Certified Medical Administrative Assistant (CMAA) Practice Test 2.0 A (All solved)

What method organizes patient records in chronological order according to the department that provided the care? correct answers SOMR (Source-Oriented Medical Record) What should the medical administrative assistant do when closing the office? correct answers Activate the security alarm A provider prescribed an EKG for a patient who has a rapid heart rate. What should be recorded for the reason for the EKG? correct answers Tachycardia An office manager asks a medical administrative assistant to mail a letter to a patient who is being dismissed from the practice. What method should the assistant use to mail the letter? correct answers Certified Mail When preparing a claim, a medical administrative assistant should use what format when entering a date of birth? correct answers MM/DD/YYYY What is the root word meaning of "swallow"? correct answers Phag What is the abbreviation of a type of insurance plan? correct answers POS (Point of Service) Before adding medical records to a patient's chart, the medical administrative assistant should do what action? correct answers Ensure the provider has initialed reports What is the amount the medical administrative assistant should submit to the secondary insurance carrier if the encounter balance is $360 and the patient has two plans with an 80/20 split? correct answers $72 (The amount represents the 20% that should be sent to the secondary plan. Twenty percent of $360 equals $72.) A patient presents to the provider's office with flu-like symptoms. What action should the medical administrative assistant take first? correct answers Move the patient to an isolated location. A provider is running 30 min behind schedule because of an early morning emergency. What action should the medical administrative assistant take to maintain effective scheduling in the office? correct answers Inform waiting patients that an emergency has caused a delay in the schedule and that they can wait or reschedule. A patient calls with a question about her prescription dosage as it relates to her condition. What action is appropriate for the medical administrative assistant to take? correct answers Take message for the physician.