16-03-2025, 21:38 Digital transformation & leadership
Digital transformation & leadership
Explain the digital evolution. What are the Phase 0: developing the internet
different phases we went through over the
years? At that moment, the internet was not a way for
people to connect but it was more a strategic
exercise in (cold) warfare
\
Phase 1: world wide web
‘Arpanet’. first web-browser to existence
There was less or no interaction. Only used for
information and you could only read, so not
interact. Eventually big internet brands like
Amazon, Yahoo, Google and Ebay were born.
Collecting information: lay-outs = hyperlinks
\
Phase 2: social web + mobile
Today: ‘eat, sleep, blog, repeat’ at first blogs, lots
of characters, connecting and contributing
content
Mobile: mobile technology is defined as any
device with internet capability that is accessible
from anywhere the user is, smart, portable,
multifunctional, phonecalls. chang from long
character blogs to pictures, living in a
multiscreen environment. Throughout the day
laptop, morning and evenings we are on our
phone.
\
Phase 3: semantic web + AI/VR/AR
Semenatic web: organizing all information in
categories so that computersystems and human,
machine learning
AI: Artificial intelligence the ability of machines
https://knowt.com/flashcards/8085b32f-80cd-4042-80db-7b7ec77b8309 1/46
,16-03-2025, 21:38 Digital transformation & leadership
that learn data, identify patterns, and make
decisions based on that learning.
VR: Virtiual Reality is a way of immersing
yourself in a digital world using a special
headset and hand-held controllers.
AR: Augmented reality enhanced version of the
real world achieved by digital visual elements
Phase 4: Emotional web designing websites,
applications, and digital experiences that take
into account the emotional state of users and
adapt accordingly
There is a technological storm, many new
techonologies are coming up, some companies
are reacting eagerly and other think it costs too
much, so depending on the company you
should research if you should invest in digital
innovation
We’re living the perfect storm. Explain?
During the corona crisis there were many new
smart technological innovations. There is now an
accelerated digitalisation during this crisis. This
means a new area is here now, which also means
that the costs of this digital transformation will
explode.
The golden ratio is also in digital transformation
Its never finished, it’s an attitude, continuous
improvement, inspire optimize reinvent and
Explain the ‘both-end’ digital attitude implement. To make the company better. Get
into the digital flow by creating a framework
where you present all these paradoxes (execute,
innovate, challenges, ideas, innovations)
Explain the statement: ‘Get your organization Digital flow knows 4 sub dimensions, Inspire
into the right digital flow’ Integrate Operate and Optimize.
Together they form the 4 key activities → gives
insight how the company is looking at IT
You should embed innovation it into the
operation
1. Inspire: inspiration sessions, workshops,
roadmaps, consulting…
2. Integrate: business models,
organizational value, projects
https://knowt.com/flashcards/8085b32f-80cd-4042-80db-7b7ec77b8309 2/46
,16-03-2025, 21:38 Digital transformation & leadership
3. Operate: you have certain services and
products that need to work in the
company to manage (laptop, mobile)
4. Optimize: make a scorecard, judge how
the company does on technology,
operations, finance people
The perfect picture with divine proportions. Are
in a spiral way exponential and continuously
Explain the ‘golden ratio’ of digital
fine-tuning. Also can be found in logo’s, and in
transformation
nature? The trinity of digital transformation:
strategy people and technology.
1. A digital transformation has many
involved parties, never assume, always
check.
2. Technology needs to unburden the
organization and needs to create
stability but at the same time
technologies also needs to help the
organization to change trough
innovation
3. Digital innovation and operational
unburdening are very important for an
organization, but the implementation
of new digital applications is as
important
4. Ask the right questions and understand
Give the 8 axioms of ‘technology in the new
the consequences of your decisions
math’
taken.
5. There are different levels of success
added value is only created after
exponential repetition of success
6. There is a golden ratio between the
overall project and functional
requirements as there is between the
functional requirements and the non-
functional requirements Non-functional
requirements; how fast, the design,
layout
7. Speed is a given in the digital mindset
8. Agile leadership, agile management is
the new kind of leadership needed to
be successful
https://knowt.com/flashcards/8085b32f-80cd-4042-80db-7b7ec77b8309 3/46
, 16-03-2025, 21:38 Digital transformation & leadership
The masterplan inclused 8 elements:
1. Dream awarness and vision
2. Imagine everything you can imagine is
real
3. Explore technological workshops sales
pitch
4. Create balance is not something you
l Explain the ‘Master Plan of digital find , but create
transformation’ 5. Inspire need to inspire team to make
sure they are willing to change
6. Learn never too old to learn → personal
coach
7. Live balance between stability project
and change management
8. Achieve KPI’s performance
A company needs todo all these elemnt parallel
You need to create the right balance between
technology innovation (technology) customer
obsession (people) and organization readiness
Explain why ‘strategy, people and technology’ (strategy) Only when you are able to innovate
are a natural trinity and be customer obsessed you can survive the
vuca world. There is a connection between these
3. You have to balance the results with people
and strategy
How can technology help in the shift from the There are 3 big areas:
old to the new way of working? What is meant
1. Collective value creation and dynamic
with we need to reinvent business productivity?
networks : made for teams and
networks
2. Accessible data & intelligent systems:
personal & organisational insights
3. Security in the board room: people
centric security
Digital technology will help to make a
difference and create a better collaboration.
examples: microsoft teams, meetings
Digital mobile offices: windows 10 and office,
personal data mobilized, optimization to the
end users, you have a digital office on any
portable device
share office forms and data archives
https://knowt.com/flashcards/8085b32f-80cd-4042-80db-7b7ec77b8309 4/46
Digital transformation & leadership
Explain the digital evolution. What are the Phase 0: developing the internet
different phases we went through over the
years? At that moment, the internet was not a way for
people to connect but it was more a strategic
exercise in (cold) warfare
\
Phase 1: world wide web
‘Arpanet’. first web-browser to existence
There was less or no interaction. Only used for
information and you could only read, so not
interact. Eventually big internet brands like
Amazon, Yahoo, Google and Ebay were born.
