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PHR/SPHR Practice Test 228 Questions with Verified Answers,100% CORRECT

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PHR/SPHR Practice Test 228 Questions with Verified Answers Which of the following is not a component of SWOT? - CORRECT ANSWER Strategies What is the "Mean" of the following et of numbers: 1,1,3,3,5,5 - CORRECT ANSWER 3 What is the mode of the following set of numbers: 1,2,2,5,7,9,10 - CORRECT ANSWER 2 The Age Discrimination in Employment Act (ADEA) protects the rights of individuals who are over this age? - CORRECT ANSWER 40 You need to collect data for your company's job analysis needs. Your company has a large number of employees that occupy the same job and they are spread out over a wide geographic area. Which of the following data collection methods is the MOST appropriate? - CORRECT ANSWER Questionnaires and checklists Which of the following sections of the job description would a description about the environmental conditions such as weather, fumes, heat or cold, noise, etc. be found on? - CORRECT ANSWER Working conditions Which of the following would LEAST likely be an advantage of internal hiring versus external hiring - CORRECT ANSWER Brings new ideas into the workplace Due to the potentially high cost and expenses involved, this applicant testing solution is typically reserved for higher-level positions: - CORRECT ANSWER Assessment center tests When unemployment levels are low, which of the following would Most likely be true? - CORRECT ANSWER Recruitment is more difficult While interviewing a potential candidate for a job opening, a recruiter asks the candidate how they would handle a particular scenario. This is an example of a (n)? - CORRECT ANSWER Situational interview Which of the following executive orders prohibited employment discrimination on the basis of race, creed, color, or national origin? - CORRECT ANSWER EO 11246 Which of the following questions could be asked during an interview? - CORRECT ANSWER Have you worked at this company beore According to the Fair Labor Standards Act, what is minimum amount of time you should retain payroll records? - CORRECT ANSWER 3 years Which of the following is not a determination of fair use with regards to copyright laws? - CORRECT ANSWER Whether permission was obtained from the copyright owner Which term is used to describe how adults learn - CORRECT ANSWER Andragogy You have an employee that learns best by listening t an instructor in a lecture setting. Which learning style is demonstrated? - CORRECT ANSWER Auditory Which of the following learning levels demonstrates the highest level of learning achienved? - CORRECT ANSWER Synthesis Which of the following DOES NOT belong on the hierarchy of needs as defined by Abraham Maslow? - CORRECT ANSWER Motivation According to theory X and Theory Y, which of the following Does not belong in Theory X? - CORRECT ANSWER Employees are self motivated Which of the following is a characteristic of the Herzberg's Two-Factor Theory? - CORRECT ANSWER Hygiene Which of the following is not a component of Lewin's organizational change model? - CORRECT ANSWER Culture Which of the following theories has the strongest linkage between compensation and performance? - CORRECT ANSWER Expectancy Theory An employee seems to learn the most from PowerPoint presentations. Which of the following learning styles BEST fits with this statement? - CORRECT ANSWER Visual Which of the following terms is not included in the HRD process acronym ADDIE? - CORRECT ANSWER Program Initiation Classroom participants are asked to pretend to be in specific roles to act out how their characters would respond in imaginary situations. What type of delivery method is demonstrated? - CORRECT ANSWER Role playing You are facilitating a large group through a leadership development workshop. the workshop requires a lot of small group breakouts and small group activities. Which room arrangement would BEST accommodate this need? - CORRECT ANSWER Banquet Which of the following HR interventions aligns individuals with the company's goals and measures the successful attainment of those goals? - CORRECT ANSWER Management by Objectives An employee copies an entire document posted on the IRS web page during a lecture on deferred compensation Tax rules. Which of the following is TRUE? - CORRECT ANSWER The employee did not violate any copyright protection of the document because government documents are considered public domain Which of the following IS NOT one of Kirkpatrick's four levels of evaluation? - CORRECT ANSWER Reception A manager is great at leading employees towards meeting organizational goals through clear work guidelines and straight forward performance expectations. The manager also ensures that work is complete efficiently. Which of the following leadership types would BEST describe this type of manager? - CORRECT ANSWER