DEPARTMENT OF INTERDISCIPLINARY STUDY OF LAW, PRIVATE LAW AND BUSINESS LAW
LAW & TECHNOLOGY
Law & Technology
Consumer protection in the online environment (13 November 2023)
Prof. dr. Eva Lievens
Verder op consumentenbescherming online.
1
,Part II
Interaction between
Technology and Law
E-Commerce and Consumer
Protection
Chapter 16. Consumer protection in the online
environment
2
,Chapter 16
Consumer protection in the
online environment
3
3
, + larger choice of goods and
services
+ cross-border shopping
- provision of information
(lack, false, misleading)
- other indicators to assess
product quality (e.g.
reviews, search ranking,
endorsement)
- influencing of consumer
decisions through
algorithms / profiling
- unfair commercial practices
- security (fraud)
4
In deze ppt gaat het over de rechten van online consumenten.
4
LAW & TECHNOLOGY
Law & Technology
Consumer protection in the online environment (13 November 2023)
Prof. dr. Eva Lievens
Verder op consumentenbescherming online.
1
,Part II
Interaction between
Technology and Law
E-Commerce and Consumer
Protection
Chapter 16. Consumer protection in the online
environment
2
,Chapter 16
Consumer protection in the
online environment
3
3
, + larger choice of goods and
services
+ cross-border shopping
- provision of information
(lack, false, misleading)
- other indicators to assess
product quality (e.g.
reviews, search ranking,
endorsement)
- influencing of consumer
decisions through
algorithms / profiling
- unfair commercial practices
- security (fraud)
4
In deze ppt gaat het over de rechten van online consumenten.
4
