,MAC3703 Assignment 2 (COMPLETE
ANSWERS) Semester 2 2025 - DUE 30
September 2025; 100% correct solutions and
explanations.
QUESTION ONE (60 marks), Part A (i–iv).
A (i) Business ecosystem participants (6 marks)
Current ecosystem participants (before online store):
1. ABCD Ltd (Supplier of raw materials):
o Role: Supplies fabric and other clothing materials to
XYZF Ltd.
o Importance: Ensures uninterrupted production by
providing quality raw materials on time.
2. Wholesalers (Customers):
o Role: Purchase finished clothing products from XYZF
Ltd and distribute them to retailers.
o Importance: Act as intermediaries who connect
XYZF’s products with retail markets, influencing sales
volumes.
New ecosystem participants (after online retail introduction):
1. Digital Customers (Global consumers via online store):
, o Role: End-users who will buy directly from XYZF Ltd
online.
o Importance: Provide direct revenue streams,
feedback, and data for product development.
2. TNX (Software supplier):
o Role: Provides the online retail platform/software
solution.
o Importance: Enables e-commerce operations
(catalogue management, payment systems, logistics
integration).
A (ii) Online store application features (4 marks)
Two features that would satisfy digital customer needs:
1. Secure Online Payment Gateway (e.g., credit card, PayPal,
EFT, mobile money):
o Benefit: Customers enjoy safe, convenient, and
flexible payment methods. This builds trust and
reduces cart abandonment.
2. Real-time Order Tracking & Delivery Integration:
o Benefit: Customers can track orders from dispatch to
delivery. For XYZF, this improves customer
ANSWERS) Semester 2 2025 - DUE 30
September 2025; 100% correct solutions and
explanations.
QUESTION ONE (60 marks), Part A (i–iv).
A (i) Business ecosystem participants (6 marks)
Current ecosystem participants (before online store):
1. ABCD Ltd (Supplier of raw materials):
o Role: Supplies fabric and other clothing materials to
XYZF Ltd.
o Importance: Ensures uninterrupted production by
providing quality raw materials on time.
2. Wholesalers (Customers):
o Role: Purchase finished clothing products from XYZF
Ltd and distribute them to retailers.
o Importance: Act as intermediaries who connect
XYZF’s products with retail markets, influencing sales
volumes.
New ecosystem participants (after online retail introduction):
1. Digital Customers (Global consumers via online store):
, o Role: End-users who will buy directly from XYZF Ltd
online.
o Importance: Provide direct revenue streams,
feedback, and data for product development.
2. TNX (Software supplier):
o Role: Provides the online retail platform/software
solution.
o Importance: Enables e-commerce operations
(catalogue management, payment systems, logistics
integration).
A (ii) Online store application features (4 marks)
Two features that would satisfy digital customer needs:
1. Secure Online Payment Gateway (e.g., credit card, PayPal,
EFT, mobile money):
o Benefit: Customers enjoy safe, convenient, and
flexible payment methods. This builds trust and
reduces cart abandonment.
2. Real-time Order Tracking & Delivery Integration:
o Benefit: Customers can track orders from dispatch to
delivery. For XYZF, this improves customer
