Existence Needs correct answers Physiological and Safety
Relatedness Needs correct answers Belongingness
Growth Needs correct answers Self - Actualization
Expectancy Theory correct answers 1 or more valences may be negative
Any equal 0, no motivation
Expectancy Theory correct answers E - effort
I - incentives
V - sum of valences must be > 0
Difficulty correct answers Goal is challenging and requires effort
Specificity correct answers Clarity and precision of the goal
Acceptance correct answers Accept the goal and act like its your own
Commitment correct answers Personally interested in reaching the goal
Avoidance correct answers Escaping away from undesirable consequences
Punishment correct answers Providing undesirable consequences
Extinction correct answers Ignoring the behavior
Removing the "reinforcements" or "audience"
Removing bad behavior
Barriers to Communication correct answers Technology
Langauge
Perception
Room Temperature
Cultural and Differences
Age Differences
Organizational Communication correct answers UPWARD is more likely to have distortion
Interpersonal Attraction correct answers Teams attach to one another
Forming correct answers Define the task
Members get acquainted
Test interpersonal behaviors
Storming correct answers Competition among group members
Arguing among group members
Developing patterns of interaction
, Norming correct answers Maintaining group rules
Confiding and Accepting to roles
Unity is forming
Performing correct answers Work through problems
Close Attachment
Role Structure correct answers Interrelationships among members
IntERrole Conflicts correct answers Conflict between roles in a group
IntRArole Conflicts correct answers 1 source sends contradictory messages
Person - Role Conflict correct answers Role requirements differ from person's values and
beliefs
Factors Affecting Behavioral Norms correct answers Situational Factors
Individual Traits
Peer Pressure
Increasing Cohesiveness correct answers Inter group competition
Decreasing Cohesiveness correct answers Intra group competition
Inter Personal Conflict in Groups correct answers Competitive within group
Different beliefs
Inter Group Conflict in Groups correct answers Interdependence
Different Goals
Competition for Scarce Resources
Organization Conflict in Groups correct answers Conflict with consumer groups
Conflict with employees
Stimulating Conflict correct answers Hire outsiders
Change procedures
Increase competition among individuals
Controlling Conflict correct answers Expand resource base
Enhance coordination and interdependence
Set supra - ordinate goals
Match personalities with each other
Resolving Conflict correct answers Confront
Negotiate
Avoidance
Compromise
Planning correct answers Setting objectives
Deciding how to achieve the objectives