HRD4801
Assignment 4
Unique No: 819183
DUE: 13 October 2025
, Question 1: Performance Problems in the HR Clerk's Statement
1.1 Identify and Describe the Types of Performance Problems
The HR Clerk's statement indicates several distinct types of performance problems,
which can be categorised using a human performance technology (HPT) framework.
Problem Type
Description (5 marks)
(Identification: 5 marks)
The HR Clerk notes, "the Office Manager did not
clearly explain my responsibilities, so I have often
Lack of Clear been uncertain exactly what I should prioritise".
Expectations/Standards This is a job-role/expectation clarity issue where
the expected outcomes and priorities of the role are
not clearly defined or communicated.
She states, "I also do not receive much guidance or
Lack of feedback, so I am never sure whether I am
Feedback/Consequences handling my work effectively". The absence of
regular feedback means there's no system for
correcting performance or reinforcing effective
Assignment 4
Unique No: 819183
DUE: 13 October 2025
, Question 1: Performance Problems in the HR Clerk's Statement
1.1 Identify and Describe the Types of Performance Problems
The HR Clerk's statement indicates several distinct types of performance problems,
which can be categorised using a human performance technology (HPT) framework.
Problem Type
Description (5 marks)
(Identification: 5 marks)
The HR Clerk notes, "the Office Manager did not
clearly explain my responsibilities, so I have often
Lack of Clear been uncertain exactly what I should prioritise".
Expectations/Standards This is a job-role/expectation clarity issue where
the expected outcomes and priorities of the role are
not clearly defined or communicated.
She states, "I also do not receive much guidance or
Lack of feedback, so I am never sure whether I am
Feedback/Consequences handling my work effectively". The absence of
regular feedback means there's no system for
correcting performance or reinforcing effective
