1-1
,
,Test Bank For
Operations And Supply Chain Management17thEdition By F. Robert Jacobs
Chapter 1-22
Chapter 01 Test Bank Static
1. Efficiency Means Doing The Right Things To Create The Most Value For The Company.
False
Efficiency Means Doing Something At The Lowest Possible Cost.
2. EFFEctiveness Means Doing The Right Things To Create The Most Value For The Company.
True
EFFEctiveness Means Doing The Right Things To Create The Most Value For The Company.
ABcsb: Analytical Thinking
Blooms:
Remember
Difficulty:
1 Easy
Learning Objective: 01-04 Evaluate
The Efficiency Of A Firm.
TOPIC:Efficiency,
EFFEctiveness, And Value
3. A Doctor Completes A Surgical Procedure On A Patient Without Error. The Patient Dies Anyway. In
Operations Management Terms, We Could Refer To This Doctor As Being Efficient But Not EFFEctive.
True
Efficiency Means Doing Something At The Lowest Possible Cost. EFFEctiveness Means Doing The Right Things
To Create The Most Value. The Doctor Performed The Surgery Without Error. Because The Patient Died, No
Value Was Created.
ABcsb: Analytical Thinking
Blooms:
Analyze
Difficulty: 2
Medium
Learning Objective: 01-04 Evaluate
The Efficiency Of A Firm.
1-2
,
, TOPIC:Efficiency,
EFFEctiveness, And Value
4. A Worker Can Be Efficient Without Being EFFEctive.
True
Efficiency Means Doing Something At The Lowest Possible Cost. EFFEctiveness Means Doing The Right
Things To Create The Most Value. These Are Different Things.
ABcsb: Analytical
Thinking
Blooms:
Understand
Difficulty: 2
Medium
Learning Objective: 01-04 Evaluate
The Efficiency Of A Firm.
TOPIC:Efficiency,
EFFEctiveness, And Value
1-3
,
, 5. A Process Can Be EFFEctive Without Being Efficient.
True
Often, Maximizing EFFEctiveness And Efficiency At The Same Time Creates Conflict Between The Two
Goals. "Being Efficient" At The Customer Service Counter At A Local Store Or Bank Means Using The
Fewest Number Of Clerks Possible At The Counter. Being EFFEctive, Though, Means Minimizing The
Amount Of Time Customers Need To Wait In Line.
ABcsb: Analytical
Thinking
Blooms:
Understand
Difficulty: 2
Medium
Learning Objective: 01-04 Evaluate
The Efficiency Of A Firm.
TOPIC:Efficiency,
EFFEctiveness, And Value
6. Operations And Supply Chain Management Is Defined As The Design, Operation, And Improvement Of
The Systems That Create And Deliver The Firm's Primary Products And Services.
True
Operations And Supply Chain Management Is Defined As The Design, Operation, And Improvement Of The
Systems That Create And Deliver The Firm's Primary Products And Services.
ABcsb: Analytical Thinking
Blooms:
Remember
Difficulty:
1 Easy
Learning Objective: 01-01 Identify The Elements Of Operations And Supply Chain Management. (Oscm)
TOPIC:What Is Operations And Supply Chain Management?
7. The Term "Value" Refers To The Relationship Between Quality And The Price Paid By The Consumer.
True
Related To Efficiency And EFFEctiveness Is The Concept Of Value, Which Can Be Metaphorically Defined As
Quality Divided By Price.
ABcsb: Analytical Thinking
Blooms:
Remember
Difficulty:
1 Easy
1-4
,
,
,Test Bank For
Operations And Supply Chain Management17thEdition By F. Robert Jacobs
Chapter 1-22
Chapter 01 Test Bank Static
1. Efficiency Means Doing The Right Things To Create The Most Value For The Company.
False
Efficiency Means Doing Something At The Lowest Possible Cost.
2. EFFEctiveness Means Doing The Right Things To Create The Most Value For The Company.
True
EFFEctiveness Means Doing The Right Things To Create The Most Value For The Company.
ABcsb: Analytical Thinking
Blooms:
Remember
Difficulty:
1 Easy
Learning Objective: 01-04 Evaluate
The Efficiency Of A Firm.
TOPIC:Efficiency,
EFFEctiveness, And Value
3. A Doctor Completes A Surgical Procedure On A Patient Without Error. The Patient Dies Anyway. In
Operations Management Terms, We Could Refer To This Doctor As Being Efficient But Not EFFEctive.
True
Efficiency Means Doing Something At The Lowest Possible Cost. EFFEctiveness Means Doing The Right Things
To Create The Most Value. The Doctor Performed The Surgery Without Error. Because The Patient Died, No
Value Was Created.
ABcsb: Analytical Thinking
Blooms:
Analyze
Difficulty: 2
Medium
Learning Objective: 01-04 Evaluate
The Efficiency Of A Firm.
1-2
,
, TOPIC:Efficiency,
EFFEctiveness, And Value
4. A Worker Can Be Efficient Without Being EFFEctive.
True
Efficiency Means Doing Something At The Lowest Possible Cost. EFFEctiveness Means Doing The Right
Things To Create The Most Value. These Are Different Things.
ABcsb: Analytical
Thinking
Blooms:
Understand
Difficulty: 2
Medium
Learning Objective: 01-04 Evaluate
The Efficiency Of A Firm.
TOPIC:Efficiency,
EFFEctiveness, And Value
1-3
,
, 5. A Process Can Be EFFEctive Without Being Efficient.
True
Often, Maximizing EFFEctiveness And Efficiency At The Same Time Creates Conflict Between The Two
Goals. "Being Efficient" At The Customer Service Counter At A Local Store Or Bank Means Using The
Fewest Number Of Clerks Possible At The Counter. Being EFFEctive, Though, Means Minimizing The
Amount Of Time Customers Need To Wait In Line.
ABcsb: Analytical
Thinking
Blooms:
Understand
Difficulty: 2
Medium
Learning Objective: 01-04 Evaluate
The Efficiency Of A Firm.
TOPIC:Efficiency,
EFFEctiveness, And Value
6. Operations And Supply Chain Management Is Defined As The Design, Operation, And Improvement Of
The Systems That Create And Deliver The Firm's Primary Products And Services.
True
Operations And Supply Chain Management Is Defined As The Design, Operation, And Improvement Of The
Systems That Create And Deliver The Firm's Primary Products And Services.
ABcsb: Analytical Thinking
Blooms:
Remember
Difficulty:
1 Easy
Learning Objective: 01-01 Identify The Elements Of Operations And Supply Chain Management. (Oscm)
TOPIC:What Is Operations And Supply Chain Management?
7. The Term "Value" Refers To The Relationship Between Quality And The Price Paid By The Consumer.
True
Related To Efficiency And EFFEctiveness Is The Concept Of Value, Which Can Be Metaphorically Defined As
Quality Divided By Price.
ABcsb: Analytical Thinking
Blooms:
Remember
Difficulty:
1 Easy
1-4
,