Transactional leadership Which of the following IS NOT a "driving " force of change? - CORRECT ANSWER Tradition An employee has taken something he learned from training an applied it on the job which in turn improved her performance at the task. Which level of Kirkpatrick's four levels has the employee achieved? - CORRECT ANSWER Behavior Which of the following charts is a graphical representation of the 80/20 rule? - CORRECT ANSWER Pareto Which of the following career development programs allows an employee to choose between pursuing a management role or a technical expert role? - CORRECT ANSWER Dual Career Ladder An executive has the ability to articulate his vision and inspire the evoke strong emotion in the employees to follow that vision. Which leadership type is being displayed? - CORRECT ANSWER Visionary Which of the following IS NOT a characteristic of a learning organization? - CORRECT ANSWER Individual level training Which of the following is not a type of training evaluation? - CORRECT ANSWER ranking What is the first step in conducting a training needs analysis? - CORRECT ANSWER Identification of the performance gap Based on the managerial grid developed by Blake and Mouton that depicts managerial style based on concern for people and concern for production which cell is the most favorable to be in? - CORRECT ANSWER 9,9 Which of the following IS NOT and advantage of Peer-team rating? - CORRECT ANSWER Employee's peers may give higher or lower rating based on non work related item An employee's performance rating is low because the manager based the employee's performance on the poor performance of the employee's peers. this is an example of: - CORRECT ANSWER Contrast error Which of the following acts does not have a direct relation to the compensation and benefits of a company's employees? - CORRECT ANSWER Uniform Guidelines on employees Selection Procedures FLSA covers all of the following except: - CORRECT ANSWER Paid time off How many weeks of unpaid medical leave does FMLA provide? - CORRECT ANSWER 12 Under FMLA if the leave can be reasonably anticipated, how much notice must the employee give the employer? - CORRECT ANSWER 30 days Which Act prohibits firms from deducting compensation in excess of one million dollars for its top five executives as a business expense unless the compensation is based on performance? - CORRECT ANSWER Omnibus budget reconciliation Act You could use the IRS 20-Factor Test to determine? - CORRECT ANSWER Whether someone is an employee or an independent contractor Which of the following job evaluation methods does the paired comparison method belong to? - CORRECT ANSWER Ranking Which of the following job evaluation methods uses compensable factors and external job market benchmarks? - CORRECT ANSWER Factor Comparison Which of the following terms refers to collapsing multiply pay grades into one pay grade that has a wide range? - CORRECT ANSWER Broad-banding Which of the following is MOST LIKELY to happen when comparable external job market pay rates rise faster than similar internal job pay rates? - CORRECT ANSWER Pay Compression An employee's pay rate has been frozen from future merit increases because their pay rate is higher than the maximum of their pay grade. This was likely caused by Which of the following? - CORRECT ANSWER Red Circle rate was identifed This Act requires the administration of an employee benefit plan to furnish participants and beneficiaries with a summary plan description (SPD), clearly describing their rights, benefits, and responsibilities under the plan? - CORRECT ANSWER Employee retirement income security Act ERISA An employee earns more when the y produce more. Which term BEST fits with this model? - CORRECT ANSWER Piece rate plan Which of the following IS NOT a pay differential? - CORRECT ANSWER Based pay Which of the following is NOT an advantage of organization-wide incentives? - CORRECT ANSWER Recognizes superior individual performance A golden parachute is a(n) - CORRECT ANSWER Generous severance plan for exectives An employee feels satisfaction for completing a challenging project. Which of the following BEST describes the type of reward this employee received? - CORRECT ANSWER Intrinsic reward What does KSA generally refer to? - CORRECT ANSWER Knowledge skills and abilities What does QDRO stand for? - CORRECT ANSWER Qualified domestic relation orders Which of the following federal laws does not directly apply to cash balance pension plans? - CORRECT ANSWER Fair labor standards act Which act protects an employee from being terminated solely based on the fact that their wages are being garnished for one debt? - CORRECT ANSWER Consumer credit protection act CCPA A job requires at least 2 years of project management experience and a bachelor's degree in business, MIS or the equivalent. These are examples of: - CORRECT ANSWER Job specifications Which of the following is an immigrant