CDRE – FSM Exam Questions With 100% Correct Answers

CDRE – FSM Exam Questions With 100% Correct Answers What is Quality Assurance? - answer- Output oriented - Includes the process of defining measurable quality standards and then putting controls in place to meet these standards - Comparison of actual results to set standards - Verified by follow-ups and inspections What is Total Quality Management? - answer- Focus on improving customer satisfaction and everything the company produces - Empowerment to employees - Team approach to accomplish change - Change processes, not people What is Continuous Quality Improvement? - answer- Reviewing processes regularly with the goal of finding ways to continually improve the operation - Improve the process rather than blame individuals What is Six Sigma? - answer- A disciplined, data-driven approach for improving quality by removing defects and their causes - A process cannot produce more than 3.4 defects/million - Uses the DMAIC approach What is the DMAIC approach? - answer- Define the project goals - Measure current performance - Analyze and determine causes of defects - Improve the process by eliminating defects - Control and standardize future process performance