HROB 2090 FINAL EXAM QUESTIONS
AND ANSWERS21
Tall Organization - ANSWERS -An organization with relatively many levels in its hierarchy of
authority
Flat Organization - ANSWERS -An organization with relatively few levels in its hierarchy of
authority.
Span of Control - ANSWERS -The number of subordinates supervised by a manager
Integrators - ANSWERS -Organizational members permanently assigned to facilitate
coordination between departments.
Organizations - ANSWERS -social inventions for accomplishing common goals through group
effort.
Organizational behaviour - ANSWERS -refers to the attitudes and behaviours of individuals and
groups in organizations
Human resources management - ANSWERS -refers to programs, practices, and systems to
acquire, develop, motivate, and retain employees in organizations
Classical viewpoint - ANSWERS -An early prescription on management that advocated a high
specialization of labour, intensive coordination, and centralized decision making.
,Scientific management - ANSWERS -Frederick Taylor's system for using research to determine
the optimum degree of specialization and standardization of work tasks.
Hawthorne studies - ANSWERS -Research conducted in the 1920s and 1930s at the Hawthorne
plant of Western Electric near Chicago that illustrated how psychological and social processes
affect productivity and work adjustment.
Human relations movement - ANSWERS -A critique of classical management and bureaucracy
that advocated management styles that were more participative and oriented toward employee
needs.
Contingency approach - ANSWERS -An approach to management that recognizes that there is
no one best way to manage, and that an appropriate management style depends on the
demands of the situation
Positive organizational behaviour (POB) - ANSWERS -The study and application of positively
oriented human resource strengths and psychological capacities that can be measured,
developed, and effectively managed for performance improvement.
Psychological capital (PsyCap) - ANSWERS -An individual's positive psychological state of
development that is characterized by selfefficacy, optimism, hope, and resilience.
Corporate social responsibility (CSR) - ANSWERS -An organization taking responsibility for the
impact of its decisions and actions on its stakeholders.
Extraversion - ANSWERS -the extent to which a person is outgoing vs shy, sociable vs withdrawn
(5 factor model of personality)
Emotional Stability/Neuroticism - ANSWERS -the degree to which a person has appropriate self
control.
, - Highly Neurotic: self doubt, hostile, anxious, negative
- Highly Stable: more self control, confidence
(5 factor model of personality)
Agreeableness - ANSWERS -the extent o which some is friendly and approachable.
(5 factor model of personality)
Conscientiousness - ANSWERS -the degree to which a person is responsible and achievement
oriented.
(5 factor model of personality)
Openness to Experience - ANSWERS -the extent to which a person thinks flexibly and is
receptive to new ideas
(5 factor model of personality)
Self Monitoring - ANSWERS -the extent to which people observe and regulate how they appear
in social settings/relationships.
- More sensitive: more likely to fit what they say in with those around them, regardless of how
they think or feel.
AND ANSWERS21
Tall Organization - ANSWERS -An organization with relatively many levels in its hierarchy of
authority
Flat Organization - ANSWERS -An organization with relatively few levels in its hierarchy of
authority.
Span of Control - ANSWERS -The number of subordinates supervised by a manager
Integrators - ANSWERS -Organizational members permanently assigned to facilitate
coordination between departments.
Organizations - ANSWERS -social inventions for accomplishing common goals through group
effort.
Organizational behaviour - ANSWERS -refers to the attitudes and behaviours of individuals and
groups in organizations
Human resources management - ANSWERS -refers to programs, practices, and systems to
acquire, develop, motivate, and retain employees in organizations
Classical viewpoint - ANSWERS -An early prescription on management that advocated a high
specialization of labour, intensive coordination, and centralized decision making.
,Scientific management - ANSWERS -Frederick Taylor's system for using research to determine
the optimum degree of specialization and standardization of work tasks.
Hawthorne studies - ANSWERS -Research conducted in the 1920s and 1930s at the Hawthorne
plant of Western Electric near Chicago that illustrated how psychological and social processes
affect productivity and work adjustment.
Human relations movement - ANSWERS -A critique of classical management and bureaucracy
that advocated management styles that were more participative and oriented toward employee
needs.
Contingency approach - ANSWERS -An approach to management that recognizes that there is
no one best way to manage, and that an appropriate management style depends on the
demands of the situation
Positive organizational behaviour (POB) - ANSWERS -The study and application of positively
oriented human resource strengths and psychological capacities that can be measured,
developed, and effectively managed for performance improvement.
Psychological capital (PsyCap) - ANSWERS -An individual's positive psychological state of
development that is characterized by selfefficacy, optimism, hope, and resilience.
Corporate social responsibility (CSR) - ANSWERS -An organization taking responsibility for the
impact of its decisions and actions on its stakeholders.
Extraversion - ANSWERS -the extent to which a person is outgoing vs shy, sociable vs withdrawn
(5 factor model of personality)
Emotional Stability/Neuroticism - ANSWERS -the degree to which a person has appropriate self
control.
, - Highly Neurotic: self doubt, hostile, anxious, negative
- Highly Stable: more self control, confidence
(5 factor model of personality)
Agreeableness - ANSWERS -the extent o which some is friendly and approachable.
(5 factor model of personality)
Conscientiousness - ANSWERS -the degree to which a person is responsible and achievement
oriented.
(5 factor model of personality)
Openness to Experience - ANSWERS -the extent to which a person thinks flexibly and is
receptive to new ideas
(5 factor model of personality)
Self Monitoring - ANSWERS -the extent to which people observe and regulate how they appear
in social settings/relationships.
- More sensitive: more likely to fit what they say in with those around them, regardless of how
they think or feel.