visa? - CORRECT ANSWER EB-1 Which of the following would not commonly be associated as a 'perk' for an executive? - CORRECT ANSWER Non exempt status Which of the following is NOT a legislatively mandated benefit? - CORRECT ANSWER Bereavement Of the following types of health insurance, which offers the MOST flexibility when selecting health care providers? - CORRECT ANSWER Fee-for-Swervice plans Your organization is trying to improve the work/life balance of its employees. Which of the following programs will have the least impact on that imitative? - CORRECT ANSWER Offering a robust severance package Which of the following provide pretax health insurance possibilities for the employee? - CORRECT ANSWER Section 125 If funds in a flexible spending account are not used, what happens to the funds? - CORRECT ANSWER The employee forfeits any unspent funds An employee is currently making 10/hour. The minimum of the employee's pay grade is 5 and the maximum is 15. What is the comp-ratio? - CORRECT ANSWER 1 The NLRB v. Jones and Laughlin established - CORRECT ANSWER That the Wagner Act was constitutional Which of the following was one of the first national unions? - CORRECT ANSWER American Federation of Labor A manager creates an environment for the employee that is hostile and inhospitable in an attempt to force the employee to resign. This is an example of - CORRECT ANSWER Constructive disccharge Which of the following IS NOT a mandatory benefit? - CORRECT ANSWER Paid time off As of July 24, 2009 the federal minimum wage is - CORRECT ANSWER 7.25 Which act establishes minimum wage? - CORRECT ANSWER Fair labor standards act flsa A 15-year old works ata hospital part-time. Which of the following is a violation of the Fair Labor and Standards Act? - CORRECT ANSWER The teen works 20 hours per week when school is in session Which of the following emplyer actions is legal to perform during a unionization drive? - CORRECT ANSWER issuing a statement to all employees that the company is not in favor of being unionized An employee agrees not to become a member of a union as a condition of employment. This is an example of - CORRECT ANSWER a yellow dog contract This act outlawed yellow-dog contracts? - CORRECT ANSWER Norris-LaGuardia Act A union has one of its members apply to work for an organization in attempt to organize that company's employees into their union. This is an example of - CORRECT ANSWER Salting The Landrum-Griffin Act is also known as which of the following? - CORRECT ANSWER Labor Management reporting and disclosure act Which of the following is a register of names and addresses of employees who are eligible to vote in a union certification election? - CORRECT ANSWER Excelsior List Which of the following Supreme Court decisions determined that compulsory arbitration as a condition of employment was legal? - CORRECT ANSWER Circuit city v. Adams Which of the following groups is permitted into a bargaining unit? - CORRECT ANSWER Employees Which of the following is a permissible activity that a union can engage in? - CORRECT ANSWER Salting According to the acronym TIPS an employer cannot do any of the following except? - CORRECT ANSWER Put a non-solicitation policy in place A petition by employees to "decertify" a union must be signed by what percentage of the bargaining unit? - CORRECT ANSWER 30% Which of the following is not a mandatory bargaining item? - CORRECT ANSWER Shift differential pay Both parties agree to include shift differential pay as a bargaining item in the collective bargaining process. This is an example of an(n) - CORRECT ANSWER Permissive bargaining item An employer insists on a closed shop to the union during the collectives bargaining session. This is an example of a(n) - CORRECT ANSWER Illegal bargaining item The NLRB will hold an election if this percentage of authorization cards have been sighed by the bargaining unit? - CORRECT ANSWER 30% The NLRA prohibits a union from having an election because there was an election within 12-months of the proposed election. This is an example of a(n) - CORRECT ANSWER Statutory bar If a union petitioning for an election withdraws the petition before the election, they must wait this number of months before they can hold another election - CORRECT ANSWER 6 Moths Which clause requires all employees to join the union or pay union dues regardless of their intent to join the union? - CORRECT ANSWER Agency shop Which of the following clauses is illegal - CORRECT ANSWER Closed shop Which of the following is implemented to help prevent the reopening of collective bargaining negotiations during the term of the contract? - CORRECT ANSWER Zipper clause Which of the following terms describes a temporary work-stoppage initiated by a company's employees? - CORRECT ANSWER Strike Which of the following is not a common bargaining tactic? - CORRECT ANSWER Closed shop A union gets several customers of company begin