CBC1501 Assignment
3 PORTFOLIO
(COMPLETE ANSWERS)
Semester 1 2025 - DUE
19 May 2025
NO PLAGIARISM
[DATE]
[COMPANY NAME]
[Company address]
,
University Of South Africa
Book
Money Talks
CBC1501 Assignment 3 PORTFOLIO (COMPLETE ANSWERS) Semester 1 2025
(160830) - DUE 19 May 2025; 100% correct solutions and explanations.
QUESTION 1 – GOOGLE DRIVE AND GOOGLE DOCS [5] You are required to
use Google Docs to type out Assessment 3: The Portfolio of Evidence (POE),
create a folder on Google Drive, and then save the assessment in this folder.
2.1. Instructions i. The Google Doc file and Google Drive folder should have
the same naming convention (Student number_CBC1501_2025_S1_A3_POE).
ii. The lecturers and markers must be able to use the provided links to
confirm that Google Docs and Google Drive were indeed used. Therefore,
you must provide the following two links in the assessment submission,
under Q1: a. the link to the Google Drive folder that you created and saved
the assessment (Google Doc format) in b. the link to the Google Doc that you
used to type out the assessment iii. Once you have completed the
assessment using Google Docs, you must download the document and
convert it to PDF. Then submit the PDF document to the Moodle platform. iv.
The lecturers have explained this task in class. Refresh your memory by
watching the recording of this. 2.2. Mark allocation for Google Drive and
Google Docs MARK ALLOCATION FOR QUESTION 1: GOOGLE DRIVE AND
DOCS TASK DESCRIPTION MARKS 1. Google Drive folder 1.1. The link for the
Google Drive folder is provided. 1 1.2. The link is working. 0,5 1.3. The
naming convention is correct (according to the module requirements). 0,5
1.4. The folder is accessible. 0,5 2. Google Doc file 2.1. The link for
Assessment 3 is provided. 1 2.2. The link is working. 0,5 2.3. The document
is accessible. 0,5 2.4. The file is correctly saved in the Google Drive folder.
0,5 PENALISATION Total 5 3. MAIN SCENARIO You must read the following
scenario before answering questions 2–4: COVID-19 changed the way
companies operate, and many, including Investec, moved from local to
international operations. Investec is a financial company that was founded in
South Africa in 1974 and later moved to the international space. It is listed
on the Johannesburg and London Stock Exchanges. Since COVID-19, many
companies in the world have adopted new technologies and introduced
remote work. Remote work has been transformed from a rare perk to a
widespread norm. With the introduction of remote work and virtual
communication, organisations have attracted talented individuals from
different countries across the globe. Investec is an example of such a
company. Remote workers use digital communication technology and tools
that allow people to communicate via e-mail, video conferencing and social
media platforms. Virtual communication refers to the ability to interact with
other people online or remotely. This can be done over the internet or
, through phone calls and involves anyone from a client to a colleague.
Employees have discovered the myriad benefits of working from home,
leading to a significant shift in workplace dynamics. Therefore, organisations
must address the challenges that come with using virtual communication to
ensure smooth and efficient operations. One advantage of digital
communication is the fact that it has enabled instant connectivity and global
reach which has transformed the way people interact with each other. Other
benefits include increased connectivity, improved speed and efficiency, and
enhanced collaboration and networking opportunities. Digital platforms have
enabled people to connect with others across geographical boundaries,
fostering global communication and cultural exchange. Moreover, digital
communication has facilitated new forms of expression and creativity,
including blogs and podcasts. It is well known that not everyone is capable of
communicating effectively in physical environments. This has presented both
opportunities and challenges for verbal and non-verbal communication in
digital realms. Therefore, when such deficiencies are carried over to virtual
communication where there is a lack of non-verbal cues, it causes
CBC1501 Assignment 3 PORTFOLIO (COMPLETE ANSWERS) Semester 1 2025
(160830) – DUE 19 May 2025; 100% correct solutions and explanations.
Table of Contents
1. Question 1: Summary of the Main Scenario
1.1. Overview of the Communication Incident
1.2. Key Communication Challenges Identified
1.3. Summary of Organisational Response
2. Question 2: Analysis of the Scenario
2.1. Introduction to Organisational Communication Principles
2.2. Evaluation of Interpersonal Communication Breakdown
2.3. Impact of Cultural Differences in Digital Communication
2.4. Application of Communication Theories and Models
2.5. Recommendations for Improved Communication Practices
3. Question 3: Memorandum Writing
3.1. Memo Format and Layout
3.2. Purpose and Invitation to the Workshop
3.3. Importance and Benefits of Attending
3.4. Key Focus Areas of the Workshop
3.5. Call for Employee Suggestions
4. Question 4: Standard Operating Procedures (SOPs)
4.1. SOP Title, Purpose, and Scope
4.2. Affected Departments
4.3. Step-by-Step SOP Instructions
3 PORTFOLIO
(COMPLETE ANSWERS)
Semester 1 2025 - DUE
19 May 2025
NO PLAGIARISM
[DATE]
[COMPANY NAME]
[Company address]
,
University Of South Africa
Book
Money Talks
CBC1501 Assignment 3 PORTFOLIO (COMPLETE ANSWERS) Semester 1 2025
(160830) - DUE 19 May 2025; 100% correct solutions and explanations.
