalGcontext .....................................................................................................................5
1.3GTheGvalueGofGtheGresearch .......................................................................................................6
1.4GTheGcurrencyGofGtheGresearch ..................................................................................................6
1.5GResearchGethics .......................................................................................................................6
1.6GSummaryGofGtheGsection..........................................................................................................6
2.GRESEARCHGDESIGNG&GMETHODOLOGYG ......................................................................8
2.1GProjectGresearchGonionG ...........................................................................................................8
2.2GProjectGspecificGresearchGonionG .............................................................................................9
2.3GLayer.1GPhilosophyG................................................................................................................9
2.4GLayer.2GApproachG ..................................................................................................................9
2.5GLayer.3GStrategy ...................................................................................................................10
2.6GLayer.4GChoices ....................................................................................................................10
2.7GLayer.5GTimeGHorizons ........................................................................................................10
2.8GLayer.6GDataGCollectionG ......................................................................................................10
2.9GSummaryGofGtheGsectionG ......................................................................................................11
3.GRESEARCHGQUESTIONS,GAIMSG&GOBJECTIVESG .......................................................12
3.1GResearchGquestions ...............................................................................................................12
3.2GResearchGaimsGandGobjectives...............................................................................................12
3.3GStakeholdersGanalysis............................................................................................................13
3.4GSummaryGofGtheGsection........................................................................................................15
4.GLITERATUREGREVIEW .......................................................................................................16
4.1GIntroductionGofGFacilitiesGManagement ................................................................................16
4.2GFacilityGManagementGandGOutsourcing ................................................................................18
4.3GCostGVs.GBenefitGanalysisGofGFacilityGmanagementG ............................................................20
4.4GCompaniesGwithGandGwithoutGFacilityGmanagement.............................................................23
4.5GSummaryGofGtheGsection........................................................................................................25
5.GFINDINGSG&GANALYSIS......................................................................................................26
5.1GFacilityGmanagementGinGAlfalakG ..........................................................................................26
5.2GFindingsGandGanalysisG ..........................................................................................................27
2
, ENTREPRENEURIALGACTIONGRESEACHGPROJECTGREPORT
5.2AGIssueGofGbudgeting .............................................................................................................27
5.2BGIssueGofGeffectiveGschedulesGforGmonitoringG .....................................................................28
5.2CGIssueGofGsummarizedGdataGandGdashGboard ........................................................................29
5.3G SummaryGofGtheGsection .....................................................................................................45
6.GCONCLUSION ........................................................................................................................47
7.GBIBLIOGRAPHY ....................................................................................................................48
8.GAPPENDICES ..........................................................................................................................50
8.1GResearchGActivityG ................................................................................................................50
8.2GGanttGChart ...........................................................................................................................51
8.3GRiskGmanagement .................................................................................................................52
TABLEGOFGFIGURES
1GTheGresearchGonionG ...................................................................................................................8
2GProjectGspecificGresearchGonionG ................................................................................................9
3GEvaluationGofGfacilityGmanagementG ........................................................................................16
4GCVBGanalysisG10GyearsGcostGestimatesG ...................................................................................22
5GFacilityGmanagementGmarketGsizeGinGtheGUnitedGStatesGinG2019,GbyGtypeG .............................24
6GUIGPathGfacilityGcomparisonG ...................................................................................................28
7GWorkGorderGinGdetailGdashboard...............................................................................................31
8GWorkGorderGcostGsummaryGdashboardG ....................................................................................34
9GBudgetGforGbusinessGunitGdashboardG .......................................................................................38
10GEquipmentGdetailsGdashboardG ...............................................................................................41
11GEquipmentGstatusGinGdetailsGdashboardG .................................................................................43
3
, ENTREPRENEURIALGACTIONGRESEACHGPROJECTGREPORT
GLOSSARYGOFGTERMSG
BU BusinessGUnitsG
CVB CostGvs.GBenefitG
FM FacilityGManagementG
FMG FacilityGManger
IFMA InternationalGFacilityGManagementGAssociation
KMP KeyGManagerialGPersonnel
PBI MicrosoftGPowerGBI
RPA RoboticGprocessGautomation
SFM SustainableGfacilityGmanagement
4
OJECT REPORT” G
“Facilities Management: An investigation to incre
G G G G G
ase the quality of maintenance work and managem
G G G G G G G
ent”
PreparedGBy:G XXX
StudentGID: G XXX
DateGofGSubmission:G XXXG
WordGCount: XXX
, ENTREPRENEURIALGACTIONGRESEACHGPROJECTGREPORT
TABLEGOFGCONTENTSG
