HROB 2090 MIDTERM EXAM QUESTIONS WITH
ACCURATE SOLUTIONS
Organizations |- |CORRECT |ANSWER✔✔-social |inventions |for |accomplishing |common |goals |
through |group |effort
Social |Inventions |- |CORRECT |ANSWER✔✔-essential |characteristic |is |presence |of |people
Organizations |focus |on.... |(5) |- |CORRECT |ANSWER✔✔-- |attitudes/behaviours |of |groups |and |
individuals
- |how |can |they |be |effectively |structured
- |how |external |events |influence |them
*about |understanding |people |and |managing |them |to |work |effectively
*how |to |get |ppl |to |practice |effective |teamwork
Goal |of |Organizations |- |CORRECT |ANSWER✔✔-SURVIVAL |- |adapt |to |change
In |an |organization, |people |have |to: |(3) |- |CORRECT |ANSWER✔✔-- |be |motivated |to |join |and |
remain |in |it
- |be |reliable |in |productivity, |quality |and |service
- |be |flexible |and |innovative
What |is |Organizational |Behaviour? |- |CORRECT |ANSWER✔✔-attitudes/behaviours |of |individuals
|and |groups |in |organizations
,Human |Resource |Management |- |CORRECT |ANSWER✔✔-programs, |practices |and |systems |to |
aquire, |develop, |motivate |and |retain |empoyees |in |organizations
- |ex. |recruitment, |selection, |compensation, |training, |development
Why |Study |OB? |(3) |- |CORRECT |ANSWER✔✔-- |its |interesting |(about |ppl, |human |nature, |success
|& |failure)
- |its |important |(affects |customers, |variation)
- |it |makes |a |difference |( |of |effectiveness, |competitiveness |of |orgs, |survival, |adaptability |and |
success)
Goals |of |OB |(3) |- |CORRECT |ANSWER✔✔-1. |Predicting |OB |- |when |others |will |make |ethical |
decisions |etc.
2. |Explaining |OB |- |events, |why |ppl |more/less |motivated, |satisfied |or |prone |to |resign
3. |Managing |OB |- |management, |understand |reasons
Evidence-Based |Management |- |CORRECT |ANSWER✔✔-translating |principles |based |on |best |
scientific |evidence |into |OB |rather |than |personal |preference |to |guide |orgs |decision |making
Bureaucracy |- |CORRECT |ANSWER✔✔-- |strict |chain |of |command |(single |superior)
- |selection |based |on |skills
- |detailed |rules, |regulations |and |procedures
- |strict |specialization
- |centralized |power |at |orgs |top
Hawthorne |Studies |- |CORRECT |ANSWER✔✔-- |industrial |engineering
- |impact |of |fatigue, |rest |pauses, |and |lighting |on |productivity
-environment |change |= |behaviour |change
- |too |many |changes |= |decreased |productivity
,Human |Relations |Movement |- |CORRECT |ANSWER✔✔-challenging |classic |management |to |
orient |towards |employee |needs
Contingency |Approach |- |CORRECT |ANSWER✔✔-recognizes |there |is |no |one |best |way |to |
manage; |an |appropriate |style |depends |on |situation
Managerial |Roles |(3) |- |CORRECT |ANSWER✔✔-1. |Interpersonal |Roles |- |establishing/maintaining
|relations, |figure |head, |leadership, |liaison
2. |Informational |roles |- |receive/transmit |information, |monitor, |disseminator, |spokesperson
3. |Decisional |Roles |- |decision |making, |entrepreneur, |disturbance, |resource |allocation, |
negotiator
Monitor |Role |- |CORRECT |ANSWER✔✔-keep |org |informed |on |newest |things
Disseminator |Role |- |CORRECT |ANSWER✔✔-send |info |on |both |facts |and |preferences |to |others
Spokesperson |Role |- |CORRECT |ANSWER✔✔-sending |messages |to |orgs |external |environment
Entrepreneur |Role |- |CORRECT |ANSWER✔✔-turn |problems |and |opportunities |into |plans |for |
improved |change
Resource |Allocation |Role |- |CORRECT |ANSWER✔✔-how |to |deploy |time, |money, |personel |and |
resources
Managerial |Activities |(4) |- |CORRECT |ANSWER✔✔-1.Routine |Communication |- |send/receive |
info |and |paperwork |handling
2. |Traditional |Management |- |planning, |decision |making |and |controlling
, 3. |Networking |- |interacting |with |ppl |outside |org
4. |Human |Resource |Management |- |motivating, |reinforcing, |disciplining, |conflict, |staffing, |
training
Managerial |Agenda's |(3) |- |CORRECT |ANSWER✔✔-1. |Agenda |Setting |- |what |to |accomplish |for |
org
2. |Networking |- |inside |and |outside |org
3. |Agenda |Implementation |- |use |networks |to |implement |agenda's
Managerial |Minds |- |CORRECT |ANSWER✔✔-use |intuition |to..