to fine complaints against the company like EEOC, OSHA and the Department of Labor. Which bargaining tactic BEST describes this scenario? - CORRECT ANSWER Corporate campaign A company is bargaining with a union. The employees are picketing the primary company. The company has a subsidiary company that is non-union. The employees are picketing that company as well. The company can be described as being? - CORRECT ANSWER Double Breasted Which of the following definitions describe when picketing by a labor union of an entire construction project is a result of a grievance held against a single subcontractor on a project - CORRECT ANSWER Common situs Which of the following is a tactic taken by a company's management during the bargaining process - CORRECT ANSWER Lockout Impasse describes - CORRECT ANSWER When future bargaining will not likely result in an agreemnet Which of the following IS NOT a common contract provision - CORRECT ANSWER Agency shop Which of the following is not commonly found on a three-person arbitration panel - CORRECT ANSWER An arbitrator selected by the government Employees start a strike without the knowledge of the labor union while a labor agreement is in place? this is an example of a - CORRECT ANSWER Wildcat strike A strike is conducted in support of other striking unions. This is also known as a: - CORRECT ANSWER Sympathy strike What is the last two in the NLRB ULP compliant process - CORRECT ANSWER Appeal / enforcement Which group has authority over unfair labor practices for federal employees? - CORRECT ANSWER Federal Labor Relations Authority FLRA Which law allows an employee or employer to terminate the employment relationshiop at any time for any reason - CORRECT ANSWER Employment at will Which of the following is NOT a tort - CORRECT ANSWER Employment contract What is the final step of the progressive disciplinary process - CORRECT ANSWER Termination Which of the following describes a person who acts as a trusted intermediary between an organization and some internal or external constituency while representing the broad scope of constituent interests? - CORRECT ANSWER Ombudsman If a process has many of its unnecessary steps removed, it is known to be - CORRECT ANSWER Lean If a union loses a representation elections, when is the soonest they can hold another election? - CORRECT ANSWER 12 months Which of the following BEST describes an Act that helped to control business monopolies? - CORRECT ANSWER Sherman Antitrust act Which Act limited the use of injunctions to break strikes - CORRECT ANSWER Clayton act Union members have made an agreement not to handle goods made by another non-union plant. This is an example of - CORRECT ANSWER Hot-Cargo clause Which Act established the Occupational Safety and Health Administration (OSHA) - CORRECT ANSWER Occupation safety and health act Which OSHA standard requires a company to communicate, inventory, and evaluate chemical hazards in the workplace? - CORRECT ANSWER Employee right to know law You will find the MSDS at many companies to assist in staying compliant with the OSHA Hazard Communication standard. What does MSDS stand for - CORRECT ANSWER Material Safety Data Sheets Which terms refers to incorporating locks, disconnection switches, and shutoff valves to ensure equipment cannot be turned on? - CORRECT ANSWER Lockout An employee puts a sign on a machine to let other employee know not to turn on while the employee is working on it. This is commonly referred to as - CORRECT ANSWER Tagout The Needlestick Safety and Prevention Act revised this OSHA standard - CORRECT ANSWER Bloodborne pathogens standard Which of the following rules absolves employeers of responsibility if a coworker's actions cause an injury? - CORRECT ANSWER Fellow servant rule Which of the following is not one of the common law doctrines that apply to worker's compensations or workplace injuries - CORRECT ANSWER The general duty standard Except for low-hazard organizations, business with more than this many employees must report all employee occupational injury and illness data? - CORRECT ANSWER 10 Which of the following DO NOT apply to permit required confined spaces as covered by the OSHA confined Space Entry Standard - CORRECT ANSWER MSDS documentation is provided to employees Which of the following would not require an employer to report a work-related injury to OSHA - CORRECT ANSWER First aid treatment Which of the following is used to classify work related injuries and illnesses and to note the extent and severity of each case - CORRECT ANSWER Oscha form 300 Which OSHA form would you use to show the total work-related injuries and illnesses for the year - CORRECT ANSWER Osha form 300A OSHA Form 301, the injury and illness incident report, must be completed within how many days after you learn about a work-related injury or illness - CORRECT ANSWER 7 days An OSHA compliance and safety officer must give an employer