INTRO TO HUMAN RESOURCE
MANAGEMENT - PRE & POST QUIZ
QUESTIONS AND ANSWERS
Organizations that have been successful in engineering change have done all of the
following except: - ANSWER-linked the change to the past trends in the market
Employee leasing has become an attractive option for companies because -
ANSWER-it allows the organization to maintain its working relationships but shift its
administrative costs to another firm.
Which of the following statements does not support the current trends of the ethnic
and racial diversity of the American workforce? - ANSWER-By 2050, the number of
workers of Asian and Hispanic descent in the U. S. workforce will double.
Family friendly options by employers to employees would not include - ANSWER-
mandatory overtime.
HR professionals need to know the business of their organization thoroughly. This is
known as ________ competency. - ANSWER-business mastery
A common employee concern in today's organizations is ________. - ANSWER-job
security
Mary Santorini, the CEO of a small firm, is concerned that it is having a hard time
offering the higher benefits to its employees larger firms can. So, she has designed
to implement employee leasing. To which of the following competitive challenges is
Mary responding? - ANSWER-cost containment
________ refers to a company's ability to produce a good or service without
depleting the world's resources and doing the least amount of harm to the
environment as possible. - ANSWER-Sustainability
Technology, transportation, communication, and utilities industries tend to spend the
most on ________. - ANSWER-training
Researchers at the Boston College's Center for Corporate Citizenship found that as
a company's reputation improved, ________. - ANSWER-so did the number of
people saying they would recommend the firm
John needs to contain costs while retaining top talent and maximizing productivity.
Which of the following approaches to controlling labor cost would allow John to
reduce labor cost temporarily by having employees take time off with either no pay or
reduced pay? - ANSWER-furloughing
________ is the practice of moving jobs to other countries. - ANSWER-Offshoring
,The best way to improve company productivity is to - ANSWER-increasing employee
abilities, motivating them, and improving their work environments.
"Managing diversity" - ANSWER-means being aware of the characteristics common
to all employees, while managing them as individuals.
Major responsibilities of HR managers include: - ANSWER-giving advice and
counsel to supervisors, managers, and executives.
Using people skills and talents to increase efficiency and effectiveness is the ______
approach to combining business planning with people planning. - ANSWER-strategic
human resources management
The actions an employee takes should underlie the ___
that represent the essence of a company's culture and expression of its personality. -
ANSWER-core values
_____ cannot be directly controlled by a company but can affect its strategy. -
ANSWER-The business environment
Sony began conducting a______
when it distributed surveys and interviewed employees to determine their values,
attitudes, beliefs, and expectations. - ANSWER-cultural audit
Sun Microsystems' use of expert sources on international markets, such as the
World Bank, is a type of _____
to determine future employment needs. - ANSWER-management forecast
With_________, organizations are better able to match job openings with employee
backgrounds. - ANSWER-skills inventories
With a _______
matrix, a company can see its strengths, weaknesses, opportunities, and threats. -
ANSWER-SWOT analysis
Apple, over and over again, has illustrated its_______
as it continuously develops new products to remain ahead of the competition. -
ANSWER-organizational capability
"Develop enthusiastically satisfied customers all the time" is an example of a
company's - ANSWER-core value
________ provides strategic decision makers with an inventory of organizational
skills and resources as well as their performance levels. - ANSWER-An internal
analysis
R&D scientists in a pharmaceutical company are an example of - ANSWER-strategic
knowledge workers.
, Methods used to track the internal labor supply include all of the following except: -
ANSWER-cultural audits
TRUE OR FALSE:
In HR forecasting, gap analysis refers to the gap between the average amount of
compensation usually paid for a given job and the amount a firm can actually afford
to pay. - ANSWER-False
American Airlines, Kraft Foods, and Procter & Gamble and Gillette are all examples
of - ANSWER-mergers and acquisitions.
Firms using a differentiation strategy can differentiate themselves from their
competitors by all of the following except? - ANSWER-operating the most efficiently
To meet the demand for human resources, one of the staffing possibilities for an
organization is - ANSWER-to recall laid-off workers
What is the process of identifying best practices in a given area and then comparing
it to existing practices and performance within a firm? - ANSWER-Benchmarking
Which measurement framework helps managers translate strategic goals into
operational objectives? - ANSWER-The Balanced Scorecard
If a manager or supervisor violates the law while acting as an agent for the
organization only the organization can face legal consequences. - ANSWER-False.
This act prohibits discrimination in employment on the basis of race, color, religion,
sex or national origin. - ANSWER-Title 7 of the Civil Rights Act of 1964
One of the significant allowances under the Lily Ledbetter Fair Pay Act is that -
ANSWER-employees can claim discrimination after years of getting unfair pay and
demand to be compensated for the lost wages.
This act prohibits discrimination in employment against people with physical or
mental infirmities or the chronically ill and enjoins employers to make reasonable
accommodation to the employment needs of those people. - ANSWER-The
Americans with Disabilities Act
An attempt by employers to adjust, without undue hardship, the working conditions
or schedules of employees to account for disabilities or religious preferences is
________. - ANSWER-reasonable accommodation.
State and local ________ often ban discrimination more harshly than federal laws. -
ANSWER-fair employment practices
The requirements of the Immigration Reform and Control Act (IRCA) in The
Handbook for Employers state that employers must - ANSWER-have employees fill
out their part of Form I-9.