- |sense |a |problem |exists
- |perform |tasks |fast
- |synthesize |pieces |of |data
- |double |check |analyzes
Management |Concerns |- |Diversity |(5) |- |CORRECT |ANSWER✔✔-- |2/3 |new |entrants |to |
workforce |are |women, |visible |minorities, |Aboriginals |and |disabilities
- |certain |groups |not |treated |fairly
- |increased |foreign |sales
- |inclusion
- |globalization
Management |Concerns |- |Employee |Health |& |Well-being |- |CORRECT |ANSWER✔✔-- |increased |
concerns |over |job |security, |job |demands, |work |stress
- |more |workers |with |mental |health |issues
- |create |positive |work |environment, |workplace |spirituality, |positive |OB, |psychological |capital
ACCURATE SOLUTIONS
Organizations |- |CORRECT |ANSWER✔✔-social |inventions |for |accomplishing |common |goals |
through |group |effort
Social |Inventions |- |CORRECT |ANSWER✔✔-essential |characteristic |is |presence |of |people
Organizations |focus |on.... |(5) |- |CORRECT |ANSWER✔✔-- |attitudes/behaviours |of |groups |and |
individuals
- |how |can |they |be |effectively |structured
- |how |external |events |influence |them
*about |understanding |people |and |managing |them |to |work |effectively
*how |to |get |ppl |to |practice |effective |teamwork
Goal |of |Organizations |- |CORRECT |ANSWER✔✔-SURVIVAL |- |adapt |to |change
In |an |organization, |people |have |to: |(3) |- |CORRECT |ANSWER✔✔-- |be |motivated |to |join |and |
remain |in |it
- |be |reliable |in |productivity, |quality |and |service
- |be |flexible |and |innovative
What |is |Organizational |Behaviour? |- |CORRECT |ANSWER✔✔-attitudes/behaviours |of |individuals
|and |groups |in |organizations
,Human |Resource |Management |- |CORRECT |ANSWER✔✔-programs, |practices |and |systems |to |
aquire, |develop, |motivate |and |retain |empoyees |in |organizations
- |ex. |recruitment, |selection, |compensation, |training, |development
Why |Study |OB? |(3) |- |CORRECT |ANSWER✔✔-- |its |interesting |(about |ppl, |human |nature, |success
|& |failure)
- |its |important |(affects |customers, |variation)
- |it |makes |a |difference |( |of |effectiveness, |competitiveness |of |orgs, |survival, |adaptability |and |
success)
Goals |of |OB |(3) |- |CORRECT |ANSWER✔✔-1. |Predicting |OB |- |when |others |will |make |ethical |
decisions |etc.
2. |Explaining |OB |- |events, |why |ppl |more/less |motivated, |satisfied |or |prone |to |resign
3. |Managing |OB |- |management, |understand |reasons
Evidence-Based |Management |- |CORRECT |ANSWER✔✔-translating |principles |based |on |best |
scientific |evidence |into |OB |rather |than |personal |preference |to |guide |orgs |decision |making
Bureaucracy |- |CORRECT |ANSWER✔✔-- |strict |chain |of |command |(single |superior)
- |selection |based |on |skills
- |detailed |rules, |regulations |and |procedures
- |strict |specialization
- |centralized |power |at |orgs |top
Hawthorne |Studies |- |CORRECT |ANSWER✔✔-- |industrial |engineering
- |impact |of |fatigue, |rest |pauses, |and |lighting |on |productivity
-environment |change |= |behaviour |change
- |too |many |changes |= |decreased |productivity
,Human |Relations |Movement |- |CORRECT |ANSWER✔✔-challenging |classic |management |to |
orient |towards |employee |needs
Contingency |Approach |- |CORRECT |ANSWER✔✔-recognizes |there |is |no |one |best |way |to |
manage; |an |appropriate |style |depends |on |situation
Managerial |Roles |(3) |- |CORRECT |ANSWER✔✔-1. |Interpersonal |Roles |- |establishing/maintaining
|relations, |figure |head, |leadership, |liaison
2. |Informational |roles |- |receive/transmit |information, |monitor, |disseminator, |spokesperson
3. |Decisional |Roles |- |decision |making, |entrepreneur, |disturbance, |resource |allocation, |
negotiator
Monitor |Role |- |CORRECT |ANSWER✔✔-keep |org |informed |on |newest |things
Disseminator |Role |- |CORRECT |ANSWER✔✔-send |info |on |both |facts |and |preferences |to |others
Spokesperson |Role |- |CORRECT |ANSWER✔✔-sending |messages |to |orgs |external |environment
Entrepreneur |Role |- |CORRECT |ANSWER✔✔-turn |problems |and |opportunities |into |plans |for |
improved |change
Resource |Allocation |Role |- |CORRECT |ANSWER✔✔-how |to |deploy |time, |money, |personel |and |
resources
Managerial |Activities |(4) |- |CORRECT |ANSWER✔✔-1.Routine |Communication |- |send/receive |
info |and |paperwork |handling
2. |Traditional |Management |- |planning, |decision |making |and |controlling
, 3. |Networking |- |interacting |with |ppl |outside |org
4. |Human |Resource |Management |- |motivating, |reinforcing, |disciplining, |conflict, |staffing, |
training
Managerial |Agenda's |(3) |- |CORRECT |ANSWER✔✔-1. |Agenda |Setting |- |what |to |accomplish |for |
org
2. |Networking |- |inside |and |outside |org
3. |Agenda |Implementation |- |use |networks |to |implement |agenda's
Managerial |Minds |- |CORRECT |ANSWER✔✔-use |intuition |to..
- |sense |a |problem |exists
- |perform |tasks |fast
- |synthesize |pieces |of |data
- |double |check |analyzes
Management |Concerns |- |Diversity |(5) |- |CORRECT |ANSWER✔✔-- |2/3 |new |entrants |to |
workforce |are |women, |visible |minorities, |Aboriginals |and |disabilities
- |certain |groups |not |treated |fairly
- |increased |foreign |sales
- |inclusion
- |globalization
Management |Concerns |- |Employee |Health |& |Well-being |- |CORRECT |ANSWER✔✔-- |increased |
concerns |over |job |security, |job |demands, |work |stress
- |more |workers |with |mental |health |issues
- |create |positive |work |environment, |workplace |spirituality, |positive |OB, |psychological |capital