11/18/2025
EDITION
Complete Test bank_
Nursing Leadership and Management 3rd Edition
(Patricia Kelly) All Chapters 1-31 (Q&A) Latest 2025 complete A+ Guide
T T
E E
S S
T T
B B
A A
N N
K K
,NURSING LEADERSHIP AND MANAGEMENT 3RD
11/18/2025
EDITION
Chapter 1: Nursing Leadership and Management ...................................................................................... 3
Chapter 2: The Health Care Environment ................................................................................................ 11
Chapter 3: Organizational Behavior and Magnet Hospitals .................................................................... 17
Chapter 4: Basic Clinical Health Care Economics .................................................................................... 24
Chapter 5: Evidence-Based Health Care ................................................................................................... 33
Chapter 6: Nursing and Health Care Informatics..................................................................................... 43
Chapter 7: Population Based Health Care Practice .................................................................................. 54
Chapter 8: Personal and Interdisciplinary Communication .................................................................... 65
Chapter 9: Politics and Consumer Partnerships ....................................................................................... 77
Chapter 10: Strategic Planning and Organizing Patient Care ................................................................. 88
Chapter 11: Effective Team Building ........................................................................................................ 98
Chapter 12: Power..................................................................................................................................... 108
Chapter 13: Change, Innovation, and Conflict Management ................................................................ 119
Chapter 14: Budget Concepts for Patient Care ....................................................................................... 130
Chapter 15: Effective Staffing................................................................................................................... 140
Chapter 16: Delegation of Patient Care ................................................................................................... 150
Chapter 17: Organization of Patient Care ............................................................................................... 163
Chapter 18: Time Management and Setting Patient Care Priorities ..................................................... 173
Chapter 19: Patient and Health Care Education..................................................................................... 186
Chapter 20: Managing Outcomes Using an Organizational Quality Improvement Model ................. 197
Chapter 21: Evidence-Based Strategies to Improve Patient Care Outcomes ....................................... 207
Chapter 22: Decision Making and Critical Thinking ............................................................................. 219
Chapter 23: Legal Aspects of Health Care ............................................................................................... 232
Chapter 24: Ethical Aspects of Health Care ............................................................................................ 244
Chapter 25: Culture, Generational Differences, and Spirituality .......................................................... 255
Chapter 26: Collective Bargaining........................................................................................................... 263
Chapter 27: Career Planning .................................................................................................................... 272
Chapter 28: Nursing Job Opportunities.................................................................................................. 281
Chapter 29: Your First Job ....................................................................................................................... 290
Chapter 30: Healthy Living: Balancing Personal and Professional Needs............................................ 302
Chapter 31: NCLEX Preparation and Professionalism .......................................................................... 310
,NURSING LEADERSHIP AND MANAGEMENT 3RD
11/18/2025
EDITION
Chapter 1: Nursing Leadership and Management
MULTIPLE CHOICE
1. According to Henri Fayol, the functions of planning, organizing, coordinating, and controlling
are considered which aspect of management?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS: B, The management process includes planning, organizing, coordinating, and controlling. Management roles include
information processing, interpersonal relationships, and decision making. Management functions include planning, organizing,
staffing, directing, coordinating, reporting, and budgeting. A taxonomy is a system that orders principles into a grouping or
classification.
2. Which of the following is considered a decisional managerial role?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS: D, The decisional managerial roles include entrepreneur, disturbance handler, allocator of resources, and negotiator. The
information processing managerial roles include monitor, disseminator, and spokesperson. The interpersonal managerial roles
include figurehead, leader, and liaison.
3. A nurse manager meets regularly with other nurse managers, participates on the
organizations committees, and attends meetings sponsored by professional organizations in order
to manage relationships. These activities are considered which function of a manager?
a. Informing
b. Problem solving
c. Monitoring
d. Networking
ANS: D, The role functions to manage relationships are networking, supporting, developing and mentoring, managing conflict
and team building, motivating and inspiring, recognizing, and rewarding. The role functions to manage the work are planning
and organizing, problem solving, clarifying roles and objectives, informing, monitoring, consulting, and delegating.
4. A nurse was recently promoted to a middle-level manager position. The nurses title would
most likely be which of the following?
a. First-line manager
b. Director
c. Vice president of patient care services
d. Chief nurse executive
ANS: B, A middle-level manager is called a director. A low managerial- level job is called the first-line manager. A nurse in an
executive level role is called a chief nurse executive or vice president of patient care services.
, NURSING LEADERSHIP AND MANAGEMENT 3RD
11/18/2025
EDITION
5. A nurse manager who uses Frederick Taylors scientific management approach, would most likely
focus on which of the following?