9th Edition By R. Kelly Rainer, Brad Prince
Chapter 1-14 With Technology Guide(1 2 3)
Package Title: Chapter 1, Testbank
Course Title: Rainer, IS 9e
Chapter Number: 1
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Question type: Multiple Choice
1) A chain is a temperature-controlled supply chain that maintains a -temperature
range to preserve and extend the shelf life or products, particularly food and pharmaceuticals.
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a) cold; high
b) cold; low
c) hot; high
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d) hot; low
Answer: b
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Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
D
Standard 2 : Blooms || Knowledge
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2) grocers find it profitable to invest in the highly efficient, large-scale chains
required to make home grocery deliveries.
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a) few; cold
b) few; hot
c) many; cold
d) many; hot
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Answer: a
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
,3) To address the trends in the grocery industry, stores are primarily deploying new
strategies.
a) brick-and-mortar
b) cold chain
c) omnichannel
d) virtual
Answer: c
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Difficulty: Easy
Section Reference 1: Opening Case
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Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
R
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
SE
4) Grocers are deploying omnichannel strategies to address trends in the industry. This means
they are relying on the
a) physical store model since people want to select their own products particularly perishable
goods
b) pick-up model since people are still concerned about social distancing from the COVID-19
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pandemic
c) use of multiple channels at one time (physical stores, e-commerce, mobile apps, and social
media)
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d) use of online ordering and to-the-home delivery since customers prefer the convenience of this
option
Answer: c
C
Difficulty: Easy
Section Reference 1: Opening Case
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Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Synthesis
5) Online-grocery startups first appeared in the late with being one example.
,a) 1990s; UberEats
b) 1990s; Webvan
c) 2000s; UberEats
d) 2000s; Webvan
Answer: b
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
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Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
U
6) is the largest grocer in the United States and is an example of superior
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management.
a) Kroger; customer relationship
b) Kroger; supply chain
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c) Walmart; customer relationship
d) Walmart; supply chain
Answer: d
Difficulty: Easy
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Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
O
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
C
7) Kroger uses to enable digital pricing.
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a) electronic labels
b) Internet of Things
c) smart shelves
d) supply chain management
Answer: a
Difficulty: Easy
Section Reference 1: Opening Case
, Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
8) communicate with product to report misplaced items that do not belong in
specific places.
a) Electronic labels; QR codes
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b) Electronic labels; RFID tags
c) Smart shelves; QR codes
d) Smart shelves; RFID tags
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Answer: d
R
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
SE
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
9) Which of the following is NOT an example of a cashierless store?
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a) Ahold Delhaize’s ―tap to go‖
b) Amazon Go
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c) BingoBox
d) DoorDash
Answer: d
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Difficulty: Easy
Section Reference 1: Opening Case
S
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
10) Click-and-collect is also called .