CPHQ Practice exam question and answers already passed 2024

CPHQ Practice exam question and answers already passed 2024 1. Which of the following is the best definition of "vision" in regard to creating an organizational vision statement? a. The ability to see the future b. An ideal future state c. A realistic action plan for future performance d. An outline of future organizational purpose. - correct answer 1. B: In the creation of an organizational vision statement, vision is a description—realistic or not—of an ideal future state. This description of an ideal future state gives shape to the goals of an organization. A vision statement does not involve detailed descriptions about the specific actions necessary for bringing the vision to fruition. 2. A patient care team is in disagreement over new admissions procedures. What decision-making model should management use? a. Decision criteria b. Consensus c. Invocation d. Tenure influence. - correct answer 2. A: Decision criteria is a decision-making model that explores all options equally and gives unorthodox or unpopular options a fair chance, even when they are under dispute. Consensus is not the best choice because this approach often reduces decisions to options that everyone likes and discounts the unorthodox or unpopular options that could be appropriate and viable. 3. St. Josephʼs Hospital was recently ranked last in the region in the area of efficiency in transferring patients to inpatient beds. When working on process improvements, what type of data is likely to