First call:
gent: ring ring
a
Client: Hello, Diethe Baetens speaking.
gent: Good morning Miss Beatens, this is Bjarne Cremers from agency Dewaele. How are
A
you?
Client: I am fine, thank you!
gent: I’m calling because I saw your advert about a wonderful house with 4 bedrooms and
A
a mature garden. Are you the owner of this property?
Client: Yes, I am.
gent: from what I saw on immoweb, the house has also 2 bathrooms, a sunroom and is
A
located next to a park, is that correct?
Client: Yes, thats right! But may I ask why all these questions?
gent: Okay, well I currently have a number of potential prospective buyers in this area who
A
are interested in a similar type of property to your home. Would you be interested in making
a 15-minute appointment so that we can take a look if your property matches the buyers
requirements.
Client: Oh I am sorry but I’m not interested.
gent: I completely understand, I wouldn't be too keen myself. But could you help me
A
understand what’s causing that?
Client: Well, I just think a real estate agent is to expensive!
gent: I understand miss Baetens, that is a valid concern and people often feel this way until
A
they know what service they will receive instead. Think of the time, stress and money I will
save you.
Client: Yes I understand the benefits, but our notary is already going to sell our house.
gent: I understand that your notary is your confidant. But a notary has other activities too;
A
we are specialized in real estate and focus only on that. With us, sales/rental is our core
business. Why don’t we meet in person, so that we can talk about it? What about tomorrow
evening at 9 p.m.
Client: I don’t know, In my opinion, this is not necessary.
gent: I totally get it Diethe, You probably already had many other agencies on the phone.
A
Why don’t we meet for 10 minutes meeting over teams instead of an appointment in person?
gent: ring ring
a
Client: Hello, Diethe Baetens speaking.
gent: Good morning Miss Beatens, this is Bjarne Cremers from agency Dewaele. How are
A
you?
Client: I am fine, thank you!
gent: I’m calling because I saw your advert about a wonderful house with 4 bedrooms and
A
a mature garden. Are you the owner of this property?
Client: Yes, I am.
gent: from what I saw on immoweb, the house has also 2 bathrooms, a sunroom and is
A
located next to a park, is that correct?
Client: Yes, thats right! But may I ask why all these questions?
gent: Okay, well I currently have a number of potential prospective buyers in this area who
A
are interested in a similar type of property to your home. Would you be interested in making
a 15-minute appointment so that we can take a look if your property matches the buyers
requirements.
Client: Oh I am sorry but I’m not interested.
gent: I completely understand, I wouldn't be too keen myself. But could you help me
A
understand what’s causing that?
Client: Well, I just think a real estate agent is to expensive!
gent: I understand miss Baetens, that is a valid concern and people often feel this way until
A
they know what service they will receive instead. Think of the time, stress and money I will
save you.
Client: Yes I understand the benefits, but our notary is already going to sell our house.
gent: I understand that your notary is your confidant. But a notary has other activities too;
A
we are specialized in real estate and focus only on that. With us, sales/rental is our core
business. Why don’t we meet in person, so that we can talk about it? What about tomorrow
evening at 9 p.m.
Client: I don’t know, In my opinion, this is not necessary.
gent: I totally get it Diethe, You probably already had many other agencies on the phone.
A
Why don’t we meet for 10 minutes meeting over teams instead of an appointment in person?