MANAGEMENT - PRE & POST QUIZ
QUESTIONS AND ANSWERS
Organizations that have been successful in engineering change have done all of the
following except: - ANSWER-linked the change to the past trends in the market
Employee leasing has become an attractive option for companies because -
ANSWER-it allows the organization to maintain its working relationships but shift its
administrative costs to another firm.
Which of the following statements does not support the current trends of the ethnic
and racial diversity of the American workforce? - ANSWER-By 2050, the number of
workers of Asian and Hispanic descent in the U. S. workforce will double.
Family friendly options by employers to employees would not include - ANSWER-
mandatory overtime.
HR professionals need to know the business of their organization thoroughly. This is
known as ________ competency. - ANSWER-business mastery
A common employee concern in today's organizations is ________. - ANSWER-job
security
Mary Santorini, the CEO of a small firm, is concerned that it is having a hard time
offering the higher benefits to its employees larger firms can. So, she has designed
to implement employee leasing. To which of the following competitive challenges is
Mary responding? - ANSWER-cost containment
________ refers to a company's ability to produce a good or service without
depleting the world's resources and doing the least amount of harm to the
environment as possible. - ANSWER-Sustainability
Technology, transportation, communication, and utilities industries tend to spend the
most on ________. - ANSWER-training
Researchers at the Boston College's Center for Corporate Citizenship found that as
a company's reputation improved, ________. - ANSWER-so did the number of
people saying they would recommend the firm
John needs to contain costs while retaining top talent and maximizing productivity.
Which of the following approaches to controlling labor cost would allow John to
reduce labor cost temporarily by having employees take time off with either no pay or
reduced pay? - ANSWER-furloughing
________ is the practice of moving jobs to other countries. - ANSWER-Offshoring
,The best way to improve company productivity is to - ANSWER-increasing employee
abilities, motivating them, and improving their work environments.
"Managing diversity" - ANSWER-means being aware of the characteristics common
to all employees, while managing them as individuals.
Major responsibilities of HR managers include: - ANSWER-giving advice and
counsel to supervisors, managers, and executives.
Using people skills and talents to increase efficiency and effectiveness is the ______
approach to combining business planning with people planning. - ANSWER-strategic
human resources management
The actions an employee takes should underlie the ___
that represent the essence of a company's culture and expression of its personality. -
ANSWER-core values
_____ cannot be directly controlled by a company but can affect its strategy. -
ANSWER-The business environment
Sony began conducting a______
when it distributed surveys and interviewed employees to determine their values,
attitudes, beliefs, and expectations. - ANSWER-cultural audit
Sun Microsystems' use of expert sources on international markets, such as the
World Bank, is a type of _____
to determine future employment needs. - ANSWER-management forecast
With_________, organizations are better able to match job openings with employee
backgrounds. - ANSWER-skills inventories
With a _______
matrix, a company can see its strengths, weaknesses, opportunities, and threats. -
ANSWER-SWOT analysis
Apple, over and over again, has illustrated its_______
as it continuously develops new products to remain ahead of the competition. -
ANSWER-organizational capability
"Develop enthusiastically satisfied customers all the time" is an example of a
company's - ANSWER-core value
________ provides strategic decision makers with an inventory of organizational
skills and resources as well as their performance levels. - ANSWER-An internal
analysis
R&D scientists in a pharmaceutical company are an example of - ANSWER-strategic
knowledge workers.
, Methods used to track the internal labor supply include all of the following except: -
ANSWER-cultural audits
TRUE OR FALSE:
In HR forecasting, gap analysis refers to the gap between the average amount of
compensation usually paid for a given job and the amount a firm can actually afford
to pay. - ANSWER-False
American Airlines, Kraft Foods, and Procter & Gamble and Gillette are all examples
of - ANSWER-mergers and acquisitions.
Firms using a differentiation strategy can differentiate themselves from their
competitors by all of the following except? - ANSWER-operating the most efficiently
To meet the demand for human resources, one of the staffing possibilities for an
organization is - ANSWER-to recall laid-off workers
What is the process of identifying best practices in a given area and then comparing
it to existing practices and performance within a firm? - ANSWER-Benchmarking
Which measurement framework helps managers translate strategic goals into
operational objectives? - ANSWER-The Balanced Scorecard
If a manager or supervisor violates the law while acting as an agent for the
organization only the organization can face legal consequences. - ANSWER-False.
This act prohibits discrimination in employment on the basis of race, color, religion,
sex or national origin. - ANSWER-Title 7 of the Civil Rights Act of 1964
One of the significant allowances under the Lily Ledbetter Fair Pay Act is that -
ANSWER-employees can claim discrimination after years of getting unfair pay and
demand to be compensated for the lost wages.
This act prohibits discrimination in employment against people with physical or
mental infirmities or the chronically ill and enjoins employers to make reasonable
accommodation to the employment needs of those people. - ANSWER-The
Americans with Disabilities Act
An attempt by employers to adjust, without undue hardship, the working conditions
or schedules of employees to account for disabilities or religious preferences is
________. - ANSWER-reasonable accommodation.
State and local ________ often ban discrimination more harshly than federal laws. -
ANSWER-fair employment practices
The requirements of the Immigration Reform and Control Act (IRCA) in The
Handbook for Employers state that employers must - ANSWER-have employees fill
out their part of Form I-9.
