MIS Chp. 1-8 Prep Exam Questions And Answers All Correct.

Management Information Systems (MIS) - correct answer the business function and academic discipline the application of people technologies Information Technology (IT) - correct answer the us of technology in managing and processing information Data - correct answer raw facts that describe the characteristics of an event Ex. Item number, item description, quantity ordered ect. Inforfation - correct answer data converted into a meanigful and useful context IT Impact - correct answer Increase effciency in manufacturing, retain key customers, seek out new sources of supply, and introduce effective financial management Competitive Advantage - correct answer a product or service that an organization's customers place a greater value on than similar offerings from a competitor Five Forces Model - correct answer Supplier Power Threat of new entrants Buyer Power Rivalry amoing existing competitors Threat of substitute products of services Enviroental scanning - correct answer being first to market with a competitive advantage Switching Cost - correct answer costs that can make customers reluctant to switch to another product or service First Mover Adavantage - correct answer being first to market with a competitive advantage Loyalty Program - correct answer Reward custmers on the amount of business they do with a paicular organization Supply Chain Management (SCM) - correct answer the management of information between and among stages in a supply chain Supply Chain Strategy - correct answer managing all the resources required to meet customers demand for all products and services Supply Chain Partners - correct answer Deliver finished products, raw materials, and sevices including pricing, delivery, and payment processes along with partner relationship monitoring metrics Supply Chain Operation - correct answer the schedule for production activities such as testing, packaging, and preparation for delivery. Measurements for this componet Supply Chain Logistics - correct answer the product delivery process, includes orders, warehouses, invoicing and defective product return Customer Relationship Management (CRM) - correct answer managing all aspects of retention and an organization's profitibility Business Process Reengineering (BRP) - correct answer the analysis and redesign of workflow within and between enterprises Enterprise Resource Planning (ERP) - correct answer integrates all departments and functions throughout an organization into a single IT system so that employees can make decisionss by viewing enterprise information on all business operations Effciency - correct answer PERFORMANCE of the IT system ex:) throughput, speed, and availability "doing things right" Effectiveness - correct answer the IMPACT IT has on business proesses and activities including customer satisfation, conversion rates and sell-through increases "doing the right thing" Chief Information Officer (CIO) - correct answer Manager, Leader Communicator oversees all uses of information technology and exsuring the strategic alignment of IT with business goals and objectives Chief Techonology Officer (CTO) - correct answer ensures the speed, accuracy, and availibality of an organization's information technology Chief Security Officer (CSO) - correct answer safeguards against attacks from hackers and viruses Chief Privacy Officer (CPO) - correct answer ensures the ethical and legal use of information Chief Knowledge Officer (CKO) - correct answer responsible for collecting,maintaining, and distributing the organization's knowledge Business People v. IT People - correct answer there is a communication gap, the vocabulary used by the two parties is not the same Ethics - correct answer the principles and standards that guide our behavior toward other people Information Security - correct answer the protection of information from a accidental or intentional misuse by persons inside or outside an organization Real Time Information - correct answer immediate, up to date "decisions are only as good as the quality of their information" Real Time Information Systems - correct answer provide real time information in response to inquiries Hierarchial Database Model - correct answer information is organized into a tree like structure, allows repeating information using parent child relationships, cannot have too many relationships Network Database - correct answer a flexible way of reprsenting objects and their relationships Entity - correct answer a person, place, thing or event about which information is stored Attributes "fields or colums" - correct answer characteristics or properties of an entity Primary Key - correct answer a field or group that uniquely identifies a given entity in a table Information Scrubbing - correct answer a process that weeds out, fixes or discards inconsistent, incorrect, or incomplete information Relational Database Advantages (5) - correct answer 1. increased flexibility 2. increased scalabilityand performance 3. reduced information redundancy