1.GINTRODUCTIONG ....................................................................................................................5
1.1GTheoreticalGcontext .................................................................................................................5
1.2GPracticalGcontext .....................................................................................................................5
1.3GTheGvalueGofGtheGresearch .......................................................................................................6
1.4GTheGcurrencyGofGtheGresearch ..................................................................................................6
1.5GResearchGethics .......................................................................................................................6
1.6GSummaryGofGtheGsection..........................................................................................................6
2.GRESEARCHGDESIGNG&GMETHODOLOGYG ......................................................................8
2.1GProjectGresearchGonionG ...........................................................................................................8
2.2GProjectGspecificGresearchGonionG .............................................................................................9
2.3GLayer.1GPhilosophyG................................................................................................................9
2.4GLayer.2GApproachG ..................................................................................................................9
2.5GLayer.3GStrategy ...................................................................................................................10
2.6GLayer.4GChoices ....................................................................................................................10
2.7GLayer.5GTimeGHorizons ........................................................................................................10
2.8GLayer.6GDataGCollectionG ......................................................................................................10
2.9GSummaryGofGtheGsectionG ......................................................................................................11
3.GRESEARCHGQUESTIONS,GAIMSG&GOBJECTIVESG .......................................................12
3.1GResearchGquestions ...............................................................................................................12
3.2GResearchGaimsGandGobjectives...............................................................................................12
3.3GStakeholdersGanalysis............................................................................................................13
3.4GSummaryGofGtheGsection........................................................................................................15
4.GLITERATUREGREVIEW .......................................................................................................16
4.1GIntroductionGofGFacilitiesGManagement ................................................................................16
4.2GFacilityGManagementGandGOutsourcing ................................................................................18
4.3GCostGVs.GBenefitGanalysisGofGFacilityGmanagementG ............................................................20
4.4GCompaniesGwithGandGwithoutGFacilityGmanagement.............................................................23
4.5GSummaryGofGtheGsection........................................................................................................25
5.GFINDINGSG&GANALYSIS......................................................................................................26
5.1GFacilityGmanagementGinGAlfalakG ..........................................................................................26
5.2GFindingsGandGanalysisG ..........................................................................................................27
2
, ENTREPRENEURIALGACTIONGRESEACHGPROJECTGREPORT
5.2AGIssueGofGbudgeting .............................................................................................................27
5.2BGIssueGofGeffectiveGschedulesGforGmonitoringG .....................................................................28
5.2CGIssueGofGsummarizedGdataGandGdashGboard ........................................................................29
5.3G SummaryGofGtheGsection .....................................................................................................45
6.GCONCLUSION ........................................................................................................................47
7.GBIBLIOGRAPHY ....................................................................................................................48
8.GAPPENDICES ..........................................................................................................................50
8.1GResearchGActivityG ................................................................................................................50
8.2GGanttGChart ...........................................................................................................................51
8.3GRiskGmanagement .................................................................................................................52
TABLEGOFGFIGURES
1GTheGresearchGonionG ...................................................................................................................8
2GProjectGspecificGresearchGonionG ................................................................................................9
3GEvaluationGofGfacilityGmanagementG ........................................................................................16
4GCVBGanalysisG10GyearsGcostGestimatesG ...................................................................................22
5GFacilityGmanagementGmarketGsizeGinGtheGUnitedGStatesGinG2019,GbyGtypeG .............................24
6GUIGPathGfacilityGcomparisonG ...................................................................................................28
7GWorkGorderGinGdetailGdashboard...............................................................................................31
8GWorkGorderGcostGsummaryGdashboardG ....................................................................................34
9GBudgetGforGbusinessGunitGdashboardG .......................................................................................38
10GEquipmentGdetailsGdashboardG ...............................................................................................41
11GEquipmentGstatusGinGdetailsGdashboardG .................................................................................43
3
, ENTREPRENEURIALGACTIONGRESEACHGPROJECTGREPORT
GLOSSARYGOFGTERMSG
BU BusinessGUnitsG
CVB CostGvs.GBenefitG
FM FacilityGManagementG
FMG FacilityGManger
IFMA InternationalGFacilityGManagementGAssociation
KMP KeyGManagerialGPersonnel
PBI MicrosoftGPowerGBI
RPA RoboticGprocessGautomation
SFM SustainableGfacilityGmanagement
4