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USPS SSDA Exam 421 Study Guide – 173 Practice Questions & Answers

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Écrit en
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Ace the USPS SSDA Exam 421 with our concise study guide. 173 practice questions, detailed answers, and form essentials for guaranteed certification success. Download your SSDA Exam 421 study guide today and start mastering all USPS topics to pass with confidence!

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Publié le
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Nombre de pages
35
Écrit en
2025/2026
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SSDA EXAM 421 STUDY GUIDE 173 PREP QUESTIONS & ANSWERS




24 hour clock - correct answer- End-to-end process to ensure
mail is collected, distributed, and delivered


Administrative Support Manual or ASM - correct answer-
Contains policies and procedures for administrative and support
functions within the postal service


Anonymous Mail - correct answer- Any mailpiece that bears
ONLY stamps as postage, weighs more than 13 ounces and was
NOT accepted by employee at retail service counter


At the first of the month, what is placed in the P.O. box for
customers who are in their last month of the service period? -
correct answer- Notice 23, Box rent service fee due


B-S-A - correct answer- Bank Secrecy Act--reports purchases
totaling $3000 or more per day or cashing of money orders or
US Treasury checks for more than $10,000 and reporting
suspicious transactions

,Bait Money order - correct answer- Used to aid the postal
inspection service in postal burglary and robbery investigations


Balloon Price - correct answer- Applies to standard post
parcels and priority mail addressed for delivery zones 1-4 only


weighs less than 20 pound but measure more than 84 inches
(but no more than 108 inches) in combined length and girth


Bound printed matter - correct answer- permanently bound
by secure fasteners such as staples, spiral binding, glue, or
stitching, weighs up to 15 pounds and is paid by permit imprint


Collect on Delivery or COD - correct answer- Merchandise for
which mailer has not been paid


Declared HAZMAT - correct answer- Mail is properly
packaged, marked, and declared by the mailer and which is
properly accepted by the postal service with DMM and
publication 52


Dimensional weight for odd-shaped parcels - correct answer-
Height × Length × Width × .75 ÷ 194

,Dimensional weight for regular parcels - correct answer-
Height × Length × Width ÷ 194


Dimensional Weight Pricing - correct answer- Applies to
priority mail packages shipped to zones 5-8 that exceeds one
cubic foot (1,728 cubic inches)


Direct Services--US International Money Orders - correct
answer- Money orders for countries that accept the pink MP--
maximum $700


Domestic Mail - correct answer- Items sent within the United
States, it's territories and possessions, includes Army post offices
or APOs, Fleet post offices or FPOs, and United Nations


Domestic Mail Manual or DMM - correct answer- Sets forth
policies, regulations and procedures governing domestic mail
services


Domestic Service--money order - correct answer- Available in
all 50 states, US territories and possessions, APO/FPO, and us
embassies in foreign countries--maximum amount is $1000

, EDDM - correct answer- Every Door Direct Mail; customers
mail 5,000 or fewer flat-sized mail pieces within an area serviced
by a single post office


Employee and Labor Relations Manual or ELM - correct answer-
Sets forth the personnel policies and regulations governing
employment within the postal service


Extra services - correct answer- Enhancements to provide
great security and accountability of mail piece for a fee in
addition to postage


Offers proof of mailing with certificate of mailing and certified
mail; protection in transit with insured mail and registered mail


Evidence of mailing with registered mail, return receipt,
restricted delivery, return receipt for merchandise, USPS
tracking, signature confirmation, and collect on delivery


Financial Crime Enforcement Network Or FinCEN - correct
answer- Oversees over BSA compliance
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