D081 Exam Study Guide With 100% Correct
Solutions
Breakthrough - ANSWER The development of an entirely new product or process.
Business Analysis - ANSWER Use of data about the internal and external business
environment to identify business needs and objectives.
Creativity - ANSWER Generation of novel or unique ideas.
Innovation - ANSWER The process of trying to get value out of these ideas.
Incremental Innovations - ANSWER Gradual improvements to products or processes.
Transformational - ANSWER Organizational adaptation and development of new
processes and business models.
Critical Thinking - ANSWER Disciplined process of rational, evidenced-based, and open-
minded thinking that involves analysis and evaluation of inputs to reach an answer.
Customer Value - ANSWER The benefit (vs. cost) a customer receives from a product or
service offering
Data Analysis - ANSWER Process of evaluating and interpreting data using analytical and
statistical tools to uncover business insights
Decision Making Process - ANSWER A seven-step process to make strategic decisions
informed by data.
, Defined Benefit Plan - ANSWER Stage of Design Thinking process that builds on
observations of users to identify and refine a problem statement
Departmentalization - ANSWER Grouping of processes, activities, and resources into
functional units.
Descriptive Analytics - ANSWER Process by which historical data is analyzed and
interpreted to provide business insights.
Design Thinking - ANSWER A human-centered process for innovation consisting of six
iterative stages-empathize, define, ideate, prototype, test, and implement.
Differentiation Strategy - ANSWER Business-level strategy of establishing competitive
advantage through adding value to a product or service to accompany a higher price
point.
Empathize - ANSWER Stage of Design Thinking process that seeks to understand and
develop empathy for the user experience
Empathy - ANSWER The ability to understand or be attuned to the feelings, thoughts, or
experiences of another human being
Enterprise Risk Management (ERM) - ANSWER Methods and processes used by an
organization that provide a framework for identifying and managing risks and
opportunities
Entrepreneur - ANSWER One who undertakes innovations in an effort to deliver market
adoption with a viable business model.
Solutions
Breakthrough - ANSWER The development of an entirely new product or process.
Business Analysis - ANSWER Use of data about the internal and external business
environment to identify business needs and objectives.
Creativity - ANSWER Generation of novel or unique ideas.
Innovation - ANSWER The process of trying to get value out of these ideas.
Incremental Innovations - ANSWER Gradual improvements to products or processes.
Transformational - ANSWER Organizational adaptation and development of new
processes and business models.
Critical Thinking - ANSWER Disciplined process of rational, evidenced-based, and open-
minded thinking that involves analysis and evaluation of inputs to reach an answer.
Customer Value - ANSWER The benefit (vs. cost) a customer receives from a product or
service offering
Data Analysis - ANSWER Process of evaluating and interpreting data using analytical and
statistical tools to uncover business insights
Decision Making Process - ANSWER A seven-step process to make strategic decisions
informed by data.
, Defined Benefit Plan - ANSWER Stage of Design Thinking process that builds on
observations of users to identify and refine a problem statement
Departmentalization - ANSWER Grouping of processes, activities, and resources into
functional units.
Descriptive Analytics - ANSWER Process by which historical data is analyzed and
interpreted to provide business insights.
Design Thinking - ANSWER A human-centered process for innovation consisting of six
iterative stages-empathize, define, ideate, prototype, test, and implement.
Differentiation Strategy - ANSWER Business-level strategy of establishing competitive
advantage through adding value to a product or service to accompany a higher price
point.
Empathize - ANSWER Stage of Design Thinking process that seeks to understand and
develop empathy for the user experience
Empathy - ANSWER The ability to understand or be attuned to the feelings, thoughts, or
experiences of another human being
Enterprise Risk Management (ERM) - ANSWER Methods and processes used by an
organization that provide a framework for identifying and managing risks and
opportunities
Entrepreneur - ANSWER One who undertakes innovations in an effort to deliver market
adoption with a viable business model.