TEST BANK
i
,Chapter 1: The Essentials of Human Communication
Multiple Choice Questions
1. Which of the following statements is true of communication?
a) The more you communicate, the better communicator you will be.
b) Good communicators are born, not made.
c) Fear of speaking in public must be eliminated before you can be successful.
d) Communication involves both verbal and nonverbal messages.
Answer: d
Learning Objective: 1.1 Identify the forms, benefits, and myths of human communication.
Topic: Forms, Benefits, and Myths of Human Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
2. E-mailing, blogging, and posting on Google+ and Facebook are all examples of __________
communication.
a) computer-mediated
b) small group
c) public
d) intrapersonal
Answer: a
Learning Objective: 1.1 Identify the forms, benefits, and myths of human communication.
Topic: Forms, Benefits, and Myths of Human Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
3. During a videoconference job interview for an entry-level position with a large fast-food
chain, Melkamzer answers a series of questions posed by Annie, a regional manager. What type
of communication did they both engage in?
a) small-group communication
b) intrapersonal communication
c) computer-mediated communication
d) public speaking
Answer: c
Learning Objective: 1.1 Identify the forms, benefits, and myths of human communication.
Topic: Forms, Benefits, and Myths of Human Communication
Difficulty Level: Moderate
Skill Level: Apply What You Know
1
Copyright ©2017, 2014, 2011 by Pearson Education, Inc. All rights reserved.
,4. __________ communication is the general term used to describe communication from one
source to many receivers, some of which may be scattered throughout the world.
a) Mass
b) Intrapersonal
c) Public
d) Computer-mediated
Answer: a
Learning Objective: 1.1 Identify the forms, benefits, and myths of human communication.
Topic: Forms, Benefits, and Myths of Human Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
5. Which of the following myths of communication is identified in your book?
a) The more you communicate, the better your communication skills will be.
b) Once you start communicating effectively, you will always be effective.
c) Communication skills are learned.
d) Knowing your audience is very helpful in order to be effective.
Answer: a
Learning Objective: 1.1 Identify the forms, benefits, and myths of human communication.
Topic: Forms, Benefits, and Myths of Human Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
6. The transactional view is a more satisfying theory of the communication process than the
linear view because it __________.
a) is simpler
b) is representative of how communication actually happens
c) demonstrates the most recent theory of the communication process
d) explains everything about media communication
Answer: b
Learning Objective: 1.2 Draw a model of communication that includes sources-receivers,
messages, context, channel, noise, and effects; and define each of these elements.
Topic: Communication Models and Concepts
Difficulty Level: Moderate
Skill Level: Understand the Concepts
7. The linear model of communication is analogous with a(n) __________.
a) arrow hitting or missing a target
b) tennis game
2
Copyright ©2017, 2014, 2011 by Pearson Education, Inc. All rights reserved.
, c) circus
d) person solving a puzzle
Answer: b
Learning Objective: 1.2 Draw a model of communication that includes sources-receivers,
messages, context, channel, noise, and effects; and define each of these elements.
Topic: Communication Models and Concepts
Difficulty Level: Moderate
Skill Level: Analyze It
8. When Henri wants to share information with Chantal but not with others in the room, he
switches from speaking English to speaking French, which Chantal understands. Which of the
following best describes what Henri does to keep his comments to Chantal private?
a) He decodes his message in a way he thinks only Chantal will understand.
b) He changes the cultural context of the message in a way he thinks only Chantal will
understand.
c) He changes the temporal context of the message in a way he thinks only Chantal will
understand.
d) He encodes his message in a way he thinks only Chantal will understand.
Answer: d
Learning Objective: 1.2 Draw a model of communication that includes sources-receivers,
messages, context, channel, noise, and effects; and define each of these elements.
Topic: Communication Models and Concepts
Difficulty Level: Difficult
Skill Level: Apply What You Know
9. Before launching into her presentation to the board of directors, Sandra circulates through the
room making small talk about the weather, the results of last night’s ball game, etc. Sandra is
engaging in __________.
a) phatic communication
b) metamessaging
c) feedback
d) back-channeling
Answer: a
Learning Objective: 1.2 Draw a model of communication that includes sources-receivers,
messages, context, channel, noise, and effects; and define each of these elements.
