Priority Dispatch Exam Questions and
Answers 100% Pass
IN norder to become a successful emergency telecommunicator, combination of the
following is required - ✔✔training and temperament
If a field unit needs a certain type of assistance, it is usually up to that field unit to
locate, notify, and coordinate the additional resources - ✔✔False
The IAED enforces its Code of Ethics by withholding or revoking the certifications of
those who fail to agree to, or uphold, these standards - ✔✔True
When faced with an ethical dilemma in the communication center, the ETC should
FIRST - ✔✔follow established protocol, procedure, and policy
A procedure that has been highly defined, structured, and placed into a reference
system is known as a - ✔✔protocol
In this course the 3 P's refer to - ✔✔protocol, procedure, and policy
Wireless internet devices connect to the internet using - ✔✔wi-fi
Katelyn Whitman, All Rights Reserved © 2025 1
, Cell phone networks are divided into specific areas called cells, each with its own -
✔✔antenna
Prior to the development of emergency number technology, either the caller or the
operator had to try to figure out which agency or department emergency call should go
to, based on the caller's location. - ✔✔true
What does the acronym TDD stand for - ✔✔telecommunications device for the deaf
What does the acronym VoIP stand for - ✔✔Voice over Internet Protocol
The technology that allows an ETC to take an automatic number identification (ANI)
number and "dip" it into an address database is called - ✔✔ALI (automated location
idenification)
What does the acronym CAD stand for - ✔✔computer aided dispatch
The total number of emergency calls has increased dramatically due to wireless
technology - ✔✔true
In the context of the communication process, the "medium" is - ✔✔how the message is
conveyed
In the context of the communication process, "noise" can occur when you are thinking
about something else and essentially blocking out most or all of an incoming message -
✔✔true
Katelyn Whitman, All Rights Reserved © 2025 2
Answers 100% Pass
IN norder to become a successful emergency telecommunicator, combination of the
following is required - ✔✔training and temperament
If a field unit needs a certain type of assistance, it is usually up to that field unit to
locate, notify, and coordinate the additional resources - ✔✔False
The IAED enforces its Code of Ethics by withholding or revoking the certifications of
those who fail to agree to, or uphold, these standards - ✔✔True
When faced with an ethical dilemma in the communication center, the ETC should
FIRST - ✔✔follow established protocol, procedure, and policy
A procedure that has been highly defined, structured, and placed into a reference
system is known as a - ✔✔protocol
In this course the 3 P's refer to - ✔✔protocol, procedure, and policy
Wireless internet devices connect to the internet using - ✔✔wi-fi
Katelyn Whitman, All Rights Reserved © 2025 1
, Cell phone networks are divided into specific areas called cells, each with its own -
✔✔antenna
Prior to the development of emergency number technology, either the caller or the
operator had to try to figure out which agency or department emergency call should go
to, based on the caller's location. - ✔✔true
What does the acronym TDD stand for - ✔✔telecommunications device for the deaf
What does the acronym VoIP stand for - ✔✔Voice over Internet Protocol
The technology that allows an ETC to take an automatic number identification (ANI)
number and "dip" it into an address database is called - ✔✔ALI (automated location
idenification)
What does the acronym CAD stand for - ✔✔computer aided dispatch
The total number of emergency calls has increased dramatically due to wireless
technology - ✔✔true
In the context of the communication process, the "medium" is - ✔✔how the message is
conveyed
In the context of the communication process, "noise" can occur when you are thinking
about something else and essentially blocking out most or all of an incoming message -
✔✔true
Katelyn Whitman, All Rights Reserved © 2025 2