this many days notice before appearing on site? - CORRECT ANSWER No notice An employer has the right to all of the following except for - CORRECT ANSWER Be given 48 hours notice before the compliance officer can perform tthe inspection A violation is cited that has no direct or immediate relationship to job safety or health. this would be considered what type of violation? - CORRECT ANSWER De Minimis An employer places chains with padlocks around key exit doors in the building. this would MOST LIKELY be classified as which type of OSHA violation? - CORRECT ANSWER Willful How long must an employer post an OSHA citation at or near the area the violation occurred? - CORRECT ANSWER Three days or until the violation is corrected whichever is longer Which of the following IS NOT a common risk factor for musculoskeletal disorder - CORRECT ANSWER heavey lifting An employee fails to wear the proper gloves when handling a chemical and gets burned. This is an example of - CORRECT ANSWER An unsafe act Which of the following organizations should employers contact for information about substances used in the work processes to determine whether or not they are toxic? - CORRECT ANSWER national insitute for occupaional safety and health An employer intentionally and knowingly violates an OSHA standard and receives a 70,000. Which level of citation did the employer likely receive? - CORRECT ANSWER Willful Whish of the following BEST shows a project's critical path? - CORRECT ANSWER PERT Chart Which of the following is an integral part of strategy development? - CORRECT ANSWER Identifying threats and Opportunites Which of the following is the largest HR- related professional organization in the world? It was originally founded as the American Society for Personnel Administration? - CORRECT ANSWER SHRM Which of the following is NOT a common role performed by the Human Resources department of a large organization? - CORRECT ANSWER Supply Chain This term describes a broad statement made by an organization that reflects their philosophy about a certain set of employee or management activities? - CORRECT ANSWER A plicy Which of the following operations terms refers to the ability to produce output? - CORRECT ANSWER Capacity According to the Department of Labor's definition, which of the following IS NOT a characteristic of a profession? - CORRECT ANSWER Recognition by the OFCCP An HR manager is assigning staff and allocating resources to a new benefits imitative that is being implemented. The HR manager is using which of the following management functions: - CORRECT ANSWER Organizing HRMS stands for? - CORRECT ANSWER Human Resource Management Strategy Which of the following terms BEST describes a large database storing HR and employee metrics? - CORRECT ANSWER Data Warehouse The Term "brand equity" refers to the: - CORRECT ANSWER Value associated with a brand name The term refers to the action of postponing or canceling a bill? - CORRECT ANSWER Veto Which of the following approaches eliminates the need to set internal performance goals because it focuses on how the company performs against its peers? - CORRECT ANSWER Relative approach A company is experiencing scheduling and backlog issues because it cannot keep up with the increasing demands of its customers. This is a characteristic of which stage of the organizational life cycle? - CORRECT ANSWER Growth Which of the following project management tools would BEST show the start and end items of a project? - CORRECT ANSWER GANNT Chart Roughly What percentage of the data will fall within -1/+1 Standard Deviations? - CORRECT ANSWER 2/3 To ensure the availability and integrity of data within an HR database, the data should be: - CORRECT ANSWER Backed up routinely Which of the following is NOT a common benefit found with implementing HR technologies? - CORRECT ANSWER Increase in manual processes Which of the following BEST fits into an organic organizations? - CORRECT ANSWER a virtual organization As an HR manager, you need to compare your organization's turnover with other similar sized companies in your industry. Which of the following would be the BEST method to use? - CORRECT ANSWER Benchmarking Which of the following BEST describes a catalogue of the abilities and experiences of a company's workforce? - CORRECT ANSWER Skill inventory This term refers to the minimum number of members of an assembly that must be present to make a meeting valid? - CORRECT ANSWER Quorum The following is equal to a company's liabilities plus their owners' equity? - CORRECT ANSWER Assets Which of the following is not a typical characteristic of a project? - CORRECT ANSWER Is continual In accounting, a balance sheet shows - CORRECT ANSWER A snapshot of a company's financial condition The CFO of your company wants you to put together a budget for the upcoming fiscal year starting from scratch. Which of the following budgeting methods does this BEST