(LU) BUSI 411 Operations Strategy - Latest Finals Review Q & S 2024.

BUSI 411




Operations Strategy




LATEST FINALS REVIEW
Q&S




©2024/2025

, Q1. Which of the following is a key component of Lean
methodology in healthcare operations?


A. Increasing variance


B. Value stream mapping


C. Building excess capacity


D. None of the above


Answer: B. Value stream mapping


Rationale: Lean methodology focuses on eliminating waste and
improving process efficiency. Value stream mapping helps
identify and eliminate waste by visualizing the flow of materials
and information through the system.


Q2. In healthcare operations, the "Theory of Constraints"
primarily focuses on:


©2024/2025

, A. Reducing bottlenecks


B. Increasing product diversity


C. Enhancing labor productivity


D. Cost-cutting across all departments


Answer: A. Reducing bottlenecks


Rationale: The Theory of Constraints aims to identify and
manage the bottleneck or constraint that limits the performance of
a process, which can significantly improve system efficiency.


2. Fill-in-the-Blank


Q3. The __________ is a systematic approach for workflow
improvement in healthcare operations that focuses on efficiency
and patient satisfaction.


Answer: Lean Six Sigma


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