, MNG2602 Assignment 1 (COMPLETE ANSWERS)
Semester 2 2025 – DUE 30 September 2025; 100%
correct solutions and explanations.
Question 1 — Chair’s Report (Pages 10–11)
1.1 Two Strengths of Pick n Pay
1. Quote: “Our long-standing commitment to customer
service excellence has strengthened our brand loyalty and
sustained growth…” (Chair’s Report, p. 10)
Explanation: This highlights how Pick n Pay’s strong
customer service approach builds loyalty and drives long-
term growth, which is a competitive advantage.
2. Quote: “A robust and agile supply chain ensures consistent
product availability across our store network…” (Chair’s
Report, p. 11)
Explanation: An agile supply chain allows the company to
adapt quickly to changes in demand, ensuring customer
satisfaction and operational efficiency.
1.2 Two Weaknesses of Pick n Pay
1. Quote: “We faced sustained margin pressure due to rising
input costs and operational constraints…” (Chair’s Report,
p. 10)
Explanation: This indicates that increasing costs are
affecting profitability, showing a financial weakness that
may reduce the company’s competitiveness.
2. Quote: “Operational inefficiencies in certain store formats
have impacted profitability…” (Chair’s Report, p. 11)
Semester 2 2025 – DUE 30 September 2025; 100%
correct solutions and explanations.
Question 1 — Chair’s Report (Pages 10–11)
1.1 Two Strengths of Pick n Pay
1. Quote: “Our long-standing commitment to customer
service excellence has strengthened our brand loyalty and
sustained growth…” (Chair’s Report, p. 10)
Explanation: This highlights how Pick n Pay’s strong
customer service approach builds loyalty and drives long-
term growth, which is a competitive advantage.
2. Quote: “A robust and agile supply chain ensures consistent
product availability across our store network…” (Chair’s
Report, p. 11)
Explanation: An agile supply chain allows the company to
adapt quickly to changes in demand, ensuring customer
satisfaction and operational efficiency.
1.2 Two Weaknesses of Pick n Pay
1. Quote: “We faced sustained margin pressure due to rising
input costs and operational constraints…” (Chair’s Report,
p. 10)
Explanation: This indicates that increasing costs are
affecting profitability, showing a financial weakness that
may reduce the company’s competitiveness.
2. Quote: “Operational inefficiencies in certain store formats
have impacted profitability…” (Chair’s Report, p. 11)