describe? - CORRECT ANSWER zero-based budgeting The four componets of marketing can be characterized using the four "P"s. Which of the following IS NOT one of the four "P"s of marketing? - CORRECT ANSWER Profit This term refers to the number of employees a manager directs? - CORRECT ANSWER span of control As an HR manager, you want to evaluate the current effectiveness of your department. Which method BEST fits with your goal? - CORRECT ANSWER HR audit All of the following are characteristics of a matrix structure EXCEPT: - CORRECT ANSWER Improved unity of command Which of the following BEST describes "analysis paralysis"? - CORRECT ANSWER Data is collected and analyzed but a decision is made and no action is taken Which of the following is NOT considered a measure of central tendency? - CORRECT ANSWER correlation If you have a large standard deviations, this means the data is: - CORRECT ANSWER Fairly diverse Research that utilizes open-ended questions BEST falls into which category? - CORRECT ANSWER qualitative analysis The portion of baby boomers that is caring for both their children and their parents is known as the: - CORRECT ANSWER sandwhich generation Which of the following patent types BEST protects the invention of a new and useful manufacturing process? - CORRECT ANSWER utility patent An Organization is using a forced ranking appraisal method to rate employees. This menthod ranks employees against: - CORRECT ANSWER Their peers Another term for the Ishikawa Chart is the: - CORRECT ANSWER Cause and effect diagram Which of the following is NOT considered a human process intervention? - CORRECT ANSWER Reedesigning jobs Which of the following should NOT be used in determining an objective? - CORRECT ANSWER Vague What is the first step in the scientific method? - CORRECT ANSWER Problem identification Which of the following will help you determine if a measurement actually measures something that cannot be directly observed? - CORRECT ANSWER construct validity Which of the following is true? - CORRECT ANSWER if data is valid it must be reliable Which of the following percentages (approximated) reflect three standard deviations away from the mean? - CORRECT ANSWER 99% If there is a negative correlation between tow measures, which of the following is true? - CORRECT ANSWER As the value of one measure decreases the other measure increases Which of the following is NOT a component of an effective ethics program? - CORRECT ANSWER All are components of an effective ethics program Employers with less than this many employees are not covered by Title VII of the Civil Rights Act of 1964 (excluding state and local laws)? - CORRECT ANSWER 15 Which agency enforces Affirmation Action? - CORRECT ANSWER OFCCP Which of the following IS NOT specified in the Pregnancy Discrimination Act - CORRECT ANSWER Pregnancy-related benefits are limited to married employees An I-9 must be completed within how many hours of employment? - CORRECT ANSWER 72 Under the Worker Adjustment and Retraining Notification (WARN) Act, an employer must notify its employees 60 days in advance of mass layoffs under all of the conditions EXCEPT: - CORRECT ANSWER 400 full time, 100 part time employees will be laid off Which of the following DOES NOT qualify as an individual with a disability under the ADA? - CORRECT ANSWER Individuals currently engaging in the illegal use of drugs Which of the following is not protected by Title VII of the Civil Rights Act - CORRECT ANSWER age Which of the following cases established the judicial concept of adverse impact? - CORRECT ANSWER Griggs V Duke Power Which of the following is NOT true regarding "piecework"? - CORRECT ANSWER It does not provide an incentive for the employee to produce at a high level What is the median of the following set of numbers: 1,2,2,5,7,9,10 - CORRECT ANSWER 5 Which of the following cases established the judicial concept of disparate treatment? - CORRECT ANSWER McDonnell-Douglas Corp v. Green Which of the followings used to determine current market trends in setting pay levels that lead, meet, or lag the market? - CORRECT ANSWER Salary Survey Which of the following is a binding agreement regarding trade between the U.S., Mexico and Canada - CORRECT ANSWER NAFTA A common benchmark now used in place of tracking lost workdays is DART. What does DART stand for? - CORRECT ANSWER Days away, restricted or transferred An employee is suspected of being involved in a workplace incident of embezzlement which resulted in a considerable loss to your organizations. Which of the following is True? - CORRECT ANSWER A polygraph test can be performed because the employee is a suspect and a loss was realized Which case established that employment tests and performance evaluation have to be job-related AND valid predictors of performances? - CORRECT ANSWER Albermarle Paper v. Boody A bonus was given to all full time employees. One full-time employee