D470 Transportation and Logistics Exam
D470 Transportation and Logistics Exam Study
Guide Questions with Correct Answers 2025
volume-to-weight ratio -Correct Answer ✔volume (L x W x H)/weight
Helps ensure efficient space utilization and compliance with mode restrictions.
Product Life Cycle (PLC) Stages -Correct Answer ✔Introductory Stage, Growth Stage,
Maturity Stage, Decline Stage
What are the 4 Vs of Operations Management? (Unilever's Operations Manageent) -
Correct Answer ✔Volume, Variety, Variability, and Visibility.
Volume Operational Production Strategy -Correct Answer ✔Refers to how much
production of a specific product is required to satisfy its overall demand in the market.
(Physical number of units or items produced)
Variety Operational Production Strategy -Correct Answer ✔Related to the variety of
goods/services to be produced and sold to customers. (Diversity) Selling various
products or services helps organizations increase sales and profit potential and
decreases product dependency.
Variation Operational Production Strategy -Correct Answer ✔Refers to how much the
level of demand changes over some time due to external factors.
Visibility Operational Production Strategy -Correct Answer ✔Refers to value chain of a
company's all processes put together.
Project Production -Correct Answer ✔one-at-a-time production of a product made to
customer order
Mass Production -Correct Answer ✔Process of making large quantities of a product
quickly and cheaply
Continuous Production -Correct Answer ✔the production of a very-high-volume
commodity product with highly automated equipment. Machines constantly make the
product.
Batch Production -Correct Answer ✔producing a limited number of identical products -
each item in the batch passes through one stage of production before passing on to the
next stage
Time Performance -Correct Answer ✔A measure of how often a supplier meets agreed-
upon delivery dates (used in supply-chain management metrics).
D470 Transportation and Logistics Exam
, D470 Transportation and Logistics Exam
Quality Performance -Correct Answer ✔The product or service performs its intended
function as identified by the consumer. (minimize waste)
Flexibility Performance -Correct Answer ✔The ability to respond proactively or reactively
to uncertainties in the business environment.
Dependability Performance -Correct Answer ✔Can be counted on to follow through and
achieve results with consistency. (the way it was intended and on time)
Logistics Reengineering Process (LRP) Goal -Correct Answer ✔Analyze workflows
within and between enterprises in order to optimize end-to-end processes and eliminate
tasks that don't provide customer value. Used to achieve significant improvements in
operational efficiencies.
Reverse Logistics -Correct Answer ✔The area of logistics that involves bringing goods
back to the manufacturer because of defects or for recycling materials.
Cross-docking -Correct Answer ✔A technique whereby goods arriving at a warehouse
from a supplier are unloaded from the supplier's truck and loaded onto outbound trucks,
thereby avoiding warehouse storage.
Postponement -Correct Answer ✔a hybrid production method whereby basic units of a
finished good are manufactured in advance of actual demand and held in strategic form
or location until demand occurs, when final customization takes place
What is the most efficient way to minimize empty miles in transportation? -Correct
Answer ✔Picking up lots from suppliers after drop-off to customers. (ex. picking up raw
materials on the way back to the warehouse from customer deliveries)
Operational Decision in Shipping Company's Functionality -Correct Answer ✔Vehicle
maintenance.
Operational Decisions -Correct Answer ✔Short-term choices typically made on a
weekly, daily, or hourly basis.
Outsourcing Drivers -Correct Answer ✔* Opportunity for users to focus on their core
business or core competence.
* Organizational and cost benefits
* Concentrate their management expertise in their core business areas.
* Access to wider knowledge. (tech and experience)
* Capital cost advantage due to the lack of requirement to invest in facilities and
resources for the distribution.
* Reduction of ownership and responsibility (taken off of the balance sheet (more
profitable on paper))
D470 Transportation and Logistics Exam
D470 Transportation and Logistics Exam Study
Guide Questions with Correct Answers 2025
volume-to-weight ratio -Correct Answer ✔volume (L x W x H)/weight
Helps ensure efficient space utilization and compliance with mode restrictions.
Product Life Cycle (PLC) Stages -Correct Answer ✔Introductory Stage, Growth Stage,
Maturity Stage, Decline Stage
What are the 4 Vs of Operations Management? (Unilever's Operations Manageent) -
Correct Answer ✔Volume, Variety, Variability, and Visibility.
Volume Operational Production Strategy -Correct Answer ✔Refers to how much
production of a specific product is required to satisfy its overall demand in the market.
(Physical number of units or items produced)
Variety Operational Production Strategy -Correct Answer ✔Related to the variety of
goods/services to be produced and sold to customers. (Diversity) Selling various
products or services helps organizations increase sales and profit potential and
decreases product dependency.
Variation Operational Production Strategy -Correct Answer ✔Refers to how much the
level of demand changes over some time due to external factors.
Visibility Operational Production Strategy -Correct Answer ✔Refers to value chain of a
company's all processes put together.
Project Production -Correct Answer ✔one-at-a-time production of a product made to
customer order
Mass Production -Correct Answer ✔Process of making large quantities of a product
quickly and cheaply
Continuous Production -Correct Answer ✔the production of a very-high-volume
commodity product with highly automated equipment. Machines constantly make the
product.
Batch Production -Correct Answer ✔producing a limited number of identical products -
each item in the batch passes through one stage of production before passing on to the
next stage
Time Performance -Correct Answer ✔A measure of how often a supplier meets agreed-
upon delivery dates (used in supply-chain management metrics).
D470 Transportation and Logistics Exam
, D470 Transportation and Logistics Exam
Quality Performance -Correct Answer ✔The product or service performs its intended
function as identified by the consumer. (minimize waste)
Flexibility Performance -Correct Answer ✔The ability to respond proactively or reactively
to uncertainties in the business environment.
Dependability Performance -Correct Answer ✔Can be counted on to follow through and
achieve results with consistency. (the way it was intended and on time)
Logistics Reengineering Process (LRP) Goal -Correct Answer ✔Analyze workflows
within and between enterprises in order to optimize end-to-end processes and eliminate
tasks that don't provide customer value. Used to achieve significant improvements in
operational efficiencies.
Reverse Logistics -Correct Answer ✔The area of logistics that involves bringing goods
back to the manufacturer because of defects or for recycling materials.
Cross-docking -Correct Answer ✔A technique whereby goods arriving at a warehouse
from a supplier are unloaded from the supplier's truck and loaded onto outbound trucks,
thereby avoiding warehouse storage.
Postponement -Correct Answer ✔a hybrid production method whereby basic units of a
finished good are manufactured in advance of actual demand and held in strategic form
or location until demand occurs, when final customization takes place
What is the most efficient way to minimize empty miles in transportation? -Correct
Answer ✔Picking up lots from suppliers after drop-off to customers. (ex. picking up raw
materials on the way back to the warehouse from customer deliveries)
Operational Decision in Shipping Company's Functionality -Correct Answer ✔Vehicle
maintenance.
Operational Decisions -Correct Answer ✔Short-term choices typically made on a
weekly, daily, or hourly basis.
Outsourcing Drivers -Correct Answer ✔* Opportunity for users to focus on their core
business or core competence.
* Organizational and cost benefits
* Concentrate their management expertise in their core business areas.
* Access to wider knowledge. (tech and experience)
* Capital cost advantage due to the lack of requirement to invest in facilities and
resources for the distribution.
* Reduction of ownership and responsibility (taken off of the balance sheet (more
profitable on paper))
D470 Transportation and Logistics Exam
