WGU D072|Latest Update Graded A+

WGU D072|Latest Update Graded A+ An organization plans to close its local factory and shift manufacturing operations overseas. This brings opposition from employees. Which terms describes this organizational move? legal-ethical Individual authors wrote books about the negative environmental impacts of some industries, including the coal industry. Which benefit did the authors' work have on society? It drew the public's attention to the targeted issue. The accountant of a company was asked to change the current quarterly sales results by adding sales that were set to occur next quarter. Which stakeholder group is directly impacted by this action? shareholders A new manager in a restaurant decides to cut costs by purchasing sub-standard materials. What are the implications of this manager's actions? The customer base of the restaurant will decrease. A U.S. company hires a new employee from Germany. The new employee is being trained by other employees on the company's conflict resolution practices in alignment with the company's mission and ethical standards. As part of the training, the employee identifies how the ethical values of the company are consistent with the employee's values. Which aspect of the company is the employee learning? Organizational culture A senior manager asks an employee to omit a key section from a financial report to hide some distressing data. Which aspect of the organization is being violated by the manager's behavior? ethics An employee overhears an office manager telling a prospective client that the company does not work with people from a particular ethnicity even though the company has a nondiscrimination policy. Which element is violated by the actions of this office manager? Employee handbook guidelines A young, unmarried employee who is an only child has a conversation with an older, married employee with siblings about the corporate decision to enter into a lucrative contract with a firm that legally supplies substandard medications to developing countries. The two employees disagree as to whether the company's decision was ethical. What is the primary demographic trait that influences the values of these employees? age A corporation's code of ethics endorses a green work place. Which employee activity models this code? Starting an office recycling program A company advertises that it uses environmentally safe practices in all business processes; however, the chief financial officer (CFO) has blocked the adoption of many environmentally safe practices because of the additional costs to the company .Which controversial business practice is this company using? greenwashing Which organizational department is responsible for managing receivables and payables for a company? Accounting and finance Which function is performed by the information technology department of an organization? Computer installation Which organizational department is responsible for maintaining compliance with labor laws? Human resources A supervisor assigns an employee to work on a small project that is directly related to a corporate goal, and the employee's skill set makes them the ideal person to accomplish the task. What is this employee's managerial designation? Individual An employee is involved in providing vision and direction for an organization and developing broad goals designed to move the organization towards that vision. What is this employee's management role in the organization? top An employee is involved directly with each of the individuals tasked with working on actionable items designed to pursue goals that will move the organization towards its vision statement. What is this employee's management role in the organization? front line A meeting of the company's chief financial officer, chief information officer, and all three of the executive vice presidents must occur early next week. Which group of managers will be present at this meeting? top Which type of organizational culture in the Competing Values Framework focuses on accountability to shareholders, competitiveness, and productivity? market Which pair of attributes captures the focus of an adhocracy culture within the competing values framework? Adjustable and entrepreneurial Which set of attributes reflects a hierarchy culture within the Competing Values Framework? Process-oriented and highly structured A nonprofit organization wants to fill an executive director position and is interested in seeking a candidate that is concerned about social welfare. Which criterion should the organization prioritize in making this decision? Dedication to community service An individual who values a team-oriented work environment and the individual's relationships with a large group of peers is seeking employment that will be a good fit. Which position should this individual pursue? A position that offers a friendly workplace An individual who is a great performer has been working in a department in a company for over ten years and is moved to a new department and given a new set of job responsibilities. The individual is unhappy in the new location and has started to underperform. Which issue has emerged for this employee? Person-job fit A person that is high in sociability and friendliness is required for a sales job. Which component of personality should be high in the ideal candidate? Extraversion Which organizational culture is best suited for an individual who is high in conscientiousness? Hierarchy Which individual characteristic should a company search for in new hires in order to avoid an additional screening process to prevent potential person-culture mismatch? Recommended by current employees An employee transfers from one department to another department in an organization. Which reality will the employee experience in relation to this change? The department sub-cultures may differ. Which result occurs when there is a person-culture misalignment? attrition A manager is taking extra care to craft a message to ensure that it is interpreted by an employee, the receiver, in the way that it was intended. This action includes making sure the message is presented through the right channel and uses the appropriate language. Which form of communication is the manager ensuring during this interaction? effective Which communication style is being used when someone appears agreeable in a workplace conversation and concedes to the other party but later makes snide side comments about that individual or the issue at hand? Passive-aggressive Which communication style is being used by someone who regularly dismisses others' feedback, displays a rigid posture when speaking, and tries to dominate the business decision-making process? aggressive Which action promotes effective listening in the workplace? Paraphrasing the phrases a speaker shares How can a speaker overcome issues pertaining to semantics to ensure effective communication? Be direct and clearly state what is intended Which characteristics are seen in employees who use an assertive communication style? Calm and relaxed posture A manager in a company is trying to resolve a heated discussion between two team leaders and decides to reconvene the meeting with the two individuals one week later to discuss the problem. Which barrier to communication is this manager trying to avoid? Emotional disconnect During a meeting to decide the venue for the annual office picnic, a manager says that the location is fine for the event but adds that others will likely be opposed to the choice. Which style of communication is being used by this manager? Passive-aggressive Team Member A shares their perspective of a recent project, and Team Member B suggests that there might be a better way to approach the same objective. Team Member A responds by saying, "Well, that's fine with me, but don't be surprised if other people are upset by your opinion." Which communication style is Team Member A using for this response? Passive-aggressive Which barrier reduces effective communication? Information overload New employees recently attended orientation at their workplace where they received a large amount of data specific to their new roles. This resulted in the employees becoming overwhelmed rather than excited about the new job. Which communication barrier occurred? Information overload Which force is defined as the natural proficiency at doing something and complements emotional intelligence in helping individuals collaborate effectively in the workplace? ability Which competency is the basis for developing effective business relationships, including teamwork, empathy, and trust? Emotional intelligence A leader with high emotional intelligence is looking to capitalize on this trait while working with social media. How would the leader do so? Use social media as a tool to connect multiple stakeholders