HROB 2090 FINAL EXAM GRADED A+
Accommodating - ANSWER-co-operation without asserting ones own interest
Agreeableness - ANSWER-the extent o which some is friendly and approachable.
(5 factor model of personality)
Anticipatory Socialization - ANSWER-Socialization that takes place before a person
becomes a member of a particular organization.
Attribution - ANSWER-The process by which causes or motives area assigned to
explain people's behaviour
Authentic leadership - ANSWER-Emphasizes building the leader's legitimacy through
honest relationships with followers
Avoid - ANSWER-A short term stress reduction
Limited effectiveness
Behavioral Plasticity Theory - ANSWER-people with low self esteem tend to be more
susceptible to eternal and social influences than those with higher self esteem
Body language - ANSWER-Non- verbal communication by means of a sender's bodily
motions, facial expressions, or physical location
Breadth - ANSWER-the number of different activities performed on a job.
Buck passing - ANSWER-having someone else take the action (avoid doing it yourself)
Buffing - ANSWER-carefully documenting information that the appropriate course of
action was taken
Central Traits - ANSWER-personal characteristics of a target person that are of interest
to a perceiver such as attractiveness or knowledge.
Centralization - ANSWER-The extent to which decision making power is localized in a
particular part of an organization.
Chain of Command - ANSWER-Lines of authority and formal reporting relationships
Classical viewpoint - ANSWER-An early prescription on management that advocated a
high specialization of labour, intensive coordination, and centralized decision making.
Coercive power - ANSWER-derived from the use of punishment and threat
, Collaboration - ANSWER-Maximum levels of assertion and co-operation
Collective Tactics - ANSWER-a number of new members are socialized as a group,
going through the same experiences and facing the same challenges
Competing - ANSWER-max. assertiveness and min co-operation
Complexity - ANSWER-The extent to which an organization divides labour vertically,
horizontally, and geographically.
Compliance - ANSWER-Conformity to a social norm prompted by the desire to acquire
rewards or avoid punishment.
Compromise - ANSWER-combines intermediate levels of assertiveness and co-
operation
Conflict stimulation - ANSWER-a strategy of increasing conflict to motivate change
Cons of The Grapevine - ANSWER-cons:
- Rumours: An unverified belief that is in general circulation
Conscientiousness - ANSWER-the degree to which a person is responsible and
achievement oriented.
(5 factor model of personality)
Consensus Cues - ANSWER-Attribution cues that reflect how a persons behaviour
compares with that of others.
Consistency cues - ANSWER-Attribution cues that reflect how consistently a person
engages in a behaviour over time
Constructive conflict - ANSWER-conflict for which for which benefits outweigh the costs
Contingency approach - ANSWER-An approach to management that recognizes that
there is no one best way to manage, and that an appropriate management style
depends on the demands of the situation
Coordination - ANSWER-A process of facilitating timing, communication, and feedback
among work tasks.
Corporate social responsibility (CSR) - ANSWER-An organization taking responsibility
for the impact of its decisions and actions on its stakeholders.
Accommodating - ANSWER-co-operation without asserting ones own interest
Agreeableness - ANSWER-the extent o which some is friendly and approachable.
(5 factor model of personality)
Anticipatory Socialization - ANSWER-Socialization that takes place before a person
becomes a member of a particular organization.
Attribution - ANSWER-The process by which causes or motives area assigned to
explain people's behaviour
Authentic leadership - ANSWER-Emphasizes building the leader's legitimacy through
honest relationships with followers
Avoid - ANSWER-A short term stress reduction
Limited effectiveness
Behavioral Plasticity Theory - ANSWER-people with low self esteem tend to be more
susceptible to eternal and social influences than those with higher self esteem
Body language - ANSWER-Non- verbal communication by means of a sender's bodily
motions, facial expressions, or physical location
Breadth - ANSWER-the number of different activities performed on a job.
Buck passing - ANSWER-having someone else take the action (avoid doing it yourself)
Buffing - ANSWER-carefully documenting information that the appropriate course of
action was taken
Central Traits - ANSWER-personal characteristics of a target person that are of interest
to a perceiver such as attractiveness or knowledge.
Centralization - ANSWER-The extent to which decision making power is localized in a
particular part of an organization.
Chain of Command - ANSWER-Lines of authority and formal reporting relationships
Classical viewpoint - ANSWER-An early prescription on management that advocated a
high specialization of labour, intensive coordination, and centralized decision making.
Coercive power - ANSWER-derived from the use of punishment and threat
, Collaboration - ANSWER-Maximum levels of assertion and co-operation
Collective Tactics - ANSWER-a number of new members are socialized as a group,
going through the same experiences and facing the same challenges
Competing - ANSWER-max. assertiveness and min co-operation
Complexity - ANSWER-The extent to which an organization divides labour vertically,
horizontally, and geographically.
Compliance - ANSWER-Conformity to a social norm prompted by the desire to acquire
rewards or avoid punishment.
Compromise - ANSWER-combines intermediate levels of assertiveness and co-
operation
Conflict stimulation - ANSWER-a strategy of increasing conflict to motivate change
Cons of The Grapevine - ANSWER-cons:
- Rumours: An unverified belief that is in general circulation
Conscientiousness - ANSWER-the degree to which a person is responsible and
achievement oriented.
(5 factor model of personality)
Consensus Cues - ANSWER-Attribution cues that reflect how a persons behaviour
compares with that of others.
Consistency cues - ANSWER-Attribution cues that reflect how consistently a person
engages in a behaviour over time
Constructive conflict - ANSWER-conflict for which for which benefits outweigh the costs
Contingency approach - ANSWER-An approach to management that recognizes that
there is no one best way to manage, and that an appropriate management style
depends on the demands of the situation
Coordination - ANSWER-A process of facilitating timing, communication, and feedback
among work tasks.
Corporate social responsibility (CSR) - ANSWER-An organization taking responsibility
for the impact of its decisions and actions on its stakeholders.
