USPS 421 COMPREHENSIVE EXAM SCRIPT
VERIFIED QUESTIONS ANSWERS
ACCURATE SOLUTIONS PACK
●● Items sent within the US APO, FPO, UN, and its territories and
possessions.
Answer: Domestic mail
●● sets forth the policies, regulations and procedures governing
domestic mail
Answer: DMM- Domestic Mail Manual
●● sets forth policies, regulations, and procedures governing
international mail
Answer: IMM- International Mail Manual
●● contains policies and procedures for administrative ad support
functions within the postal service
Answer: ASM-Administrative and Support Manual
●● all manuals are found on line via?
Answer: Policy Net
,●● Guarantees overnight or next day delivery $100 insurance and free
tracking
Answer: Express Mail
●● Premier Shipping service of the USPS
Answer: Express Mail
●● Fast and affordable max 70lbs $50 insurance another premier
shipping service of the USPS 2-3 DAYS delivery
Answer: Priority Mail
●● Bulk mail usually handled at distribution centers
Answer: Parcel Select
●● Merchant pays postal fee returning merchandise bulk parcel return
product
Answer: Parcel Return Services
●● First class mail, periodicals, standard mail, package services
Answer: Mailing services
●● proof of mailing uses PS Form 3800
Answer: Certified Mail
, ●● Provides up to $5000 in coverage extra service requires PS Form
3813 or 3813-p
Answer: Insured Mail
●● Provides date and time of delivery, free when you purchase Priority
mail now called USPS Tracking
Answer: Delivery Confirmation
●● POM
Answer: Postal Operations Manual
●● Official Source for updates and updated bi-weekly
Answer: Postal bulletin
●● Does this package contain anything liquid, fragile, potentially
hazardous' such as/like perfume or lithium batteries?
Answer: 6 Part of HAZMAT question
●● Tells you when and how to display the POW flag
Answer: Postal Bulletin
●● POW
VERIFIED QUESTIONS ANSWERS
ACCURATE SOLUTIONS PACK
●● Items sent within the US APO, FPO, UN, and its territories and
possessions.
Answer: Domestic mail
●● sets forth the policies, regulations and procedures governing
domestic mail
Answer: DMM- Domestic Mail Manual
●● sets forth policies, regulations, and procedures governing
international mail
Answer: IMM- International Mail Manual
●● contains policies and procedures for administrative ad support
functions within the postal service
Answer: ASM-Administrative and Support Manual
●● all manuals are found on line via?
Answer: Policy Net
,●● Guarantees overnight or next day delivery $100 insurance and free
tracking
Answer: Express Mail
●● Premier Shipping service of the USPS
Answer: Express Mail
●● Fast and affordable max 70lbs $50 insurance another premier
shipping service of the USPS 2-3 DAYS delivery
Answer: Priority Mail
●● Bulk mail usually handled at distribution centers
Answer: Parcel Select
●● Merchant pays postal fee returning merchandise bulk parcel return
product
Answer: Parcel Return Services
●● First class mail, periodicals, standard mail, package services
Answer: Mailing services
●● proof of mailing uses PS Form 3800
Answer: Certified Mail
, ●● Provides up to $5000 in coverage extra service requires PS Form
3813 or 3813-p
Answer: Insured Mail
●● Provides date and time of delivery, free when you purchase Priority
mail now called USPS Tracking
Answer: Delivery Confirmation
●● POM
Answer: Postal Operations Manual
●● Official Source for updates and updated bi-weekly
Answer: Postal bulletin
●● Does this package contain anything liquid, fragile, potentially
hazardous' such as/like perfume or lithium batteries?
Answer: 6 Part of HAZMAT question
●● Tells you when and how to display the POW flag
Answer: Postal Bulletin
●● POW
