HRM Exam Questions and Answers
100% Pass
It's snowing and Alice runs outside to the mailbox without her coat. She immediately
shivers and gets goose bumps. This is an example of _____ behavior. A. operant
B. consequential
C. reward
D. respondent
E. contingent - ✔✔D
Anna blinks her eyes whenever she looks up at the sun. This is an example of
A. respondent behavior.
B. a learned reaction.
C. behavioral contingency.
D. operant behavior.
E. the law of effect. - ✔✔A
Emily Charlene, All Rights Reserved © 2025 1
,_________ is behavior that is learned when one acts on the environment to produce
desired consequences. A. Operant behavior
B. Consequential behavior
C. Reward behavior
D. Respondent behavior
E. Contingent behavior - ✔✔A
When Jennie sees that the sun is shining brightly, she puts on sunglasses. This is
A. operant behavior.
B. consequential behavior.
C. reward behavior.
D. respondent behavior.
E. contingent behavior. - ✔✔A
After a series of train incidents, NS&Q offered employee bonuses based on safety for
the first quarter of this year. This is an example of A. positive reinforcement.
B. negative reinforcement.
C. extinction.
D. punishment.
Emily Charlene, All Rights Reserved © 2025 2
,E. respondent behavior. - ✔✔A
Matt completes his assignments on time. His teacher said that she would allow extra
play time to children who submit their assignments on or before the due date. Which of
the following made Matt complete his assignments on time? A. positive reinforcement
B. negative reinforcement
C. respondent behavior
D. unlearned reflexes
E. intermittent reinforcement - ✔✔A
Negative reinforcement is A. strengthening a behavior by contingently presenting
something pleasing.
B. weakening a behavior by ignoring it.
C. weakening a behavior through contingently presenting something displeasing.
D. weakening behavior by contingently withdrawing something positive.
E. strengthening a behavior by contingently withdrawing something displeasing. - ✔✔E
Josh runs into heavy traffic every day while driving to work. Yesterday, he left home
earlier than usual and did not run into heavy traffic. Again, today, he left earlier and
avoided heavy traffic. His behavior of leaving earlier enabled him to avoid heavy traffic
Emily Charlene, All Rights Reserved © 2025 3
, and reach the office on time. In which of the following processes did Josh engage? A.
positive reinforcement
B. extinction
C. punishment
D. negative reinforcement
E. intermittent reinforcement - ✔✔D
Polly works as a bartender. A few people wave money at her so that she will serve them
first. She finds this to be rude and, so, either ignores them or serves them last. People
realize that Polly serves the people who wait politely first, and much of the rude
behavior stops. Polly used the model of A. positive reinforcement.
B. negative reinforcement.
C. variable ratio reinforcement.
D. extinction.
E. shaping. - ✔✔D
Which forms of consequence strengthen a desired behavior? A. positive reinforcement
and extinction
B. positive reinforcement and punishment
C. positive and negative reinforcement
Emily Charlene, All Rights Reserved © 2025 4
100% Pass
It's snowing and Alice runs outside to the mailbox without her coat. She immediately
shivers and gets goose bumps. This is an example of _____ behavior. A. operant
B. consequential
C. reward
D. respondent
E. contingent - ✔✔D
Anna blinks her eyes whenever she looks up at the sun. This is an example of
A. respondent behavior.
B. a learned reaction.
C. behavioral contingency.
D. operant behavior.
E. the law of effect. - ✔✔A
Emily Charlene, All Rights Reserved © 2025 1
,_________ is behavior that is learned when one acts on the environment to produce
desired consequences. A. Operant behavior
B. Consequential behavior
C. Reward behavior
D. Respondent behavior
E. Contingent behavior - ✔✔A
When Jennie sees that the sun is shining brightly, she puts on sunglasses. This is
A. operant behavior.
B. consequential behavior.
C. reward behavior.
D. respondent behavior.
E. contingent behavior. - ✔✔A
After a series of train incidents, NS&Q offered employee bonuses based on safety for
the first quarter of this year. This is an example of A. positive reinforcement.
B. negative reinforcement.
C. extinction.
D. punishment.
Emily Charlene, All Rights Reserved © 2025 2
,E. respondent behavior. - ✔✔A
Matt completes his assignments on time. His teacher said that she would allow extra
play time to children who submit their assignments on or before the due date. Which of
the following made Matt complete his assignments on time? A. positive reinforcement
B. negative reinforcement
C. respondent behavior
D. unlearned reflexes
E. intermittent reinforcement - ✔✔A
Negative reinforcement is A. strengthening a behavior by contingently presenting
something pleasing.
B. weakening a behavior by ignoring it.
C. weakening a behavior through contingently presenting something displeasing.
D. weakening behavior by contingently withdrawing something positive.
E. strengthening a behavior by contingently withdrawing something displeasing. - ✔✔E
Josh runs into heavy traffic every day while driving to work. Yesterday, he left home
earlier than usual and did not run into heavy traffic. Again, today, he left earlier and
avoided heavy traffic. His behavior of leaving earlier enabled him to avoid heavy traffic
Emily Charlene, All Rights Reserved © 2025 3
, and reach the office on time. In which of the following processes did Josh engage? A.
positive reinforcement
B. extinction
C. punishment
D. negative reinforcement
E. intermittent reinforcement - ✔✔D
Polly works as a bartender. A few people wave money at her so that she will serve them
first. She finds this to be rude and, so, either ignores them or serves them last. People
realize that Polly serves the people who wait politely first, and much of the rude
behavior stops. Polly used the model of A. positive reinforcement.
B. negative reinforcement.
C. variable ratio reinforcement.
D. extinction.
E. shaping. - ✔✔D
Which forms of consequence strengthen a desired behavior? A. positive reinforcement
and extinction
B. positive reinforcement and punishment
C. positive and negative reinforcement
Emily Charlene, All Rights Reserved © 2025 4