was out on FMLA during the time the bonuses was issued. The employer: - CORRECT ANSWER Is required to pay the employee the bonus when they return Which of the following is considered to be a comprehensive document covering the legality of employee selections procedures? - CORRECT ANSWER UGESP With regards to Affirmative Action, utilization analysis refers to: - CORRECT ANSWER Comparing the availability analysis with the job group analysis Adverse impact occurs when the rate of selection for a protected class is less than THIS percent of the rate for the class with the highest selection rate? - CORRECT ANSWER 80% As an HR manager you realize that adverse impact is occurring. Which of the following is NOT a choice for you as an employer? - CORRECT ANSWER Continue with the proceudure Using the "two-factor analysis" for an affirmative action plan requires that a company evaluate these two factors? - CORRECT ANSWER Internal availability and external availability All of the following are considered an immediate "family member" for purpose of taking FMLA leave EXCEPT? - CORRECT ANSWER Mother in law An applicant assessment is inadvertently eliminated African-American applicants. Which of the following BEST describes what occurred? - CORRECT ANSWER Adverse impact A verbal promise made between an employee and employer is called a: - CORRECT ANSWER Express oral contract An employee arrives at work early and waits for their scheduled time of work to begin. According to the Portal-to-Portal Act: - CORRECT ANSWER The time the employee was waiting i s not considered hours worked According to the employee commuting Flexibility Act of 1966, Which of the following is TRUE? - CORRECT ANSWER Communting time is not paid work time regardless of the employee using a company vehicle or not Which amendment to the Wage and Hour Law prohibits unequal pay for the equal or "substantially equal" work performed by both men and women? - CORRECT ANSWER Equal pay act According to the Equal Pay Act of 1963, Which of the following is not considered in the determination of equal work factors? - CORRECT ANSWER Seniority Which of the following IS NOT an Act that provides an opportunity for a tax credit by hiring certain individuals? - CORRECT ANSWER Worker relocation tax credit An employee is approached by their director who promises the employee a promotion in return for sexual favors. This is an example of: - CORRECT ANSWER Quid pro quo Which of the following cases is most well-known for setting the precedent for reverse discrimination? - CORRECT ANSWER Regent of the University of California v bakke Which of the following terms refers to a situation where the advancement of a qualified person to a higher level in the organization from a lower level is prevented based on their gender? - CORRECT ANSWER Glass ceiling Based on the common sequence of events the EEOC takes when they receive a compliant of discrimination, which of the following steps would occur first? - CORRECT ANSWER The EEOC determines if it has jurisdiction over the complaint filed Of the following techniques for forecasting workforce needs, which one requires that the participants not meet face-to-face? - CORRECT ANSWER Delphi technique As an HR manager, you are tracking which employees are currently ready for a promotion into specific, key positions. Which of the following terms Best describes this process? - CORRECT ANSWER Replacement charting An executive identifies some areas that must be changed in his functional area. He follows Lewin's model and makes a list of what must be done in order to change. Please mark th epoint which is not consistent with Lewin's theory of change. - CORRECT ANSWER A. He plans to help people let go of restricting and standard beliefs within the organization. B. He begins the change process by holding training sessions. C. He makes annual accounts for the next quarter. D. He plans to make the new change become the new standard in th organization. A manager want to introduce new changes in his organization, However he experiences a lot of resistance to the proposed changes. Which of the following alternatives is NOT a good solution for overcoming the resistance? - CORRECT ANSWER A. He uses force by power B. He offers reward for change C. He educates about the merits of change D. He takes his employee for dinner and bribes him Which of the following is permitted under the ADA? - CORRECT ANSWER A. An employee with a speech impediment is not allowed to participate in a public speaking course offered by the employer. B. An employer does not hire an applicant with frequent grand mal epileptic seizures to work on hazardous equipment. C. An employer does not hire a blind applicant due to the expense of supplying manuals written in Braille. D. An employer does not modify the work schedule of a paraplegic to allow adequate time to travel to the office.

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