ESB Practice Exam 1 Questions and
Answers 100% Pass
A law was passed increasing the minimum wage by 30%. The owner of a small
landscaping business must now pay all of her laborers 30% higher wages.
What is the minimum amount the owner must now charge customers for labor to
balance her increased operational expenses?
Note: Disregard associated increases in taxes, such as FICA. - ✔✔-30%
You've been asked to classify several businesses as either B2B or B2C
For each business, select B2B or B2C. - ✔✔B2B
-Wholesale flooring distributor
-Purchases requiring a tax exemption certificate
B2C
-Chain of local grocery stores
-Motorcycle repair shop
Your company manufactures 72 hr. emergency kits and sells them for a low profit
margin. You want to expand your customer base to increase your sales volume, but you
have a limited budget.
What marketing method would be the best choice? - ✔✔-Social Media
COPYRIGHT © 2025 BY KATELYN WHITMAN, ALL RIGHTS RESERVED 1
,For each statement about Product Quality Control Testing, select True or False. -
✔✔True
-Refine quality measures as
needed to increase the level of
satisfaction with your product.
-Establish the method to use for
testing product quality.
-Determine what standards
have to be met based on the
product and industry.
False
-Review the results of a
competitors quality assurance
testing
-Don't spend money on Product
Quality Control Testing unless
more than 10% of customers
complain.
Which two ways can Customer Service and Support affect sales? (Choose two) - ✔✔-
More sales through customer..
COPYRIGHT © 2025 BY KATELYN WHITMAN, ALL RIGHTS RESERVED 2
, -Increased sales through..
Which two are benefits of equity funding? (Choose two) - ✔✔-Can be used to raise
working..
-Investors do not get paid..
You are a technical trainer. You teach online courses to help workers more efficiently
use Microsoft Office applications.
What is an effective way to measure your teaching performance during an online
course? - ✔✔-Conduct on screen pop quizzes
Which are two characteristics of direct distribution that differ from fulfillment centers?
(Choose two) - ✔✔-The manufacturer controls all..
-Direct distribution..
Classify the following data as either Primary or Secondary.
For each business, select Primary or Secondary. - ✔✔Primary
-Information collected from vour
company focus group.
-A marketing survey..
Secondary
-Demographic data..
-Facts you collected..
Which is one of the greatest benefits of being an entrepreneur? - ✔✔-Schedule control
You need to create a legal structure for your small business. You would like some of the
benefits enjoyed by large corporations, but do not want to be taxed twice. You have four
COPYRIGHT © 2025 BY KATELYN WHITMAN, ALL RIGHTS RESERVED 3
Answers 100% Pass
A law was passed increasing the minimum wage by 30%. The owner of a small
landscaping business must now pay all of her laborers 30% higher wages.
What is the minimum amount the owner must now charge customers for labor to
balance her increased operational expenses?
Note: Disregard associated increases in taxes, such as FICA. - ✔✔-30%
You've been asked to classify several businesses as either B2B or B2C
For each business, select B2B or B2C. - ✔✔B2B
-Wholesale flooring distributor
-Purchases requiring a tax exemption certificate
B2C
-Chain of local grocery stores
-Motorcycle repair shop
Your company manufactures 72 hr. emergency kits and sells them for a low profit
margin. You want to expand your customer base to increase your sales volume, but you
have a limited budget.
What marketing method would be the best choice? - ✔✔-Social Media
COPYRIGHT © 2025 BY KATELYN WHITMAN, ALL RIGHTS RESERVED 1
,For each statement about Product Quality Control Testing, select True or False. -
✔✔True
-Refine quality measures as
needed to increase the level of
satisfaction with your product.
-Establish the method to use for
testing product quality.
-Determine what standards
have to be met based on the
product and industry.
False
-Review the results of a
competitors quality assurance
testing
-Don't spend money on Product
Quality Control Testing unless
more than 10% of customers
complain.
Which two ways can Customer Service and Support affect sales? (Choose two) - ✔✔-
More sales through customer..
COPYRIGHT © 2025 BY KATELYN WHITMAN, ALL RIGHTS RESERVED 2
, -Increased sales through..
Which two are benefits of equity funding? (Choose two) - ✔✔-Can be used to raise
working..
-Investors do not get paid..
You are a technical trainer. You teach online courses to help workers more efficiently
use Microsoft Office applications.
What is an effective way to measure your teaching performance during an online
course? - ✔✔-Conduct on screen pop quizzes
Which are two characteristics of direct distribution that differ from fulfillment centers?
(Choose two) - ✔✔-The manufacturer controls all..
-Direct distribution..
Classify the following data as either Primary or Secondary.
For each business, select Primary or Secondary. - ✔✔Primary
-Information collected from vour
company focus group.
-A marketing survey..
Secondary
-Demographic data..
-Facts you collected..
Which is one of the greatest benefits of being an entrepreneur? - ✔✔-Schedule control
You need to create a legal structure for your small business. You would like some of the
benefits enjoyed by large corporations, but do not want to be taxed twice. You have four
COPYRIGHT © 2025 BY KATELYN WHITMAN, ALL RIGHTS RESERVED 3
