CBC1501
PORTFOLIO 2025
DUE: 9 OCTOBER 2025
,CBC1501 PORTFOLIO 2025
DUE OCTOBER 2025
2. QUESTION 1 – GOOGLE DRIVE AND GOOGLE DOCS
You are required to use Google Docs to type out Assessment 3: The Portfolio of
Evidence (POE), create a folder on Google Drive, and then save the assessment
in this folder.
Google Drive folder
https://drive.google.com/drive/folders/1-SjfeR8AreqPYBDagZVvsXP5i-6-
WYSP?usp=drive_link
Google Doc
https://docs.google.com/document/d/1hT4BWbLCtGXvOzVUjYFlq2WXlpm4NLKn/edit?
usp=drive_link&ouid=117980006273071130013&rtpof=true&sd=true
, QUESTION 2
Essay Saim’s Communication Challenges and Inclusive Strategies
Saim Waqas’s communication challenges. Saim’s hybrid team environment created
multiple communication barriers. He is deaf in one ear and has only about 20% hearing
in his other ear, so he relies on lipreading, hearing aids, and captions to follow
conversations. Colleagues in video meetings often “failed to switch on their cameras,”
making lipreading impossible. ASHA (American Speech-Language-Hearing Association)
advises that visual cues are crucial in virtual meetings. In group chats, rapid untagged
messages and complex emojis made conversations hard to follow. In-person meetings
also challenged Saim: overlapping speech and background noise projector buzz, noisy
air conditioning disrupted his hearing aids and led to missed information. These factors
greatly impeded Saim’s ability to catch important updates and participate fully.
Hearing versus listening. Hearing is a passive physiological act, whereas listening is an
active cognitive process of interpreting sounds.For example, Merriam-Webster defines
hearing as the “process… of perceiving sound” and listening as requiring “thoughtful
attention”. One can hear background chatter without focusing, but listening demands
deliberate concentration. In Saim’s case, his hearing aids may pick up voices, but he
must actively concentrate (e.g. lipread, analyze context) to understand meaning. This
distinction is evident when Andre accused Saim of “not listening properly”; Andre
conflated hearing with listening and ignored the extra effort Saim needed. Prolonged
listening effort also leads to fatigue, which can further impair attention. Thus,
understanding the difference clarifies why Saim’s communication challenges were not
simply a matter of inattentiveness.
PORTFOLIO 2025
DUE: 9 OCTOBER 2025
,CBC1501 PORTFOLIO 2025
DUE OCTOBER 2025
2. QUESTION 1 – GOOGLE DRIVE AND GOOGLE DOCS
You are required to use Google Docs to type out Assessment 3: The Portfolio of
Evidence (POE), create a folder on Google Drive, and then save the assessment
in this folder.
Google Drive folder
https://drive.google.com/drive/folders/1-SjfeR8AreqPYBDagZVvsXP5i-6-
WYSP?usp=drive_link
Google Doc
https://docs.google.com/document/d/1hT4BWbLCtGXvOzVUjYFlq2WXlpm4NLKn/edit?
usp=drive_link&ouid=117980006273071130013&rtpof=true&sd=true
, QUESTION 2
Essay Saim’s Communication Challenges and Inclusive Strategies
Saim Waqas’s communication challenges. Saim’s hybrid team environment created
multiple communication barriers. He is deaf in one ear and has only about 20% hearing
in his other ear, so he relies on lipreading, hearing aids, and captions to follow
conversations. Colleagues in video meetings often “failed to switch on their cameras,”
making lipreading impossible. ASHA (American Speech-Language-Hearing Association)
advises that visual cues are crucial in virtual meetings. In group chats, rapid untagged
messages and complex emojis made conversations hard to follow. In-person meetings
also challenged Saim: overlapping speech and background noise projector buzz, noisy
air conditioning disrupted his hearing aids and led to missed information. These factors
greatly impeded Saim’s ability to catch important updates and participate fully.
Hearing versus listening. Hearing is a passive physiological act, whereas listening is an
active cognitive process of interpreting sounds.For example, Merriam-Webster defines
hearing as the “process… of perceiving sound” and listening as requiring “thoughtful
attention”. One can hear background chatter without focusing, but listening demands
deliberate concentration. In Saim’s case, his hearing aids may pick up voices, but he
must actively concentrate (e.g. lipread, analyze context) to understand meaning. This
distinction is evident when Andre accused Saim of “not listening properly”; Andre
conflated hearing with listening and ignored the extra effort Saim needed. Prolonged
listening effort also leads to fatigue, which can further impair attention. Thus,
understanding the difference clarifies why Saim’s communication challenges were not
simply a matter of inattentiveness.
