CIW IBA Study Guide UPDATED Questions
and CORRECT Answers
Evonka is listening to music from an online music provider (Such as Pandora or Jango). She
builds a list of music preferences, including favorite songs. The music service suggest additional
songs additional songs she might enjoy. The music provider is an example of a cloud-computing
application that uses technology for collaborative filtering, which helps define the list of songs
available to listeners. Which term describes this technology? - CORRECT ANSWER -
Crowd Sourcing
You are a software developer who wants to start developing mobile apps for smartphones. You
have the option to develop apps for an open-source operating system. Which of the following
could persuade you to focus your development efforts on the open-source operating system? -
CORRECT ANSWER - The operating system and associated development tools are free,
provided you comply with with the copy left license.
Propitiatory information for your company's online business was released to a competitor. Which
of the following preventative measures should your company take to ensure that it's propitiatory
information is protected in the future? - CORRECT ANSWER - Monitor employees
messages.
Which is the preferred approach to communicate important action items in an e-mail message to
a co-worker? - CORRECT ANSWER - List the action items in a numbered or bulleted list
for clarity.
You just started a small business and need to create a logo. Although you are technically savvy,
your artistic creativity is limited. You decide to launch a contest to seek creative ideas for your
logo. Using the internet and social media in this manner is known as...? - CORRECT
ANSWER - Crowd Sourcing
You have just checked the balance in your bank by logging into your bank's website.Which
protocol was most likely used for the transmission of your information? - CORRECT
ANSWER - HTTPS
, Your customer has scheduled a meeting to discuss a project you are managing. Early testing
indicates that there are currently quality problems with some of the more complex features. The
customer stated that quality and budget are his two main concerns: The project must be
developed within budget and must be very high quality. When you asked the customer if he
would be willing to extend the deadline to meet his objectives, he stated that this was not
possible. What adjustments to the project triangle components can you suggest to meet your
customers needs? - CORRECT ANSWER - Suggest that the scope be limited to include
only the most important features.
You open an e-mail attachment and it launched a virus. The virus takes control of your system
and you are unable to run your anti virus software. Which of the following is the best step for
you to take next? - CORRECT ANSWER - Turn off your computer and reboot from a
known, clean system disk.
You just received a joke email to you by a co-worker. You find the joke funny and consider
forwarding it to another co-worker that you trust. Which human resource issue do you risk by
forwarding the email message? - CORRECT ANSWER - Offending a recipient who
receives the joke as result from further forwarding.
Which of the following strategies is recommended when conducting Keyword searches? -
CORRECT ANSWER - Use nouns instead of verbs for keywords.
You have just finished designing a website to support a charity organization's fund raising
efforts. You need to meet with the board members to get their feedback and address some
questions before you implement the final design. The board members are dispersed throughout
the country and want to avoid spending charity funds on traveling to this meeting What solution
would best support the charity and provide you with an opportunity to discuss the design as a
group? - CORRECT ANSWER - Plan a Web conference using a service such as WebEx
Go To Meeting that supports sharing and phone conference.
Which of the following is used to help non-technical users collectively classify and find
information on a site? - CORRECT ANSWER - Tagging
You receive a threatening voicemail from an angry customer who wants to immediately discuss
the shortcomings of a recently released product. You are about to walk to a mandatory meeting
with your top level leadership team. What is the best course of action? - CORRECT
and CORRECT Answers
Evonka is listening to music from an online music provider (Such as Pandora or Jango). She
builds a list of music preferences, including favorite songs. The music service suggest additional
songs additional songs she might enjoy. The music provider is an example of a cloud-computing
application that uses technology for collaborative filtering, which helps define the list of songs
available to listeners. Which term describes this technology? - CORRECT ANSWER -
Crowd Sourcing
You are a software developer who wants to start developing mobile apps for smartphones. You
have the option to develop apps for an open-source operating system. Which of the following
could persuade you to focus your development efforts on the open-source operating system? -
CORRECT ANSWER - The operating system and associated development tools are free,
provided you comply with with the copy left license.
Propitiatory information for your company's online business was released to a competitor. Which
of the following preventative measures should your company take to ensure that it's propitiatory
information is protected in the future? - CORRECT ANSWER - Monitor employees
messages.
Which is the preferred approach to communicate important action items in an e-mail message to
a co-worker? - CORRECT ANSWER - List the action items in a numbered or bulleted list
for clarity.
You just started a small business and need to create a logo. Although you are technically savvy,
your artistic creativity is limited. You decide to launch a contest to seek creative ideas for your
logo. Using the internet and social media in this manner is known as...? - CORRECT
ANSWER - Crowd Sourcing
You have just checked the balance in your bank by logging into your bank's website.Which
protocol was most likely used for the transmission of your information? - CORRECT
ANSWER - HTTPS
, Your customer has scheduled a meeting to discuss a project you are managing. Early testing
indicates that there are currently quality problems with some of the more complex features. The
customer stated that quality and budget are his two main concerns: The project must be
developed within budget and must be very high quality. When you asked the customer if he
would be willing to extend the deadline to meet his objectives, he stated that this was not
possible. What adjustments to the project triangle components can you suggest to meet your
customers needs? - CORRECT ANSWER - Suggest that the scope be limited to include
only the most important features.
You open an e-mail attachment and it launched a virus. The virus takes control of your system
and you are unable to run your anti virus software. Which of the following is the best step for
you to take next? - CORRECT ANSWER - Turn off your computer and reboot from a
known, clean system disk.
You just received a joke email to you by a co-worker. You find the joke funny and consider
forwarding it to another co-worker that you trust. Which human resource issue do you risk by
forwarding the email message? - CORRECT ANSWER - Offending a recipient who
receives the joke as result from further forwarding.
Which of the following strategies is recommended when conducting Keyword searches? -
CORRECT ANSWER - Use nouns instead of verbs for keywords.
You have just finished designing a website to support a charity organization's fund raising
efforts. You need to meet with the board members to get their feedback and address some
questions before you implement the final design. The board members are dispersed throughout
the country and want to avoid spending charity funds on traveling to this meeting What solution
would best support the charity and provide you with an opportunity to discuss the design as a
group? - CORRECT ANSWER - Plan a Web conference using a service such as WebEx
Go To Meeting that supports sharing and phone conference.
Which of the following is used to help non-technical users collectively classify and find
information on a site? - CORRECT ANSWER - Tagging
You receive a threatening voicemail from an angry customer who wants to immediately discuss
the shortcomings of a recently released product. You are about to walk to a mandatory meeting
with your top level leadership team. What is the best course of action? - CORRECT