Collecting information: lay-outs = hyperlinks
\
Phase 2: social web + mobile
Today: ‘eat, sleep, blog, repeat’ at first blogs, lots
of characters, connecting and contributing
content
Mobile: mobile technology is defined as any
device with internet capability that is accessible
from anywhere the user is, smart, portable,
multifunctional, phonecalls. chang from long
character blogs to pictures, living in a
multiscreen environment. Throughout the day
laptop, morning and evenings we are on our
phone.
\
Phase 3: semantic web + AI/VR/AR
Semenatic web: organizing all information in
categories so that computersystems and human,
machine learning
AI: Artificial intelligence the ability of machines
https://knowt.com/flashcards/8085b32f-80cd-4042-80db-7b7ec77b8309 1/46
,16-03-2025, 21:38 Digital transformation & leadership
that learn data, identify patterns, and make
decisions based on that learning.
VR: Virtiual Reality is a way of immersing
yourself in a digital world using a special
headset and hand-held controllers.
AR: Augmented reality enhanced version of the
real world achieved by digital visual elements
Phase 4: Emotional web designing websites,
applications, and digital experiences that take
into account the emotional state of users and
adapt accordingly
There is a technological storm, many new
techonologies are coming up, some companies
are reacting eagerly and other think it costs too
much, so depending on the company you
should research if you should invest in digital
innovation
We’re living the perfect storm. Explain?
During the corona crisis there were many new
smart technological innovations. There is now an
accelerated digitalisation during this crisis. This
means a new area is here now, which also means
that the costs of this digital transformation will
explode.
The golden ratio is also in digital transformation
Its never finished, it’s an attitude, continuous
improvement, inspire optimize reinvent and
Explain the ‘both-end’ digital attitude implement. To make the company better. Get
into the digital flow by creating a framework
where you present all these paradoxes (execute,
innovate, challenges, ideas, innovations)
Explain the statement: ‘Get your organization Digital flow knows 4 sub dimensions, Inspire
into the right digital flow’ Integrate Operate and Optimize.
Together they form the 4 key activities → gives
insight how the company is looking at IT
You should embed innovation it into the
operation
1. Inspire: inspiration sessions, workshops,
roadmaps, consulting…
2. Integrate: business models,
organizational value, projects
https://knowt.com/flashcards/8085b32f-80cd-4042-80db-7b7ec77b8309 2/46
,16-03-2025, 21:38 Digital transformation & leadership
3. Operate: you have certain services and
products that need to work in the
company to manage (laptop, mobile)
4. Optimize: make a scorecard, judge how
the company does on technology,
operations, finance people
The perfect picture with divine proportions. Are
in a spiral way exponential and continuously
Explain the ‘golden ratio’ of digital
fine-tuning. Also can be found in logo’s, and in
transformation
nature? The trinity of digital transformation:
strategy people and technology.
1. A digital transformation has many
involved parties, never assume, always
check.
2. Technology needs to unburden the
organization and needs to create
stability but at the same time
technologies also needs to help the
organization to change trough
innovation
3. Digital innovation and operational
unburdening are very important for an
organization, but the implementation
of new digital applications is as
important
4. Ask the right questions and understand
Give the 8 axioms of ‘technology in the new
the consequences of your decisions
math’
taken.
5. There are different levels of success
added value is only created after
exponential repetition of success
6. There is a golden ratio between the
overall project and functional
requirements as there is between the
functional requirements and the non-
functional requirements Non-functional
requirements; how fast, the design,
layout
7. Speed is a given in the digital mindset
8. Agile leadership, agile management is
the new kind of leadership needed to
be successful
https://knowt.com/flashcards/8085b32f-80cd-4042-80db-7b7ec77b8309 3/46
, 16-03-2025, 21:38 Digital transformation & leadership
The masterplan inclused 8 elements:
1. Dream awarness and vision
2. Imagine everything you can imagine is
real
3. Explore technological workshops sales
pitch
4. Create balance is not something you
l Explain the ‘Master Plan of digital find , but create
transformation’ 5. Inspire need to inspire team to make
sure they are willing to change
6. Learn never too old to learn → personal
coach
7. Live balance between stability project
and change management
8. Achieve KPI’s performance
A company needs todo all these elemnt parallel
You need to create the right balance between
technology innovation (technology) customer
obsession (people) and organization readiness
Explain why ‘strategy, people and technology’ (strategy) Only when you are able to innovate
are a natural trinity and be customer obsessed you can survive the
vuca world. There is a connection between these
3. You have to balance the results with people
and strategy
How can technology help in the shift from the There are 3 big areas:
old to the new way of working? What is meant
1. Collective value creation and dynamic
with we need to reinvent business productivity?
networks : made for teams and
networks
2. Accessible data & intelligent systems:
personal & organisational insights
3. Security in the board room: people
centric security
Digital technology will help to make a
difference and create a better collaboration.
examples: microsoft teams, meetings
Digital mobile offices: windows 10 and office,
personal data mobilized, optimization to the
end users, you have a digital office on any
portable device
share office forms and data archives
https://knowt.com/flashcards/8085b32f-80cd-4042-80db-7b7ec77b8309 4/46