SCM 300 Arizona State University Exam
1 Study Guide With 100% Complete
Solution
Supply chain management - Correct Answer-
extracting materials from the ground, selling them
to raw material manufacturers, turn raw materials
into materials that are usable by component
manufacturers, then final manufacturers make and
sell intermediate components, the final
manufacturers assemble finished products and sell
them to wholesalers or distributors, resell them to
retailers who sell to end customers
Thus, the series of companies that eventually make
products and services available to consumers,
including all of the functions enabling the
production, delivery, and recycling of materials,
components, end products, and services, is called a
supply chain
Primary goals of SCM - Correct Answer-sustainable
long term profits and maximize ROI
Value - Correct Answer-customer perspective-what
do I get?/what is the price?
Productivity - Correct Answer-organizational
perspective-outputs/inputs
Shigeo Shingo's-7 Types of Waste - Correct Answer-
1. Defects
2. Overproduction- production used to mask
shortcomings
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,3. Transportation- no added value
4. Motion- movement of employees and machines
5. Waiting- wasted resources during waiting
6. Inventory (not providing a return)- excess
inventory is not providing a return
7. Over processing- more work than required is
done in creating a service/good
Competitive Priorities - Correct Answer-cost,
quality, speed/time, and flexibility
Business models - Correct Answer-a mechanism by
which a business intends to generate revenue and
profits. Summary of how a company plans to serve
its customers at a strategic level
B2C - Correct Answer-business to consumer-
Amazon, Best Buy, Dillards
B2B - Correct Answer-business to business- DHL,
Boeing, Consulting/marketing agencies
Both B2B and B2C - Correct Answer-Apple, Dell,
Ford, and Verizon
Brick and Mortar- land based commerce only
Internet retailer only- Amazon
Click and Mortar - Correct Answer-both land based
and internet (Best Buy, Barnes and Noble)
P&G Example - Correct Answer-3 priorities=
reliable service, agile, demand driven supply, and
affordable differentiation
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, Vertically integrated firm - Correct Answer-a firm
whose business boundaries include one-time
suppliers and/or customers
What is occurring at many of these firms today is
an effort to par down the organization to focus
more on core capabilities while trying to create
alliances or strategic partnerships with suppliers,
transportation and warehousing companies,
distributors, and other customers who are good at
what they do. This team approach to making and
distributing products and services to customers is
becoming the most effective and efficient way for
businesses to stay successful -and is central to the
practice of SCM.
Supplier Management - Correct Answer-this means getting your firm's
suppliers to do what you want, and there are a number of ways to
do this. This involves assessing your suppliers' current capabilities
and then figuring out how to improve them
Supplier Evaluation - Correct Answer-determining the capabilities
of suppliers. This occurs both when potential suppliers are being
evaluated for a future purchase and when existing suppliers are
periodically evaluated for performance purposes
Strategic partnerships - Correct Answer-organizations creating
alliances, one of the foundations of SCM
Reverse logistics activities - Correct Answer-along the supply chain,
intermediate and end customers may need to return products,
obtain warranty repairs, or may just throw products away or
recycle them
iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii Vendarsol
1 Study Guide With 100% Complete
Solution
Supply chain management - Correct Answer-
extracting materials from the ground, selling them
to raw material manufacturers, turn raw materials
into materials that are usable by component
manufacturers, then final manufacturers make and
sell intermediate components, the final
manufacturers assemble finished products and sell
them to wholesalers or distributors, resell them to
retailers who sell to end customers
Thus, the series of companies that eventually make
products and services available to consumers,
including all of the functions enabling the
production, delivery, and recycling of materials,
components, end products, and services, is called a
supply chain
Primary goals of SCM - Correct Answer-sustainable
long term profits and maximize ROI
Value - Correct Answer-customer perspective-what
do I get?/what is the price?
Productivity - Correct Answer-organizational
perspective-outputs/inputs
Shigeo Shingo's-7 Types of Waste - Correct Answer-
1. Defects
2. Overproduction- production used to mask
shortcomings
iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii Vendarsol
,3. Transportation- no added value
4. Motion- movement of employees and machines
5. Waiting- wasted resources during waiting
6. Inventory (not providing a return)- excess
inventory is not providing a return
7. Over processing- more work than required is
done in creating a service/good
Competitive Priorities - Correct Answer-cost,
quality, speed/time, and flexibility
Business models - Correct Answer-a mechanism by
which a business intends to generate revenue and
profits. Summary of how a company plans to serve
its customers at a strategic level
B2C - Correct Answer-business to consumer-
Amazon, Best Buy, Dillards
B2B - Correct Answer-business to business- DHL,
Boeing, Consulting/marketing agencies
Both B2B and B2C - Correct Answer-Apple, Dell,
Ford, and Verizon
Brick and Mortar- land based commerce only
Internet retailer only- Amazon
Click and Mortar - Correct Answer-both land based
and internet (Best Buy, Barnes and Noble)
P&G Example - Correct Answer-3 priorities=
reliable service, agile, demand driven supply, and
affordable differentiation
iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii Vendarsol
, Vertically integrated firm - Correct Answer-a firm
whose business boundaries include one-time
suppliers and/or customers
What is occurring at many of these firms today is
an effort to par down the organization to focus
more on core capabilities while trying to create
alliances or strategic partnerships with suppliers,
transportation and warehousing companies,
distributors, and other customers who are good at
what they do. This team approach to making and
distributing products and services to customers is
becoming the most effective and efficient way for
businesses to stay successful -and is central to the
practice of SCM.
Supplier Management - Correct Answer-this means getting your firm's
suppliers to do what you want, and there are a number of ways to
do this. This involves assessing your suppliers' current capabilities
and then figuring out how to improve them
Supplier Evaluation - Correct Answer-determining the capabilities
of suppliers. This occurs both when potential suppliers are being
evaluated for a future purchase and when existing suppliers are
periodically evaluated for performance purposes
Strategic partnerships - Correct Answer-organizations creating
alliances, one of the foundations of SCM
Reverse logistics activities - Correct Answer-along the supply chain,
intermediate and end customers may need to return products,
obtain warranty repairs, or may just throw products away or
recycle them
iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii Vendarsol
