WGU C464 Flashcardsquick readingupdate 2024

What are the four challenges of communication? - Effective communication requires high intellectual abilities, not everyone values communication, over rely on media, hard time understanding diffrent cultures Parts of the Linear Model of Communication? - Sender, encoding, Decoding, message, receiver Five phases of the linear model of communication? - Deciding, encoding, transmitting, perceiving, Decoding and assigning meaning to the message Parts of the transactional model? - Sender, encoding, deciding, message, channel, receiver Three elements of communication? - Deciding: what is appropriate Build and develop skills: helps decide how to send a message Motivated: must be willing to communicate What are the three steps to the perception process? - Selection, organization, interpretation 4 types of selection - Selective exposure: people that attain information that goes with preexisting beliefs Seduction attention: focus on what is interesting to us and ignore other Selecting and filtering messages: applying own unique experience Selective recall: remember things interesting to us 4 ways we organize information? - Distinguishing between figure and ground Closure Proximity Similarity self-esteem - how you feel about yourself self-concept - our understanding and evaluation of who we are What is attribution error? - Interpreting other actions or behaviors incorrectly What are two types of attribution errors? - Fundamental attribution error: letting something positive or negative about some overshadow who they are Self-serving bias What are the four steps to effective self-presentation/ impression management? - Set a goal Create strategy Execute strategy Modify negative perception What are four ways we can define culture according to Taylor? - Values and beliefs Lifestyle things they buy Rules followed What is a co-culture? - a culture that exists within a larger cultural context Individualism vs. Collectivism - Individualism: Independent and assertive Collectivism: someone who works well in a group High Context vs. Low Context - High context uses non-verbal communication Low context uses clear communication High power distance vs. low power distance - Hig