QUESTION 1 – GOOGLE DRIVE AND GOOGLE DOCS [5] You are required to
use Google Docs to type out Assessment 3: The Portfolio of Evidence (POE),
create a folder on Google Drive, and then save the assessment in this folder.
2.1. Instructions i. The Google Doc file and Google Drive folder should have
the same naming convention (Student number_CBC1501_2025_S1_A3_POE).
ii. The lecturers and markers must be able to use the provided links to
confirm that Google Docs and Google Drive were indeed used. Therefore,
you must provide the following two links in the assessment submission,
under Q1: a. the link to the Google Drive folder that you created and saved
the assessment (Google Doc format) in b. the link to the Google Doc that you
used to type out the assessment iii. Once you have completed the
assessment using Google Docs, you must download the document and
convert it to PDF. Then submit the PDF document to the Moodle platform. iv.
The lecturers have explained this task in class. Refresh your memory by
watching the recording of this. 2.2. Mark allocation for Google Drive and
Google Docs MARK ALLOCATION FOR QUESTION 1: GOOGLE DRIVE AND
DOCS TASK DESCRIPTION MARKS 1. Google Drive folder 1.1. The link for the
Google Drive folder is provided. 1 1.2. The link is working. 0,5 1.3. The
naming convention is correct (according to the module requirements). 0,5
1.4. The folder is accessible. 0,5 2. Google Doc file 2.1. The link for
Assessment 3 is provided. 1 2.2. The link is working. 0,5 2.3. The document
is accessible. 0,5 2.4. The file is correctly saved in the Google Drive folder.
0,5 PENALISATION Total 5 3. MAIN SCENARIO You must read the following
scenario before answering questions 2–4: COVID-19 changed the way
companies operate, and many, including Investec, moved from local to
international operations. Investec is a financial company that was founded in
South Africa in 1974 and later moved to the international space. It is listed
on the Johannesburg and London Stock Exchanges. Since COVID-19, many
companies in the world have adopted new technologies and introduced
remote work. Remote work has been transformed from a rare perk to a
widespread norm. With the introduction of remote work and virtual
communication, organisations have attracted talented individuals from
different countries across the globe. Investec is an example of such a
company. Remote workers use digital communication technology and tools
that allow people to communicate via e-mail, video conferencing and social
media platforms. Virtual communication refers to the ability to interact with
other people online or remotely. This can be done over the internet or
, through phone calls and involves anyone from a client to a colleague.
Employees have discovered the myriad benefits of working from home,
leading to a significant shift in workplace dynamics. Therefore, organisations
must address the challenges that come with using virtual communication to
ensure smooth and efficient operations. One advantage of digital
communication is the fact that it has enabled instant connectivity and global
reach which has transformed the way people interact with each other. Other
benefits include increased connectivity, improved speed and efficiency, and
enhanced collaboration and networking opportunities. Digital platforms have
enabled people to connect with others across geographical boundaries,
fostering global communication and cultural exchange. Moreover, digital
communication has facilitated new forms of expression and creativity,
including blogs and podcasts. It is well known that not everyone is capable of
communicating effectively in physical environments. This has presented both
opportunities and challenges for verbal and non-verbal communication in
digital realms. Therefore, when such deficiencies are carried over to virtual
communication where there is a lack of non-verbal cues, it causes
CBC1501 Assignment 3 PORTFOLIO (COMPLETE ANSWERS) Semester 1 2025
(160830) – DUE 19 May 2025; 100% correct solutions and explanations.
Table of Contents
1. Question 1: Summary of the Main Scenario
1.1. Overview of the Communication Incident
1.2. Key Communication Challenges Identified
1.3. Summary of Organisational Response
2. Question 2: Analysis of the Scenario
2.1. Introduction to Organisational Communication Principles
2.2. Evaluation of Interpersonal Communication Breakdown
2.3. Impact of Cultural Differences in Digital Communication
2.4. Application of Communication Theories and Models
2.5. Recommendations for Improved Communication Practices
3. Question 3: Memorandum Writing
3.1. Memo Format and Layout
3.2. Purpose and Invitation to the Workshop
3.3. Importance and Benefits of Attending
3.4. Key Focus Areas of the Workshop
3.5. Call for Employee Suggestions
4. Question 4: Standard Operating Procedures (SOPs)
4.1. SOP Title, Purpose, and Scope
4.2. Affected Departments
4.3. Step-by-Step SOP Instructions
