answers verified to pass 2025
HCI covers - correct answer CS, Psychology, Comm, Education,
Anthropology, Design
User-oriented goals of HCI - correct answer allow users to carry out tasks
-safely
-effectively
-efficiently
-enjoyably
Usability vs UX - correct answer usability - ability to use a system to
successfully complete a task
UX - thoughts, emotions, perceptions that result from an interaction
User-centered design - correct answer -analyze user's goals and tasks
-create design alternatives
-evaluate options
-implement prototype
-test
-refine
Two fatal mistakes - correct answer 1. assume all users are alike
2. assume all users are like the designer
, Neilson's Five Usability Goals - correct answer 1. learnability
2. memorability
3. efficiency
4. low error rate
5. satisfaction
Information Processing Model - correct answer describes the process by
which information is absorbed, and how developers can take advantage of
this process to help users retain critical information and skills
Atkinson_Shiffrin Model - correct answer -External stimulus
-sensory register
-initial processing
-rehearsal and coding
-working short term memory
-long term memory
Long Term Memory: Episodic - correct answer personal experiences, a
mental movie of the things we saw and heard
Long Term Memory: Semantic - correct answer Contains the facts and
generalized information that we know
-principles, or rules, and how to use them; and our problem solving skills and
strategies
Cognitive Load Theory - correct answer Argues that many traditional user
designs do not take in to account the limitations of the human cognitive
architecture