CVS Pharmacy Tech Study Guide
UPDATED ACTUAL Questions and
CORRECT Answers
1. The customer receipt portion of the prescription label includes the following information:
(select all that apply)
- Third party information (if applicable)
- Medication name
- Promised date and time, and number of prescriptions in the order
- Patient information (name, address, DOB) - CORRECT ANSWER - All of the above
As part of the pre-quality assurance check, the employee stationed at production should match
the NDC on the medication to the NDC on the prescription label (true/ false) - CORRECT
ANSWER - True
Amoxicillin suspensions can be mixed by anyone in the pharmacy (true/ false) - CORRECT
ANSWER - False, only pharmacists can mix suspensions
1. Which of the following medication types are taken by mouth?
- Otic preparations
- Elixirs
- Suppositories
- Ophthalmic preparations - CORRECT ANSWER - Elixirs
Explanation:
elixirs are liquid solutions
otic goes in the ear
suppositories are inserted rectally
,opthalamic goes in the eye
The prescriber is required to provide what information on a prescription - CORRECT
ANSWER - Directions, patient's name, medication name
What information must be on a script for a controlled medication? - CORRECT
ANSWER - Patient's name, patient's address, medication name, directions, doctor's DEA
A prescription calls for 180ml of guaifenesin. How many oz will be dispensed? - CORRECT
ANSWER - 6 oz
When processing prescriptions in the pharmacy computer system it is important to validate that
prescriptions are being filled for the correct patient by verifying his/her address and date of birth
(true/ false) - CORRECT ANSWER - True
Insulin must be stored in the - CORRECT ANSWER - refrigerator
As an important security measure, the following are the only individual who should have access
to the pharmacy department unaccompanied - CORRECT ANSWER - The pharmacist
When working at the Prescription Pick-Up station it is important to: (select all that apply)
- Log off your register if you leave the station
- Make sure your register drawer is closed at all times (unless conducting a cash transaction with
a customer)
- Wear your clean scrubs with a name badge, at all times
- Call for assistance is there are three or more people in line, or you need help with a transaction
- CORRECT ANSWER - All of the above
The store manager can enter the pharmacy to retrieve a person's prescription when an emergency
occurs after hours (true/false) - CORRECT ANSWER - false
, A customer calls the pharmacy indication the medication they received does not look like the
medication they received last month, you should do which of the following?
- Tell the customer we probably gave them a different manufacturer this time
- Write down the necessary information, ask the customer to hold, and have the pharmacist speak
to the customer regarding the situation
- Tell the customer its best to discard the medication
- Write down the necessary information, ask the customer to hold, get the stock bottle that
contains the medication the customer should have received and explain to the customer what the
medication should look like. You don't really need to involve the pharmacist - CORRECT
ANSWER - Write down the necessary information, ask the customer to hold, and have the
pharmacist speak to the customer regarding the situation
During the final verification the pharmacist is verifying which of the following
-The drug
- For drug interactions
- The drug strength
- The prescribers name - CORRECT ANSWER - all of the above
To complete the accuracy scan you must verify it with
- Your credentials
- Your initials along with the pharmacist's
- The Pick-Up staff member initials
- The pharmacist's credentials - CORRECT ANSWER - Your credentials
Which of the following is FALSE regarding the refrigerators and freezers in the pharmacy?
UPDATED ACTUAL Questions and
CORRECT Answers
1. The customer receipt portion of the prescription label includes the following information:
(select all that apply)
- Third party information (if applicable)
- Medication name
- Promised date and time, and number of prescriptions in the order
- Patient information (name, address, DOB) - CORRECT ANSWER - All of the above
As part of the pre-quality assurance check, the employee stationed at production should match
the NDC on the medication to the NDC on the prescription label (true/ false) - CORRECT
ANSWER - True
Amoxicillin suspensions can be mixed by anyone in the pharmacy (true/ false) - CORRECT
ANSWER - False, only pharmacists can mix suspensions
1. Which of the following medication types are taken by mouth?
- Otic preparations
- Elixirs
- Suppositories
- Ophthalmic preparations - CORRECT ANSWER - Elixirs
Explanation:
elixirs are liquid solutions
otic goes in the ear
suppositories are inserted rectally
,opthalamic goes in the eye
The prescriber is required to provide what information on a prescription - CORRECT
ANSWER - Directions, patient's name, medication name
What information must be on a script for a controlled medication? - CORRECT
ANSWER - Patient's name, patient's address, medication name, directions, doctor's DEA
A prescription calls for 180ml of guaifenesin. How many oz will be dispensed? - CORRECT
ANSWER - 6 oz
When processing prescriptions in the pharmacy computer system it is important to validate that
prescriptions are being filled for the correct patient by verifying his/her address and date of birth
(true/ false) - CORRECT ANSWER - True
Insulin must be stored in the - CORRECT ANSWER - refrigerator
As an important security measure, the following are the only individual who should have access
to the pharmacy department unaccompanied - CORRECT ANSWER - The pharmacist
When working at the Prescription Pick-Up station it is important to: (select all that apply)
- Log off your register if you leave the station
- Make sure your register drawer is closed at all times (unless conducting a cash transaction with
a customer)
- Wear your clean scrubs with a name badge, at all times
- Call for assistance is there are three or more people in line, or you need help with a transaction
- CORRECT ANSWER - All of the above
The store manager can enter the pharmacy to retrieve a person's prescription when an emergency
occurs after hours (true/false) - CORRECT ANSWER - false
, A customer calls the pharmacy indication the medication they received does not look like the
medication they received last month, you should do which of the following?
- Tell the customer we probably gave them a different manufacturer this time
- Write down the necessary information, ask the customer to hold, and have the pharmacist speak
to the customer regarding the situation
- Tell the customer its best to discard the medication
- Write down the necessary information, ask the customer to hold, get the stock bottle that
contains the medication the customer should have received and explain to the customer what the
medication should look like. You don't really need to involve the pharmacist - CORRECT
ANSWER - Write down the necessary information, ask the customer to hold, and have the
pharmacist speak to the customer regarding the situation
During the final verification the pharmacist is verifying which of the following
-The drug
- For drug interactions
- The drug strength
- The prescribers name - CORRECT ANSWER - all of the above
To complete the accuracy scan you must verify it with
- Your credentials
- Your initials along with the pharmacist's
- The Pick-Up staff member initials
- The pharmacist's credentials - CORRECT ANSWER - Your credentials
Which of the following is FALSE regarding the refrigerators and freezers in the pharmacy?