Topic: Communication Models and Concepts
Difficulty Level: Moderate
Skill Level: Apply What You Know
10. The information on the cover of a magazine that entices a reader to buy it is an example of
3
Copyright ©2017, 2014, 2011 by Pearson Education, Inc. All rights reserved.
i
,Chapter 1: The Essentials of Human Communication
Multiple Choice Questions
1. Which of the following statements is true of communication?
a) The more you communicate, the better communicator you will be.
b) Good communicators are born, not made.
c) Fear of speaking in public must be eliminated before you can be successful.
d) Communication involves both verbal and nonverbal messages.
Answer: d
Learning Objective: 1.1 Identify the forms, benefits, and myths of human communication.
Topic: Forms, Benefits, and Myths of Human Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
2. E-mailing, blogging, and posting on Google+ and Facebook are all examples of __________
communication.
a) computer-mediated
b) small group
c) public
d) intrapersonal
Answer: a
Learning Objective: 1.1 Identify the forms, benefits, and myths of human communication.
Topic: Forms, Benefits, and Myths of Human Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
3. During a videoconference job interview for an entry-level position with a large fast-food
chain, Melkamzer answers a series of questions posed by Annie, a regional manager. What type
of communication did they both engage in?
a) small-group communication
b) intrapersonal communication
c) computer-mediated communication
d) public speaking
Answer: c
Learning Objective: 1.1 Identify the forms, benefits, and myths of human communication.
Topic: Forms, Benefits, and Myths of Human Communication
Difficulty Level: Moderate
Skill Level: Apply What You Know
1
Copyright ©2017, 2014, 2011 by Pearson Education, Inc. All rights reserved.
,4. __________ communication is the general term used to describe communication from one
source to many receivers, some of which may be scattered throughout the world.
a) Mass
b) Intrapersonal
c) Public
d) Computer-mediated
Answer: a
Learning Objective: 1.1 Identify the forms, benefits, and myths of human communication.
Topic: Forms, Benefits, and Myths of Human Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
5. Which of the following myths of communication is identified in your book?
a) The more you communicate, the better your communication skills will be.
b) Once you start communicating effectively, you will always be effective.
c) Communication skills are learned.
d) Knowing your audience is very helpful in order to be effective.
Answer: a
Learning Objective: 1.1 Identify the forms, benefits, and myths of human communication.
Topic: Forms, Benefits, and Myths of Human Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
6. The transactional view is a more satisfying theory of the communication process than the
linear view because it __________.
a) is simpler
b) is representative of how communication actually happens
c) demonstrates the most recent theory of the communication process
d) explains everything about media communication
Answer: b
Learning Objective: 1.2 Draw a model of communication that includes sources-receivers,
messages, context, channel, noise, and effects; and define each of these elements.
Topic: Communication Models and Concepts
Difficulty Level: Moderate
Skill Level: Understand the Concepts
7. The linear model of communication is analogous with a(n) __________.
a) arrow hitting or missing a target
b) tennis game
2
Copyright ©2017, 2014, 2011 by Pearson Education, Inc. All rights reserved.
, c) circus
d) person solving a puzzle
Answer: b
Learning Objective: 1.2 Draw a model of communication that includes sources-receivers,
messages, context, channel, noise, and effects; and define each of these elements.
Topic: Communication Models and Concepts
Difficulty Level: Moderate
Skill Level: Analyze It
8. When Henri wants to share information with Chantal but not with others in the room, he
switches from speaking English to speaking French, which Chantal understands. Which of the
following best describes what Henri does to keep his comments to Chantal private?
a) He decodes his message in a way he thinks only Chantal will understand.
b) He changes the cultural context of the message in a way he thinks only Chantal will
understand.
c) He changes the temporal context of the message in a way he thinks only Chantal will
understand.
d) He encodes his message in a way he thinks only Chantal will understand.
Answer: d
Learning Objective: 1.2 Draw a model of communication that includes sources-receivers,
messages, context, channel, noise, and effects; and define each of these elements.
Topic: Communication Models and Concepts
Difficulty Level: Difficult
Skill Level: Apply What You Know
9. Before launching into her presentation to the board of directors, Sandra circulates through the
room making small talk about the weather, the results of last night’s ball game, etc. Sandra is
engaging in __________.
a) phatic communication
b) metamessaging
c) feedback
d) back-channeling
Answer: a
Learning Objective: 1.2 Draw a model of communication that includes sources-receivers,
messages, context, channel, noise, and effects; and define each of these elements.
Topic: Communication Models and Concepts
Difficulty Level: Moderate
Skill Level: Apply What You Know
10. The information on the cover of a magazine that entices a reader to buy it is an example of
3
Copyright ©2017, 2014, 2011 by Pearson Education, Inc. All rights reserved.
