TXRH Server Test Questions and Answers | Latest Version | 2025/2026 | Correct & Verified

TXRH Server Test Questions and Answers | Latest Version | 2025/2026 | Correct & Verified When should a server check back with a table after delivering food? Within 2–3 minutes to ensure satisfaction How should a server handle a guest who has a food allergy? Inform the kitchen immediately and follow allergy protocol What is the proper way to carry multiple plates to a table? Stack plates carefully and use a tray when needed When should a server suggest appetizers or drinks to a guest? When the guest is seated and menus are provided How should a server respond to a guest complaint about food temperature? Apologize and offer to replace the item immediately What is the correct way to upsell a dessert? Describe the dessert enthusiastically and suggest it after the main course How should a server handle a guest asking for a split check? 2 Politely accommodate and clarify the request with the POS system What is the first thing a server should do after seating a guest? Introduce themselves and offer beverages How should a server handle a guest who orders an item that is unavailable? Apologize and suggest an alternative menu item What is the proper procedure for taking a drink order? Repeat the order back to ensure accuracy How should a server present a check to a guest? Place it discreetly on the table and thank the guest for dining What is the correct way to remove plates from a table? Clear only finished items while leaving what is still in use How should a server handle a guest who requests extra condiments? Provide them promptly and check back for additional needs When should a server refill a guest’s drink? As soon as it is half empty or when prompted 3 What is the proper way to handle a guest who is dissatisfied with their meal? Listen, apologize, and offer a solution or replacement How should a server greet a guest who has a reservation? Acknowledge the reservation by name and escort them to the table What is the correct procedure for suggesting wine pairings? Ask about the guest’s meal choice and suggest a compatible wine How should a server handle a spill at the table? Clean it immediately and apologize to the guest When should a server check for refills on non-alcoholic beverages? During regular table check-ins without being prompted What is the proper way to deliver food to a table? Place plates carefully, ensure correct placement, and announce each item How should a server respond if a guest asks for a menu modification? Confirm the modification with the kitchen and repeat it to the guest 4 What is the first thing a server should do