BPI Exam 1
Process - correct answer ✔A series of actions or steps taken in order to
achieve a particular end (Input>Activities>Output)
SCM Organization Processes - correct answer ✔-Reorder Inventory
-Set a Budget
-Order Transportation
-Help a Customer
-Fix a machine/Truck
-Pick an Order
-Write a work order
-Inspect shipments
-Rework
A process consists of 4 major elements - correct answer ✔-Steps and
Decisions
-Variability of processing time and flow
-Timing and interdependence
-Assignment of resources
Steps and Decisions - correct answer ✔The flowchart. A series of steps and
decisions involved in the way work is completed
Variability of processing time and flow - correct answer ✔the pattern of
processing times
, Timing and Interdependence - correct answer ✔When the arrivals happen,
when people work
Assignment of resources - correct answer ✔How many and where they are
assigned
Business Process Improvement (BPI) - correct answer ✔is a systematic
approach to help an
organization optimize its underlying processes to achieve more efficient
results. The methodology was first documented in H. James Harrington's
1991 book Business Process Improvement. It is the methodology that both
Process Redesign and Business Process Reengineering are based upon.
BPI has allegedly been responsible for reducing cost and cycle time by as
much as 90% while improving quality by over 60%.
Lean - correct answer ✔Doing the Right Things
-Lean - is a team-based form of
continuous improvement that focuses
on identifying and eliminating waste.
Waste is non-value-added activity
from the viewpoint of the customer.
Total Quality Management - correct answer ✔A core definition of total quality
management (TQM) describes a
management approach to long-term success through customer
satisfaction. In a TQM effort, all members of an organization participate in
improving processes, products, services, and the culture in which they
Process - correct answer ✔A series of actions or steps taken in order to
achieve a particular end (Input>Activities>Output)
SCM Organization Processes - correct answer ✔-Reorder Inventory
-Set a Budget
-Order Transportation
-Help a Customer
-Fix a machine/Truck
-Pick an Order
-Write a work order
-Inspect shipments
-Rework
A process consists of 4 major elements - correct answer ✔-Steps and
Decisions
-Variability of processing time and flow
-Timing and interdependence
-Assignment of resources
Steps and Decisions - correct answer ✔The flowchart. A series of steps and
decisions involved in the way work is completed
Variability of processing time and flow - correct answer ✔the pattern of
processing times
, Timing and Interdependence - correct answer ✔When the arrivals happen,
when people work
Assignment of resources - correct answer ✔How many and where they are
assigned
Business Process Improvement (BPI) - correct answer ✔is a systematic
approach to help an
organization optimize its underlying processes to achieve more efficient
results. The methodology was first documented in H. James Harrington's
1991 book Business Process Improvement. It is the methodology that both
Process Redesign and Business Process Reengineering are based upon.
BPI has allegedly been responsible for reducing cost and cycle time by as
much as 90% while improving quality by over 60%.
Lean - correct answer ✔Doing the Right Things
-Lean - is a team-based form of
continuous improvement that focuses
on identifying and eliminating waste.
Waste is non-value-added activity
from the viewpoint of the customer.
Total Quality Management - correct answer ✔A core definition of total quality
management (TQM) describes a
management approach to long-term success through customer
satisfaction. In a TQM effort, all members of an organization participate in
improving processes, products, services, and the culture in which they
